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Using Custom Fields in your projects

When managing and tracking your issues and tasks, it’s important that you get the information you need from those reporting or updating your issues. MantisHub has native fields that exist ‘out-of-the-box’ that will capture generic information relevant to any issue, no matter your business. These are things like the reporter of the issue, the time of reporting, priority, status, last update and…

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MantisHub - The power of a unified issue tracking and customer helpdesk system

Our latest blog shows you 5 ways to unlock the benefits of integrated #customersupport & #bugtracking with MantisHub Helpdesk. Read more here.

Photo by Jopwell on Pexels.com With a goal of making your life easier and sparing you and your team from learning yet another system, MantisHub has a variety of in-built systems & plugins to complement any issue tracking solution. By far the most popular of these is our Helpdesk plugin which is a FULL customer support ticketing system. Often, companies purchase an entirely new, separate system…

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Tracking Time in MantisHub

Tracking Time in MantisHub

Whatever your business may be, keeping a record of the time that members of your team spend on your project tasks or issues can help in many areas, providing data to help with developing efficient, cohesive workflows for your business tasks. It’s also necessary where businesses have specific business needs to track time spent against tasks within your organization. There can be several reasons…

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Agile workflow management with Kanban for MantisHub

Introducing our new Kanban plugin for Agile workflow management with MantisHub! Highly requested and we're excited to deliver #kanban #bug tracking #agile #mantisbt #issuestracking #projectmanagement #happycustomer

Announcing MantisHub’s new Kanban plugin! Just released and exclusive to MantisHub, the Kanban plugin is a highly requested feature bringing another Agile feature to the MantisHub toolset.

Kanban may have been born in the auto industry but in the 21st century, it’s spread into many industries for project management and has most ardently been adopted in software development as a significant…

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Growing with you - MantisHub plans for all teams great and small.

Growing with you – MantisHub plans for all teams great and small.

With plans to fit all shapes and sizes, MantisHubcan cater for your small, growing or large teams. Our fully hosted issue and bug tracking solution can meet your needs, whether you are just starting out or you need a large corporate-wide solution to support 1000 or more users. We can also offer enterprise-level on-premise solutions if you have policies requiring you to maintain an in-house…

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Scheduled, automatic issue creation with MantisHubs new Recurring Tasks plugin. MantisHub has just launched a super useful plugin exclusive for MantisHub customers to help you handle those regular ongoing tasks that every team has on their plate.

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MantisHub, you auto-complete me

Notice we now have #autocomplete enabled when you @mention usernames and reference issue IDs? It’s those little things that make a huge impact on #efficiency and #productivity. Read our blog for details #exclusive #mantisbt #bugtracking #taskmanagement

Just a quick note for you all. We’ve pushed out some new releases lately and one little MantisHub exclusive feature is making users very happy. Did you notice it?

Yes, it’s auto-complete! We just made @ mentioningyour teammates a little easier. You’ll see now that when you start @mentioning, you’ll get that lovely drop down list that gives our typing fingers a break, with suggestions of users…

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Boost your team's work from home productivity with MantisHub

Boost your team’s work from home productivity with MantisHub

If you are like a good chunk of the world at the moment, you’re being responsible and staying home as much as possible to help prevent the spread of COVID-19. That means, of course, that many companies have mandated a work from home policy.

Working from home in this day and age is easier than ever, though not so easy on your waistline when the fridge and pantry are just a few steps away :).…

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MantisHub - Improvements to Attachments

MantisHub – Improvements to Attachments

The team at MantisHub are wishing you all stay safe in this troubled COVID-19 riddled time. And like you, we’re carrying on as best we can. There are still issues to resolve and bugs to fix and we’re here to help.

The MantisHub team have not been idle and the latest release includes some noteworthy changes, in particular in the area of attachments. Here are two additions, that we’re pretty sure…

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Integrate MantisHub with Microsoft Teams for easy team comms.

For easy team #chat, checkout our integration with @MicrosoftTeams - quick simple setup to keep your #development team connected

Announcing MantisHub’s latest chat integration to help keep your whole team up to date. With our Microsoft Teams plugin, you can connect your Team channels to your MantisHub projects to get live updates on all your issue creations, closures and updates.

Setup is easy!

It’s super easy to set up. Administrators can install the plugin with one button click. And that button is called Installto avoid…

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MantisHubs Sweet Filter Updates!

New updates to the #mantisbt filter delivers streamlined #ui and improved #reporting. Read more in our blog

I don’t know about you but, I spend a lot of my time in the MantisHub ‘View Issues’ page when I want to find the issue or issues I need. ‘My View’ dashboard is great for showing me what I need to prioritize and what’s going on at the moment. But when it comes to getting the whole picture, the background, requirements and other related information, I jump onto the View Issues page. I’ve added…

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Single Sign-on via Open ID Connect for Office 365, Google, Github and Bitbucket

The latest from our blog! Single Sign-on capabilities in MantisHub means you can utilize #sso with @Office365, @Gsuite, @Github and @Bitbucket ! #authentication #integration #mantisbt #azure #issuetracking

MantisHub team is excited to announce the release of Open ID federation support for single sign-on! With our AuthHub plugin, we provide open ID connect with multiple identity providers.

What is Open ID Connect? Well, in a nutshell, our AuthHub plugin allows you to enable federation based authentication for single sign-on (SSO).  It also allows the auto-provisioning of users. So on valid…

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MantisHub + Bugsee integration for Crash Reporting and In-App Feedback

New MantisHub + Bugsee integration for Crash Reporting and In-App Feedback! Make life a bit easier for your #developers! #customerfeedback #crashreporting

When recording software bugs in your MantisHub bug tracker, there are several features you can make use of to assist developers in deciphering and reproducing the issue so they can get down to fixing it. You can:

attach supporting files such as screenshots or logs,

define custom fields to gather the right data from your users and testers.

And there’s our popular Helpdesk pluginthat allows your…

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Exporting User Information and Access

Exporting User Information and Access

If you’re already a MantisHub customer you know that having Mantis hosted rather than running it all yourself is a huge plus. Instant setup, no upgrade, maintenance or backups overhead and access from anywhere! You also get access to their excellent support team who can help out and listen to all your feedback.

One more bonus is extra features, like the ability to import your usersinto your…

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Your MantisHub Data at your fingertips

Your MantisHub Data at your fingertips

The beauty of hosting with MantisHub is that you will never need to worry about the retention, accessibility or integrity of the data stored in your MantisHub issue tracking system.

All the advantages of cloud hosting are at your fingertips. Like logging into your system from any place or any machine securely.  No need to worry about the security of your servers or disaster recovery. MantisHub…

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MantisHub are ready for GDPR. Are you?

MantisHub are ready for GDPR. Are you?

  MantisHub, like thousands of companies out there servicing EU citizens, have been preparing for the new EEA legislation around data privacy aka General Data Protection Regulation (GDPR).

Data privacy has not had this level of attention and stringency in decades. Now the EU has taken the lead and a huge step forward in making service providers accountable for the personal data that they collect…

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Keep your users in the know with MantisHub's Announcement Plugin

Keep your users in the know with MantisHub’s Announcement Plugin

Have you ever needed to let all your MantisHub users know about something? Perhaps a new process or procedure?  Remind your reporters to make sure they include that vital information when they create issues.  Running a customer survey?  New release? Flag it to the team to check out the Changelog. Let everyone know (or maybe just your project team ; ) ) about Friday drinks. I’m sure you can think…