#(tier 2 being tech support/development whereas my current position is pure customer support) | Explore Tumblr posts and blogs

flashhwing · 2 years ago

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explained something technical to a coworker today that's like "above" our station ie. not something we're necessarily expected to understand, but is something i'd be expected to know if i got the promotion i'm gunning for. and my boss saw it and was like "hey [coworker] don't finish this case, let [manager] handle it, but [manager] use some of ash's explanation that was very good."

#when i say i'm gunning for a promotion. my managers have all but said i'll be pushed to tier 2 once i finish my cs degree #and of course my explanation was like. 'hey here's how this works from a programming perspective'#(tier 2 being tech support/development whereas my current position is pure customer support)#anyway. i feel like i'm accruing points in a video game or something #this has been a post

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