#HOTELSMagazine

[juliana6]

C H A N G E S: How hotels’ CRM strategies are changing now that Covid-19 has changed everything. My latest for HOTELS Magazine in the January/February issue. 

[juliana6]

M I N E C R A F T (for hotels): For HOTELS MAGAZINE’s September/October issue, I looked at how hotel sales teams are finding and targeting new sources of demand in a Covid world. 

[juliana6]

RESORT FEES. They aren’t going away but regulation is coming for them. Read what owners and investors and even Expedia think about the latest legal developments with resort fees in HOTELS Magazine’s Investment Outlook issue right here. (December 2019, pages 4-5. Link to PDF.)

[juliana6]

MASTER COLLABORATOR

I sat down with Andrew Zobler, the hotelier behind Sydell Group, to find out why his hotels are so successful. Read the article for Hotels Magazine here or see the full digital edition of the April issue here. (Sign-in required.)

[juliana6]

P E R M A C U L T U R E. A design philosophy inspired by nature that’s being used to create a new sustainable lodge in Colombia. This Q&A with the founder is part of a larger sustainable package that I did for the January/February issue of HOTELS Magazine. 🌱

[juliana6]

WORK-FROM-HOTEL. The pandemic’s disruption of office life was a small win for hotels. Many properties began offering their guest rooms as temporary offices for guests who needed more space or quiet or just a change of scenery. Even as the pandemic eases, hotels still plan on making more workspaces available…beyond the armchair in the lobby. Read more in the June issue of HOTELS Magazine. 

[juliana6]

Luca Franco and his Luxury Frontiers company is perfectly positioned for this moment in travel. Just don’t call it glamping. Read the full profile in HOTELS Magazine. 

[juliana6]

Fun interview with “The Dean of D.C.”, Philip Wood of The Jefferson Hotel. Read it all in HOTELS Magazine’s People Issue. 

[juliana6]

How to better train hotel employees in an age of distraction. Read more in the December issue of HOTELS Magazine. 

[juliana6]

Coming in HOT....The June issue of HOTELS Magazine is all about “What’s Hot” in the hospitality world. Check out my picks for technology and loyalty. 

[juliana6]

My latest technology column for HOTELS Magazine deals with the ups and downs of metasearch. [March 2017]

[juliana6]

Getting to the Points: my latest for HOTELS Magazine about the recent evolution of hotel loyalty programs. But you should click it for the eyecandy shots of Andy Grammer.

[juliana6]

Also in the October issue of HOTELS Magazine is my feature on how hotels are utilizing social media influencers. 

[juliana6]

The latest technology column for HOTELS Magazine tackles the enormous amounts of data that revenue managers must slog through.  

[juliana6]

ASK AND TELL: Why hotels should be transparent with guests about the information they collect. My latest for HOTELS Magazine. Read it now in the May Issue!