#Lately my phone has been running out of battery rapildly
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notwiselybuttoowell · 3 years ago
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I've had it up to here with technology, I'm just losing my mind. Tumblr is still crashing or loading the newest posts right in the middle of the app or browser. Multiple browsers. Multiple devices too. The tumblr team's suggested fixes that I have tried have not worked. Some of then weren't even an option given on my end though that could just be my stuff's continued deviation from reality. I put the Support route to a solution on pause months ago. I've updated what I can. Still no luck. In fact tumblr will specifically tell you your browser is unsupported and out of date in chrome. But I can't update chrome. Because it updated to the newest version two weeks ago.
My phone definitely needed updating. Apparently the auto-updates hadn't been working for some time. I go through a series of updates that require my permission to continue. This takes about 8 hours as I recall, but it could be longer. My initial memory was of it taking a whole day but that might not account for me needing to sleep in the night. I get to one update that tells me it will wipe out a lot of my information if I agree. However a smattering of the core things can be saved to the cloud. But samsung cloud is imminently being discontinued. I get notices of this frequently. I've downloaded the photos I have there twice. I thought it worked the first time but I got another message. I hope I've got it right this time.
I've signed up for a vpn that is supposed to stop all disconnects you might have from the internet. But I still experience them, apparently. I don't realize that about half the time my replies to messages in the gmail app don't go through until I talk to the person or they come to me asking for a response. I get messages in one of my samsung apps that say I'm not connected on a regular basis, despite the fact that I demonstrably am. I found a thread for someone seeking help with that issue. None of the suggested fixes there worked for me. A moderator at the end of the thread said that if op was still having problems they should download the Samsung members app and send in a feedback message. I try for myself but I am not able to download the app at all.
I've gone round and round with my service provider. Their system kept telling me to refresh the modem from afar. That never worked. They've been out twice. The first time they added a new faster modem. That didn't fix my problem in the end but they went away thinking it did because my problem is intermittent. Afterwards my laptop won't connect to the internet at all, whereas before it was just disconnecting on a frequent basis and I had no option but to constantly manually reconnect. It is suggested by an existing forum thread that exactly detailed my situation (my wifi networks simply don't show up anymore) that it needed an update of the driver. For the person in question it worked. As I said, I've gone through all the updates I can - this I tried too, plus all optional updates. It doesn't work for me and my laptop is still plugged into the modem with an ethernet cord.
I called my service provider again. There's no way to set up appointments otherwise than to go through a long wait and to talk to a real person. This time the man tells me it's too late in the day to set up an appointment through him but I can get a scheduled callback in the morning. I agree and he sets it up for me. I wait all day the next day and never recieve a call. I go through the call and wait again. This man connects me to an advanced tech for the first time. She is very knowledgeable, and this will be the best service I will end up having in this process. She watches one of the devices disconnect right before her eyes. It must be an outside node problem. She schedules an in person appointment for a few days out, which is fastest option I will end up having in this continued pattern.
I get a call the next day from one of their people who want to troubleshoot it over the phone. I actually had one of these come in from the first appointment, but the audio was so bad and the background so noisy I was thinking it could very well be a scam. I told him that I couldn't hear and would have to call back. I tried very hard to ascertain at the time whether it was a scam but only got conflicting answers online. The woman who wants me to avoid an in person appointment looks at her info and tells me that someone has done some work in the area and my internet is fixed. I check my phone and it seems to be working. I agree to cancel the appointment. The problem comes back.
I have to go through the wait and call process again. When the tech does come back he can find no problem with the outside node. He tries to separate the 2.4 and the 5 strands of my network. He goes through the sites and apps I have problems with on my phone on his. It works perfectly for him. I still have problems. He thinks it's very mysterious and calls some people. They don't know what to think. He gets down all the details he can from me and says he'll let his supervisor know. It has been a more than a month and I've not heard anything from them and nothing has changed.
In a way it doesn't matter. I spent several days at another location (albeit one with this same service provider) and still have the same tumblr problems across multiple devices and that same app tells me I'm not connected to the internet.
Yesterday the tumblr app started to intermittently refuse to reblog things. For hours at a time. I'm tired.
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