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#Ream is still a young site (though it's proven itself very responsive and trustworthy)
not-poignant · 1 year
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I don't know if this is happening to any other patrons but my mail service has started marking all patron emails as junk and I have to manually check. Just an FYI for any others who might not have gotten updates.
Unfortunately Patreon has sadly been hinky with different people in different ways for like the last 2-3 months (other folks have had problems for longer, but it's hitting more people now). I'm sorry you're now experiencing this too! That really sucks, and I really appreciate you reaching out and telling me, and also giving other people a heads up!
it's one of the reasons I actually started mirroring my updates on Ream, because for a start, some people just couldn't sign up at all, and if some banks are like 'mmmHHHH' (Patreon is now using the same payment processor as Etsy - i.e. tax haven crap in Ireland) then it makes sense that eventually some emails are going to be too.
Some emails will let you whitelist an address in settings which can help! In Gmail, starring and marking an email as 'important' etc. can also help. Opening an email before archiving it can help, even if you don't click on the link!
One of the reasons I update like, here on Tumblr and also on Discord (and Twitter) is because sometimes you never know which notification people are using. I thought no one was using the Twitter links until I accidentally posted the wrong chapter and someone told me. I don't have metrics on my end for who is using what, but I try and keep options open (and of course nothing beats subscribing to my stories on AO3 for just direct emails - but even they can be delayed!)
I really hope things with Patreon smooth out soon. They've released a bunch of creator-side changes, and I'm hoping on the other side of things they get a bit more reliable from a bank and
(Patreon is still safe - but if they suddenly switch all their banking processes and don't tell any of the big banks they're doing this, the big banks go 'did you know you're using a tax haven and also all these micropayments seem dodgy' without really looking too deeply into it).
Anyway, whitelisting might help in the meantime. I've had AO3 emails start going to spam before, which was like 'WHYYYYY.' (Meanwhile Gmail keeps thinking I want Facebook out of spam and it's like 'no, Gmail, I have never wanted anything less' lol)
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