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'Customer First punches above its weight, and will no doubt be well-thumbed in boardrooms around the UK and beyond before too long' Great feedback from CXM Magazine - get your copy of this Amazon best seller here - https://amzn.to/2W8xsth http://bit.ly/2W0CV5t
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“The customer's perception is your reality.”
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'Customer First punches above its weight, and will no doubt be well-thumbed in boardrooms around the UK and beyond before too long' Great feedback from CXM Magazine - get your copy of this Amazon best seller here - https://amzn.to/2W8xsth http://bit.ly/2W0CV5t
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'Customer First punches above its weight, and will no doubt be well-thumbed in boardrooms around the UK and beyond before too long' Great feedback from CXM Magazine - get your copy of this Amazon best seller here - https://amzn.to/2W8xsth http://bit.ly/2W0CV5t
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How retailers can target the female shopper of today http://snip.ly/og0n25 Retailers should pay close attention to the evolving eating habits and lifestyle trends of female consumers if they want to effectively engage with them #CustomerFirst #NACBBF @RetailSector
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If you are not focussing on customers and only focussing on profit in the long run, customers will leave you.
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Hotel General Manager Offers a Beer To Build Bonds With Guests http://snip.ly/lfyu4e One way to build rapport with your customers! #CustomerFirst #NACBBF #CustomerExperience #CX @LodgingMagazine
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http://bit.ly/2VSKhrJ Check out my article in Garden Centre Retail on How to increase your customer conversion rates
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My article in @PhoenixNewsUK http://bit.ly/2VYGGZ3 Customer Demands and Technology trends transforming Restaurant Industry
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Does Customer Service Improve Customer Experience? http://snip.ly/9hsgmd @TodayCX
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Your customers will remember your service longer than your price, so don’t compete on price, anyone can be cheaper; compete on service.
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Not only can the small businesses challenge the big brands, but they can beat them. If they can get the Business Basics right, then anything is possible.
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A great product that does not solve a customer’s problem is not going to sell
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We are now in an age of personalisation and customisation. SMEs should focus on being unique.
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Companies like #Disney & #Lego took the opportunity to partner up the #StarWars brand in order to reach a new market. This is a classic example of Business Diversification, done the right way. Similarly, #Retail #Hospitality businesses can do a them day today. #StarWarsDay NACBBF
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@Disney & @LEGO_Group partnered up with #StarWars brand in order to reach a new market. Classic example of #Business #Diversification, done the right way. Similarly, #Retail #Hospitality businesses can do a theme day today. #StarWarsDay NACBBF
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Last year @HeathrowAirport entertained their visitors with some #StarWars destinations. A bit of fun, got the attention of travellers and the news. This may not sell immediately, but helps their ongoing public profile.
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