#Gagan Dhawan

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5 Proven Ways To Create A Customer-Centric Environment In Your Company

Customer is king, and will always sit on the throne. Retaining the trust and loyalty of your customers is the key to accelerating growth, profitability and sustainability.

Research by Harvard Business Review shows that increasing the customer satisfaction by just 5% can skyrocket profits up to 95%. The study also demonstrated that it can cost more than five times to acquire a new customer as opposed to retaining an existing one.

So how do you create a competitive culture in your company that revolves around the wants and needs of your customers?

1) Think Beyond Deals and Discounts

The first thing that businesses must understand is that times have changed and customer loyalty cannot be bought through deals and discounts anymore. They’re just a short-term fix that only lasts till you wake up tomorrow and watch your competitors undercut your prices and drive you out of business.

For instance, if a brand sells low-quality items at cheaper rates, they might get a boost in sales over a month, but they will eventually lose customers to frequent returns and competitors that value quality over quantity.

2) Comprehensive Training Programs For Employees

You must train your employees to genuinely appreciate and respect the power that customers hold for your business, or any business as a matter of fact. Customer satisfaction through exceptional service should always be the priority for your company, and it cannot be achieved without arming your employees with the right set of skills and motivation. 

Moreover, it is important to always review the working environment for your employees as well to make sure that they are not dissatisfied because that unhappiness will eventually translate to poor service towards customers.

3) Create a Customer-Oriented Experience and Environment

Consumers always appreciate an environment that values them and fulfils their needs. They value it all the more when the help comes from humans instead of automation and AI.

Interactions with staff members can last a long time in a customer’s head and turn window shoppers into loyal purchasers.

It is highly important for a brand to establish and maintain personal connections with their customers if they want lifelong loyalists. Think Rolex and Rolls-Royce!

4) Effective and Multiple Feedback Loops

If your business is not open to suggestions and feedback from customers, the ship is already going underwater. Seek regular feedback from customers about their experience in your store or website as well as what improvements they would like to see in the future. These insights can help you review the culture that your business reflects on the customers and help you go the extra mile to make changes as and when necessary.

Furthermore, when customers see companies actively acting on their feedback, they feel valued and pledge their loyalty to your brand while also bringing in more business through referrals and glowing reviews.

5) Collect and Display Testimonials Like There’s No Tomorrow

The first thing a potential customer does upon browsing a product or service is scroll down to read reviews to add a sense of belief. As a rule of thumb, proudly and prominently plaster testimonials and positive feedback over your website and store so that customers browse with a sense of security and proof.

User generated content(UGC) such as photos, videos and shorts during reviews also help establish credibility, authenticity and reliability in the minds of your potential customers.

About Gagan Dhawan

Gagan Dhawan is a first-generation entrepreneur, angel investor and author whose penchant for learning new things and creating revolutionary products has led to the culmination of many successful businesses across diverse domains such as healthcare, education, fashion, printing, devotion and more. He is the Founder of reputed companies like RHI Printographics, The New Me, ServDharm and Flyaway Cycles. He has also invested in and worked as a Mentor for innovative startups such as Einstein Box, IKAROA, Fitoutpros, Evoo, Untwine Me, and SandS Fashion House.

Coming from an Indian Army family background, Gagan Dhawan has pursued education across various schools in India. This opportunity helped him experience and assimilate the cultural ethos of the country. With a rich entrepreneurial experience, Gagan Dhawan has a demonstrated history of working with several successful ventures like RHI Printographics and Aayana Marbles. Before starting The New Me, he founded ServDharm, a devotional gifting startup selling festive gift boxes, holy books, etc.

[gagandhawan]

Gagan Dhawan is the father of two young boys. He understands the importance of education and extracurricular activities in their early years. This thought led his friend Mr. Gulia and him to lunch Einstein box as an activity kit for society education

[aayanamarbles-blog]

Aayana Marbles, established in January 2015, has become one of the leading High Quality White Marbles Producers with clientele across Africa, India, Middle East, Europe, and China.

[rhiprintographics-blog]

GAGAN DHAWAN (Promoter) - RHI PrintoGraphics

[strings2book]

👉𝐀𝐁𝐎𝐔𝐓 𝐓𝐇𝐄 𝐁𝐎𝐎𝐊:- 📚ⓉⒾⓉⓁⒺ:- The New Me 🖋️ⒶⓊⓉⒽⓄⓇ:- Gagan Dhawan 🗞️ⓅⓊⒷⓁⒾⓈⒽⒺⓇ:- 🔤ⓁⒶⓃⒼⓊⒶⒼⒺ:- English 📖ⒻⓄⓇⓂⒶⓉ:- Hardcover 👉𝐒𝐘𝐍𝐎𝐏𝐒𝐈𝐒:- This is a book that is everyone should read at least once because this has that element of transformation to give a new shape to your life in one go. . It's a lifestyle guide that helps you to enhance yourself improve your health & adds a new aspect to your life. . There is no shortcut of changing your life nor it can happen in one go. But this book is something that surely going to make you feel the room of change within yourself. . Another important thing which this book do is breaking your own barrier i.e get rid of your own comfort zone & bring a discipline & self motivation in your life. . To add some positivity in your life & giving your life a new shape grab the book & give it a try. 👉𝐏𝐎𝐒𝐈𝐓𝐈𝐕𝐄𝐒 :- 🙂 Cover of the book is simple with vibrant colours & a nice design. 🙂 The book is written from author's prospective what he felt about life & how to add more values into it. 🙂 Language used in the book is great. It's simple crisp & quite easily understandable to read. 🙂 You never going to feel the book is forcing you to do a thing or to do something else. It just adds some extra flavour in your life that's going to change the whole scenario of your life. 🙂 Pace of the book is quite moderate. It's not very fast nor very slow but it's quite descriptive in some parts & quite fast in some parts. But ita going to be a worth reading for sure. 🙂 Illustrations used in the book gives an extra crunch to the reading experience. 𝐎𝐕𝐄𝐑𝐀𝐋𝐋 𝐒𝐓𝐀𝐑:-🌟🌟🌟🌟 (at ITER) https://www.instagram.com/p/CcHt65Cr1ot/?igshid=NGJjMDIxMWI=

[gaganitsme]

Gagan Dhawan Books | The New Me

The key to mindful living is not just limited to adopting healthy practices on an individual level. It starts with a conscious effort to broaden your spectrum and alleviate everyone around you to do the same. Armed with this mission of changing lives, Gagan Dhawan decided to launch ‘The New Me’, an innovative fitness platform focused on transforming the mind, body and soul in 90 days. Categorising ‘The New Me’ as merely a fitness platform would be an understatement. It is a mindfulness initiative that promotes healthy living through a mix of various practices. It encompasses a combination of dietary habits, fitness programs and the incorporation of other life-changing habits in your daily routine.

[gagan-dhawan]

Gagan Dhawan

Gagan Dhawan is the Author of The New Me - a Guidebook to Perfect Health. He is also the Founder of The New Me, ServDharm and RHI Printographics. Gagan began his entrepreneurial journey at a young age and has been actively introducing new products across verticals. He is passionate about health, fitness, devotion, and startups.

[aayanamarbles-blog]

Aayana Marbles was started with the vision to start mining in Africa. It was established with a big quarry in Ethiopia and an office in Dubai.

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Gagan Dhawan

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https://youtu.be/p0mVAIx0JLY *SANKALP Se SRISHTI* *Our Beliefs Create Our Destiny* *To #BuildImmunity & #MindBodyStrength* For *Corona Times* *3 Hours of* #Gyanotainment Live on #AwakeningTV new 24/7 Spiritual HD channel Sunday Today 5 PM to 8 PM. By Who is Who of India 🇮🇳 BK Shivani & Suresh Oberoi along with renowned personalities - LG Kiran Bedi Ji, Rajyavardhan Singh Rathore, Subhash Ghai, Kapil Dev, Vivek Oberoi, Sushmita Sen, Shikhar Dhawan, Vijender Singh, Shoojit Sircar, Umesh Shukla, Kavita Krishnamurthy, Suresh Wadkar, Anup Jalota, Usha Uthup, Hariharan, Penaz Masani, Kavita Seth, Bhagyashree, Sachin and Supriya Pilgaonkar, Ankita Lokhande, Daler Mehndi, Mickey Mehta, Pankaj Advani, Deepa Malik, Umesh Shukla, Vijender Singh Beniwal, Vishal Jethwa, Gagan Narang, Sidharth Shukla, Harshvardhan Neoti, Jaswinder Singh, Sanjeevani Bhelande, Bela Sulakhe, Preetha Majumdar, Raghav Sachar, Laxmi Agrawal, Albert Asadullin, BK Harish Moyal, BK Elizabeth, BK Asmita, BK David, BK Dr. Damini, Ayako, Laetitia, Russian Dance. Watch on Website: http://awakeningtv.in/ Watch on Youtube: https://www.youtube.com/awakeningtv/live Watch on Facebook: https://www.facebook.com/pg/AwakeningTv/videos/ Click on this Link to watch Live @ 5pm 🕔 today https://youtu.be/BYAegPyoCfU Awakening TV Channel is available on: Tata Sky: 1084; Jio TV: 1060; GTPL: 578; InDigital: 996; NXTDigital: 984 ... ... Raja Yoga Meditation 🧘‍♂️ Heals Body, Mind and Soul 😇 www.BKWSU.ORG 🆓 #BrahmaKumarisWorldSpiritualUniversity 🆓 www.ThinkRight.Me App www.LearnMeditationOnline.Org 🆓 www.LearnMeditationOnline.Org 🆓 To Learn Hands On Meditation Free of Cost, Please Visit the nearest Brahma Kumaris center Today Itself. Brahmakumaris.com/centers #AwakeningTv Live #PeaceOfMindTv For Daily Healing & Blissful Health & Raja Yoga Meditation🧘‍♂️ #DHM to www.wa.me/919590022561 On Social Media Follow Us On @HrBkSuryaM #HealerBksuryaM 🕉Santhi💞🙏 https://www.instagram.com/p/B_tgI6NBVAY/?igshid=1wpyr6plk5xw6

[bigyack-com]

India vs West Indies: Rohit’s workload to be discussed, out-of-form Dhawan may be on trial - cricket

Vice-captain Rohit Sharma’s workload management and opener Shikhar Dhawan’s poor form are expected to dominate the deliberations when the national selection committee meets here on Thursday to decide on India’s limited-overs squads for the home series against the West Indies.This is likely to be the last meeting chaired by MSK Prasad as he and central zone selector Gagan Khoda are on their way out having completed four years.If all goes well, Rohit may get some well-deserved rest during the three-match ODI series against the Caribbean team so that he is fresh and rejuvenated for the tough tour of New Zealand next year where India will play five T20 Internationals, three ODIs and two Test matches.ALSO READ: Virat Kohli 32 runs away from scripting history at Eden GardensThe Indian team is scheduled to play three Twenty 20 Internationals against the West Indies with the series-opener in Mumbai on December 6 followed by matches in Thiruvananthapuram (December 8) and Hyderabad (December 11).The three ODIs will be played in Chennai (December 15), Visakhapatnam (December 18) and Cuttack (December 22).Rohit’s workload will be the prominent point of discussion as he has played close to 60 competitive matches (including IPL) this year. In the current calendar year, the limited overs vice-captain has played 25 ODIs, 11 Twenty20 Internationals, which is three ODIs and four T20Is more than skipper Virat Kohli, who has been rested twice.ALSO READ: In revealing nature of Eden Gardens pitch, chief curator has a suggestion for skipper Virat KohliWhile the onus will also be on Rohit to give his viewpoint, the possibility of him being given a break in at least one of the two formats looks strong.The other person, who might feel the heat is senior opener Shikhar Dhawan. Dhawan hasn’t been in the best of forms since he returned to cricket after sustaining an injury during the World Cup earlier this year. Mayank Agarwal’s stupendous form in Test cricket and a very good List A career average of 50-plus and an above 100 strike-rate makes him a good choice to partner KL Rahul in case the selectors think of looking at the third opener’s option.The soon-to-be 34 Dhawan is also not expected to be around for a long time.While he had scores of 41 (42 balls), 31 (27 balls) and 19 (16) in the three-match T20 series against Bangladesh, the Delhi left-hander’s struggle was apparent.To make matters worse, he went back to domestic cricket to get his mojo back but the results have been less than encouraging. His scores in the ongoing National T20 Championship are 0 (9) against J&K, 9 (6), against Jharkhand, 19 (18) vs Sikkim and 35 (33) against Odisha.ALSO READ: Timings, dew factor, outfield & pitch: Things to know ahead of Day/Night TestOn the other hand, Agarwal’s thrilling double hundred against Bangladesh in the first Test at Indore had 28 boundaries and eight huge sixes.However, Dhawan may just get another go before selectors look at other options.Ditto for Rishabh Pant, who will don the big gloves with Sanju Samson close on his heels.Mahendra Singh Dhoni has already started training and if Pant can’t seal it during the upcoming series, he might face stiff competition from the 38-year-old legend once IPL comes calling. With Hardik Pandya (stress fracture), Jasprit Bumrah (back surgery), Navdeep Saini and Bhuvneshwar Kumar (side strain) still recovering from their respective injuries, Shivam Dube and Shardul Thakur are expected to continue in the squad.Spin bowling all-rounders -- off-spinner Washington Sundar and left-arm spinner Krunal Pandya -- are also under he scanner due to their underwhelming performances.With Yuzvendra Chahal doing well and if Ravindra Jadeja is not given another break, one among the two could get the axe.India’s new T20 sensation Deepak Chahar is expected lead the pace attack but Khaleel Ahmed’s economy rate has been a problem.The left-arm pacer leaked 81 runs in the eight overs in the last two T20Is with his figures of 1/37 and 1/44. He had conceded seven successive boundaries during the Rajkot T20.Khaleel, who made his India debut last year against the West Indies, has failed to impress with a career economy rate of 9.00 in 13 T20Is, while going for a better 5.81 in 11 ODIs. Source link Read the full article