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form for bangtan.labs' group order
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This is a masterlist for all of namunamucollects’ information and policies!
🌟 pls read the general info AND the policy that applies!! 🌟
I know it's tedious to read all of these, but I swear they're for your own good! Reading my info and policies will let you know how I run things and it might be different than what you're used to.
By messaging me, I will assume that you agree with my info and policies. If you don't agree with anything stated here, feel free to find someone else to trade with or buy from :D
▫️Instagram account:
https://instagram.com/namunamucollects
▫️General information:
▫️Trading Policy:
▫️Sale Policy:
▫️ Group Order + Payment Policy:
Read both posts below!
#namunamucollects#nnc masterlist#nnc payment policy go#nnc go#nnc sale#nnc trading#nnc general info#PLEASE READ
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Payment Policy for GO:
You have 72 hours (3 days) to pay once I’ve sent you a payment request
I’m willing to extend the deadline if you have a valid reason
I might send you a reminder 24 hours before the deadline but it's still your full responsibility to pay on time
‼️‼️ PLEASE respond when you receive the payment request by either liking the message or replying! I don’t know what it means when you just leave it on read 🧍🏻♀️
‼️ LET ME KNOW if you cannot pay right away so I know when to expect your payment!
‼️ If you keep missing the deadline without valid reasons for 3 times
You’re banned from joining my GO. I’ll let you know of this so you’re aware, and I’ll post this in my story so people know you’re a time waster
‼️ it is ultimately your responsibility to pay in a timely manner as it is my responsibility to mail things out ASAP. Don’t be a hypocrite ( ´ ▽ ` )
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Group Order Policy
‼️ PLEASE READ THIS ENTIRE POST BEFORE CLAIMING ‼️ I honestly don’t care if your bias or priority pc is in the GO, I will ignore your comment if I notice you didn’t read it (´。• ᵕ •。`)
GO requires PATIENCE, if you can’t wait for at least a month for your item, don’t join my GO please!
Price:
In Canadian dollars (CAD)
Includes - ems/tax fees (1-3 CAD) + wh/purchase fees (4-5 CAD)* + domestic shipping within Canada (depends on weight) + packing fee (0.50 CAD)**
Price will increase (1+ CAD) if you’re in the USA but it depends on the weight of the mail
Anything bigger than photocard/postcard, such as DVD, photobook, premium photos, will have separate fees (ie ems/customs + domestic)
‼️ If you joined a GO for bigger items and decide to back out when I ask for payment for the separate fees, I WILL NOT refund you. If you want your money back, you have the sole responsibility to find someone to take over your claim ‼️
*4 CAD fee only applies to personal orders for korean items (eg ktwitter seller, bunjang) and 5 CAD is only for japanese items (eg mercari, rakuten) - this is because you have no one to split the fee with since the package is just yours.
if it's a shared item (eg go for a set of pcs), this fee will be shared equally among the joiners.
**I always reuse boxes/bubble wrap/toploaders if they're still in an acceptable condition. the packing fee goes towards tapes, bubble mailers/manila envelopes, greeting cards + envelopes, plastic sleeves, etc.
Payment Method - make sure to read payment policy too:
PayPal Friends & Family
Etransfer - Canada only
PayPal Goods & Services - only if you get tracked shipping AND pay the fees
❌ NO CC AT ALL ❌
Updates - these are the ones I’ll give out:
When the item has been secured aka otw to warehouse - this is usually when I ask for payment
Packing request submission
Shipping request submission
When the package is otw to me
When the package has arrived
If there’s any delay
‼️ (update 11/12) As of now, I'll make a group chat for each go I'm hosting since I'm not hosting a lot anyway. All updates of the go you're in will be sent through the group chat.
Each GO also has an ETA in its description, so if it’s nowhere near the ETA yet, please don’t ask when it’s gonna arrive
I won’t be sending individual updates to each joiner unless I absolutely have to. It's your responsibility to check the group chat for any updates.
Please include the strawberry emoji in your message/comment once you've finished reading everything!
Please only ask for updates if I haven’t given any in weeks
Combined Shipment:
For tracked shipping only
Only suitable for those who are willing to wait even longer + pay for tracked shipping fees
‼️ You have to let me know of this BEFORE I ask for your address or do address confirmation - the perfect time to request combined shipment is when I announced that I've submitted packing request for the batch
❌ any request made after address confirmation will be denied ❌
I'm willing to hold up to 3 batches worth of items - I usually have 1 batch per month, so the maximum time I'm willing to hold your items is 3 months
‼️ I prefer story proof over DM proof unless you're a personal/private account! so once you've received your item, please let me know by posting in your story and tagging me! :D
‼️ Please don’t ask for discounts when joining a GO, that’s just inappropriate. If you can't afford to join the GO, then please don't join.
‼️ I have every right to cancel your claim and refund you. This can occur due to various reasons but it is up to my discretion.
‼️ Anyone who joined my GO are strictly forbidden from reselling their claims for profit. If I catch you doing this, you'll be banned from joining my future GO. If you happen to be a part of my GO when I catch you, I'll refund your claims then block you.
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Sale policy
Only applies to on-hand items - these are posts that have my username in it.
No holds!
If you're hosting a GO for anything I'm selling, please only message me once you're ready to pay. The "NO HOLDS" policy is still applicable here.
Proofs I'll send you:
A video of the item and my username written on a piece of paper in the background.
Packing proof - this will show the envelope with your address + your item to confirm both your item and address at the same time!
Mailing proof - usually a video of me dropping it off!
Price:
In Canadian dollars (CAD)
Includes packing fee + stamped mail fee within Canada (unless stated otherwise in the post!)
Additional shipping fee for those in 🇺🇸 - starts at 1 CAD and may increase depending on weight
Payment method
PayPal Friends & Family
Etransfer - Canada only
PayPal Goods & Services - ONLY IF YOU PAY THE FEE AND GETTING TRACKED SHIPPING
❌ NO CC ❌
Please include the grape emoji in your message/comment once you've finished reading everything!
Once I send you my email, you have 24 hours to send your payment. I will not start packing until I get it! Failure to pay within this time limit will result in your item being put back up for sale!
❌️❌️ no refunds once you've sent your payment
‼️ I prefer story proof over DM proof unless you're a personal/private account! so once you received your item, please let me know by posting in your story and tagging me! :D
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Trading Policy
I don't trade with accounts that have multiple admins - no exceptions.
If you have LESS THAN 60 valid proofs (ie the username of the person you traded with is visible), I will ask you to send first regardless of your location!
Personal/private accounts must send first.
If you're sending first, I WILL NOT pack your items until I've received your mail.
‼️‼️ the second and third points above will be waived if I message you first or if we've traded before!
I will ask and send 3 proofs:
Picture/video of the item - if your video is too fast or short, I'll ask you to send me another one.
Packing proof - the picture must show the address written on the envelope and the item somewhat packed.
‼️ if you wrote the address wrong, please resend the packing proof so I can reconfirm. I will do this as well.
Mailing proof - video of you dropping it off in a public mailbox or at the post office OR a picture of the receipt with the date visible.
Packaging - READ THIS
‼️ If we’re trading, I expect you to pack similarly as I do or I’d rather we don’t trade ‼️
See my general info to know how I pack!
If you don't have the materials to pack properly, I'd rather you delay the trade instead of sending me a poorly-packaged mail.
Please include the lemon emoji in your message/comment once you've finished reading everything!
I don't care how well-decorated your mail is, I just want you to put the same effort as I do in packaging. It's unfair if the mail you sent out have higher risks of getting damaged because of poor packaging.
‼️ what I'm looking for is usually pretty specific, so make sure to read the post description carefully before offering :)
‼️ if either of us feels uncomfortable during the trading process, both of us have the right to cancel the trade. I’d rather cancel the trade than receive half-assed-packed mails :D
‼️ I prefer story proof over DM proof unless you're a personal/private account! so once you received your item, please let me know by posting in your story and tagging me! :D
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General Info:
she/her
Location: Canada 🇨🇦
who I collect: bts, svt, txt, skz, ateez
‼️‼️ dni if you're under 17 years old - this includes trading with me, buying from me, or joining any GOs
Accounts:
Instagram: namunamucollects
Twitter: namunamucollect (inactive)
Depop: namunamucollects
Shipping:
✈ Where: Canada and USA only
📅 When: see bio
✉ How: usually stamped, but willing to do tracked if requested or necessary
‼️‼️‼️ Packaging:
Inner sleeve + toploader/cardboard (sealed)+ plastic sleeve (sealed) + greeting card (if the item is too big, I’ll use manila envelope or bubble mailer).
‼️ If we’re trading, I expect you to pack similarly as I do or I’d rather we don’t trade ‼️ I expect both of us to put the same level of effort into packing. I don't care if it's ugly as long as it's safe and secure.
I usually reuse toploaders if they're still in an acceptable condition (i.e. no excessive glue residue), but if you prefer a new one pls let me know! Other packing materials I use are usually new and I try to make them reusable!
I always include freebies regardless if it's a trade/sale/go! However, if you don't want them, feel free to lmk! As much as I love giving them out, I'd rather they go to someone who appreciates them instead of someone who's just gonna throw them out :D
I always put my address as the return address at the back so you won't see it when I send you the address confirmation. This is because I have a stamp for it and my handwriting is usually pretty big so they all won't fit at the front. This complies with Canada Post's regulation (see "Correct address formats")
Mailing Out:
I always mail out in batches unless I'm only mailing out your item!
I always write initials on the envelope and it'll depend on whatever name you gave me.
Mail out videos are always posted in my store and can later be found in my "mail out ✉️" highlight!
❌ I’m not responsible for lost or damaged mails once they're sent out ❌️
- I might consider damaged mails to be my responsibility ONLY IF you have a video opening the mails from the beginning to the end (ie mails still sealed -> item is out of the inner sleeve)
‼️ please include 🍎 (apple emoji) in your first dm/comment if you’ve never interacted with me before
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