#Leaving way early and requesting partial refund--looking for advice

[airbnbfestivals]

Leaving way early and requesting partial refund--looking for advice

So to be embarrassingly honest, I have self esteem issues and a crippling fear of authority and it's impacting my ability to think straight here, hoping someone can help me out with some advice. I'm in an airbnb I rented for 24 nights. I booked it on 4/27, got here 4/30, have it booked til May 24. The grand total with all the fees and everything is $2550. I needed to get out of my place but stay fairly local til I drive across the country for a big move at the end of May. So that's the background.

Well, I hate it here. It's an old farmhouse that's been split in half into two apartments, separated by a hallway in between. The owner lives with her kid on the other side. The last airbnb review is from December and this side seems like it's been shut up since then. And not cleaned super well. There's a lot of dog hair around. On the pillows. On the towels. The dishes aren't clean, they have dust and dog hair on them (they sit on open shelving). I have to wash them before I use them. Then I wipe clean with a dish towel and get dog hair all over it.

The windows are dirty. You open them and dirt and cobwebs are disturbed. Tried to open the kitchen window with the hand crank turny thing and it came off in my hand. The kitchen faucet needs repair, the water comes out in 8 different directions and sprays water all over you every time you use it. There's some pans but only 1 pot and no lid. No info on when garbage day is. No info on using the washer/dryer (on other side of house) in a week or so for towels/bedding. This place is an Airbnb Plus but kind of a let down from the listing.

But I guess the main thing is what happened when I arrived and a second incident yesterday. Arrival incident: I drove up in a bad rainstorm. Me and the owner were in touch a little about my timing and so forth. When I was less than an hour out she messaged me telling me to park in the driveway across the street. Well, I didn't see that in time, was driving up winding country lanes in the dark in the rain ending a 3 hour drive. I pulled up, didn't see a driveway or anything, it's a state road you can't park on the street, so just pulled over in the grass next to the house. Then I checked my phone saw her message. Tried to back out but my car was stuck in the mud. Left it and figured I'd deal with it in the morning.

In the morning I messaged her about it and she flipped out. Said this might be a huge problem for her septic system because that area is part of her leach field. Was really emotional and intense about it, multiple messages freaking out. I apologized a bunch and called AAA right away. Got it towed out, no problem. She said she'd have her guy come look at the septic, I said ok, really sorry again, let me know what he says. Of course I was worried am I gonna owe this woman thousands of dollars, but also kinda skeptical and annoyed about the whole thing...but never heard anything else about it.

Yesterday incident: I'm in the kitchen cooking in my pajamas. Home alone. All of a sudden a man is standing a few feet away from me, says he was in touch with the owner, she's looking to sell the house, there were supposed to be keys in the lockbox but he found an open door and just came in, do I know where she is?? Wtf! I got him out and texted her about it, never heard anything back. He and his wife continued to wander around the exterior of the property for an hour.

So...I'm leaving. A family member has offered me the upstairs apartment at their house, says I can use it for a few weeks til I leave for my cross country trip. Phew! I'm leaving in the morning. Will leave the place as I found it, in better shape actually...but what can I ask for here? The thing with the car didn't go anywhere and is over, just left a really shitty taste in my mouth and I feel really uncomfortable here. The thing with the potential buyer yesterday didn't help, and again she never responded about that, no apology, no explanation, nothing!

Sorry this is 50 times longer than it needs to be, I just get really stressed out about asking for things I think I'm not technically entitled to? Idk. I can't think straight because I'm mad and stressed and I have a 6 hour drive to my family member's house tomorrow. Do I have a case for requesting a partial refund? If so, what do I suggest--half? What do I even tell her about why I'm leaving? I'll have ended up being here 4 nights out of 24, for what it's worth. Any advice would be much appreciated. I'm not normally such an immature mess, quarantine and isolation and big life changes happening rn just got me tripping.

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