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vipdentalspasfraud · 6 months ago

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FRAUD VIP Dental Spas West Hollywood CA- A Deep Dive into Customer Complaints

VIP Dental Spas, a chain known for its high-end dental clinics, has recently been flooded with negative reviews, raising concerns about the quality of its services and customer care.

Customer Service Issues

Many reviewers have highlighted problems with the staff at VIP Dental Spas, describing them as rude, unprofessional, and dismissive. Complaints often mention long waiting times, poor communication, and a lack of empathy.

One reviewer shared, I waited over an hour past my appointment time, and the receptionist acted like it was no big deal. No apology or anything. This sentiment is echoed by numerous others who feel that the staff’s indifferent attitude is a significant problem.

Concerns About Treatment Quality

The quality of dental treatments at VIP Dental Spas has also come under scrutiny. Some patients have reported that their procedures felt rushed, were incomplete, or were painfully executed.

A reviewer recounted, I went in for a simple filling, and the dentist was so rough that I'm still in pain a week later. I dread to think how they handle more complex procedures. These accounts suggest a troubling inconsistency in the quality of care provided.

High Costs and Hidden Charges

Another frequent complaint involves the high costs associated with VIP Dental Spas' services. Many patients feel they were not adequately informed about the pricing beforehand and were later hit with unexpected charges.

I was told my treatment would cost a certain amount, but when the bill came, there were all these extra charges I hadn't been warned about, wrote one disgruntled reviewer. "It felt like a bait-and-switch tactic. This issue of hidden fees has left many customers feeling deceived and frustrated.

Lack of Transparency

Transparency is another area where VIP Dental Spas appears to fall short. Reviewers often mention that staff members are evasive or provide misleading information regarding costs and procedures.

One reviewer remarked, I felt pressured to make decisions without having all the information. It's unfair to keep patients in the dark. This lack of transparency undermines trust and can make patients feel manipulated.

False Advertising Allegations

VIP Dental Spas has also been accused of exaggerating the effectiveness of their teeth whitening treatments. Some customers claim that the advertised results are misleading and do not reflect the actual outcomes.

Hidden Fees

Despite promoting themselves as an affordable option, VIP Dental Spas has faced accusations of imposing unexpected additional charges for various procedures and materials, which many customers were not made aware of in advance.

Unqualified Providers

Critics have raised alarms about the qualifications of some staff at VIP Dental Spas, alleging that unlicensed or inadequately trained technicians are performing delicate dental procedures. This raises serious concerns about patient safety and the quality of care.

Bait-and-Switch Tactics

The practice of luring customers with low prices only to push them towards more expensive treatments has also been a significant point of contention. Customers feel misled and that their trust has been compromised.

Positive Aspects and Supporters

Despite these criticisms, VIP Dental Spas has its defenders. Some customers report positive experiences, particularly with teeth whitening treatments, claiming significant improvements.

Additionally, VIP Dental Spas asserts that it collaborates with licensed and certified dental facilities, suggesting adherence to professional standards. Some customers have also praised the company’s customer service and responsiveness, indicating a commitment to addressing concerns.

Moreover, VIP Dental Spas has received recognition in reputable publications like Forbes and Good Housekeeping, which may lend credibility to their services.

The growing number of negative reviews about VIP Dental Spas highlights significant issues related to service quality and customer care. Reports of rude staff, rushed procedures, high and hidden costs, and a lack of transparency are concerning. Potential patients should be aware of these issues before making an appointment, as they could impact their dental health and financial well-being. While there are positive reviews and some signs of credibility, the persistent negative feedback cannot be ignored. VIP Dental Spas must address these concerns to restore customer trust and ensure high-quality care.

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addictionrecoveryassistance · 6 years ago

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jobisitejobs · 7 years ago

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Iconic Colony Palms Hotel is Interviewing for a Director of Sales!

Colony Palms Hotel is one of Palm Springs’ most iconic and luxurious downtown hotels. Located just one block off the city’s main downtown strip and built in the 1930s, the 57-room resort retains many charming features of the original Spanish colonial architecture, from arched entryways and coved ceilings to original Moorish floor tiles and is home to the Purple Palms Restaurant.

Executive Chef, Nicholas Tall, brings a lifelong passion for food and cooking to the Purple Palm Restaurant, and original presentations that focus on bold fundamental flavors using seasonal local suppliers. He brings exciting culinary adventures to the Colony Palms Hotel food and beverage team with a passion and joy of sharing his cooking experiences with everyone around him.

If joining a team of talented and passionate hospitality and culinary professionals is attractive to you – this just might be the place for you!

We are currently interviewing for a Director of Sales!

This position will be overseeing and managing the sales and operations of events to ensure the achievement of the Hotel and F&B event revenue, profit and guests satisfaction goals. The scope of this role includes developing and implementing successful sales and marketing activities to secure new business, maintain existing business clientele relationships, negotiate new business, and oversee the coordination and execution of the events and banquets with other departments. Additional duties include providing site inspections and tours; creating and updating BEO’s; communication with meeting/wedding planners; and overseeing the events to ensure success and achieve guest satisfaction.

ESSENTIAL FUNCTIONS:

Managing Sales Activities:

Manages the inside sales efforts for the hotel, restaurant and spa

Solicit/book group rooms business

Solicit/book events and banquet business

Solicit/book group spa business

Maximizes revenue generation through the process of upselling

Responds to telephone and walk-in inquiries for events

Serve the client by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations

Execute and support the operational aspects of business booked:

Negotiate rooms, food and beverage prices, function space, spa and other services

Provide guests proposals and write contracts (reviewed and final approval by Hotel and Purple Palm General Manager)

Generate all customer correspondence including proposals, contracts, BEO’s and ensuring all documentation has required signatures and initials

Event management system: Input and update information

Confirm in writing to the guests, and all associates and management, guests’ requirements, sales contract terms, addendums, confirmation of pricing, and/or banquet event orders (reviewed by and final approval by Hotel General Manager and Purple Palm General Manager).

Assists the Hotel and Purple Palm General Managers in developing strategies and annual business plans

Works with the management team to create and implement a group sales & marketing plan addressing revenue, customers and local market.

Conduct hotel and banquet facility tours and entertain qualified clients in accordance with company and property policies

Actively participates in community events and activities as a Colony Palm’s representative

Maintains relationships with business accounts and source new business opportunities

Maintain database with group inquiries, lost and turned down business to re-solicit

Develops and manages sales and support programs to ensure achievement of annual objectives

Develop a close working relationship with hotel and restaurant operations to execute strategies at the property level.

Attend and participates in local business/trade events as directed by Hotel or Purple Palm General Managers.

Ensure security and confidentiality of guest information and hotel information.

Operations/Event Administration:

Assist the guests in menu planning, food and beverage coordination, table arrangements, decorations, traffic flow, room set-up, VIP services, etc.

Ensure manager(s) have a list of needs for each event/function to ensure all products and supplies are available and in house for the event

Requisition or obtain equipment and supplies needed for each event. Ensure that they correspond to guest specifications

Check function room set ups prior to client arrival, ensuring all details are in agreement with guests’ requirements and hotel/restaurant standards. Ensure deficiencies are corrected by appropriate staff members

Greet guests prior to the onset of event

Periodically check with clients during the event to ensure satisfaction and respond to any additional requests

Prepares an accurate event bill. After reviewing with General Manager, presents to the guests at the completion of the event and collect payment

Monitors the effective resolution of guests issues that arise before, during or after functions and channels issues to the appropriate property manager(s) in a timely manner

Leadership

Monitor and hold staff accountable for successful results

Motivate event and banquet staff and maintain a cohesive team

Promote teamwork and quality service through daily communication and coordination with other departments

Project a positive image of the hotel, restaurant and spa. Speak only positive comments to guests regarding staffing and hotel information. Be an ambassador of the hotel, restaurant and spa.

REQUIRED COMPETENCIES:

Detailed understanding of hotel and restaurant property operations and have the ability to perform all positions in banquet operations in order to supervise, direct, and train all banquet personnel.

Strong communication skills, both oral and written

Ability to satisfactorily communicate in English with guests, management and co-workers to their understanding

Outstanding interpersonal skills

Excellent negotiation and selling skills

Superior collaboration and relationship building ability

Strong leadership skills

Great attention to detail

Outstanding planning, prioritizing and goals setting ability

Outstanding response time and follow-through

Ability to remain composed and calm under pressure

Strong problem solving ability

Strong decision making ability while using good judgment

Basic skill in development and delivery of sales presentations.

Ability to accurately compute and manipulate mathematical calculations

MINIMUM QUALIFICATIONS:

Previous experience as a sales manager in an upscale restaurant or luxury hotel.

College degree

Good computer skills (Microsoft Office, g-mail, POS systems, Open Table)

Minimum 21 years of age to serve alcoholic beverages.

PREFERRED QUALIFICATIONS:

Ability to communicate in a second language.

Knowledge of travel industry, current market trends and economic factors.

Colony Palms Hotel and Purple Palm Restaurant are part of Moana Restaurant Group’s collection of restaurants and hotels, one of the West's leading restaurant companies, operating over 30 unique restaurants and hotels with opportunities for career growth and advancement.

We offer medical, dental, vision, a wellness program, and company discounts at our proprietary restaurants and hotels.

IconicColonyPalmsHotelisInterviewingforaDirectorofSales! from Job Portal http://www.jobisite.com/extrJobView.htm?id=67597

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usajobsite · 7 years ago