#NigerianCommunicationCommission

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The Nigerian Communication Commission Set To Stop Unsolicited Mobile Messages

The Nigerian Communication Commission Set To Stop Unsolicited Mobile Messages. Nigerian communications commission, NCC, said unsolicited text messages is one of the key challenges identified by the commission to be dealt with as quickly as possible. The executive vice chairman of the commission, Prof. Umar Garba Danbatta, who disclosed this in a speech during a special day of NCC at the Kaduna International Trade Fair, said the commission had already evolved a solution to deal with the situation. "One of these challenges is unsolicited text messages. We have evolved a solution called Do-Not-Disturb, DND, in which consumers are being advised to send 'STOP' to a code 2442' to stop all unsolicited text messages. There are also options that will enable you to stop particular types of messages when you send 'HELP’ to 2442. We are again expecting you to take advantage of this code. "In addition to this, we also continue to drum to the ears of the consumers about the availability of the toll free telephone number 622, with which consumers can lodge complaints to the commission if their service providers refuse or are unable to resolve such complaints when it is reported to them. "Another challenge that is on the commission's front burner is the rising documented cases of cybercrime and e fraud using telecommunications platforms. “Cybercrime consists of illegal activity conducted on a computer or mobile device connected to the internet. The Commission advice all our consumers not to open email them over the internet. In the event that this unfortunate circumstance should take place, call your bank immediately to freeze the affected accounts. "Secondly, report to your service provider for further actions to be taken in retrieving your number as it’s unfamiliar and also note that banks will not request personal information,” he stated. “As your regulator, NCC said please rest assured that where the service provider continues to fail to improve services to the detriment of the consumers, the commission will apply appropriate regulatory actions and sanctions against such service provider,” he informed. Read the full article