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Why should I choose a Microsoft Gold Partner Organization?

Various reasons are there that supports the decision of going with a Microsoft Gold Competency firm for services related to business solutions.

1. Microsoft Dynamics 365 Partners with gold competency are always updated with the latest technology change.

2. Microsoft Gold Partners maintains high standards and work with high professionalism and dedication.

3. They get in direct touch with Microsoft Business Solutions in case they require any assistance.

4. They are professionals and have the capability to provide demos to their clients and users.

5.  A Microsoft Gold Partner firm makes sure that it’s customers get the best available services as per the required standards which ultimately results in customer satisfaction and also develops a bond between the company and the customers.

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Microsoft Dynamics 365 Deployment: Cloud or On-Premise

Online: Going online as a Microsoft Dynamics 365 deployment option is the most commonly adopted deployment for Microsoft Dynamics 365 in today’s world. In this deployment process, one can access data via the cloud. Going online also ensures the reduced cost of IT infrastructure and software licensing. This deployment model ensures that everyone in an organization gets the same experience with the software across all geographic locations and time zones.

Some other benefits attached to the online deployment of Microsoft Dynamics 365 are: (i) Regular backup of the database, (ii) Seamless system upgrades done by Microsoft

On-Premise Deployment:

On-premise deployment of Microsoft Dynamics 365 provides one with full control and responsibility of the organization data and systems. Advantages of having an on-premise deployment include the ability to generate custom SSRS reports and have other crucial customization capabilities. 

On-premise deployment allows one to spend more on the hardware requirement and also gives the power to manage the necessary regular updates.

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Reasons of why one should you use Microsoft Dynamics 365 as CRM!

1. Improved Efficiency

2. Customized Implementation

3. Enhanced Communication

4. Accurate Insights and Powerful Reporting

5.  Seamless Excel integration

6.  Scalable Database Architecture

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Microsoft Dynamics 365: Who’s it for?

What is Microsoft Dynamics 365 and how beneficial is it for business organizations? One might have this question in his mind. To read more about Microsoft Dynamics 365 visit:

https://leftpenguinfire.tumblr.com/post/622345943533109248/microsoft-dynamics-365-whos-it-for 

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Microsoft Dynamics 365: Who’s it For?

What is Microsoft Dynamics 365?

In today’s paced world, productivity is very vital to get success. Many of today’s business organizations are still using yesterday’s business tools and hence getting out of the competition as well as finding it hard to compete with others. 

In 2016, Microsoft Dynamics 365 came to the market with a mission to increase business agility by changing the business process completely. The main ideology of bringing Microsoft Dynamics 365 was to do away with the siloed and poorly integrated business apps that many business organizations were using. To bring up the scalability, productivity and increase efficiency, the aim of Microsoft Dynamics 365 was to unite all the disjointed apps into a single and powerful suite of business applications.

Hence, Microsoft Dynamics 365 is a suite of Business Applications from Microsoft that covers the traditional ERP and CRM functions. The key components of Dynamics 365 include - D365 Finance, Supply-Chain, Sales, Service, Field Service, PSA, Business Central, and some others.

Who’s it For?

Microsoft Dynamics 365 is an intelligent cloud-based business application that combines all of Microsoft’s popular and advanced technology. From Azure cloud services to Office 365. It is a combination of both CRM and ERP functionalities. Microsoft Dynamics 365 has brought ERP to the cloud and has the capability to increase the agility in the business operations. With advanced analytics, business intelligence and artificial intelligence tools, today business organizations can choose between the mode of deployment of Dynamics 365. 

In today’s world, business is changing. With capabilities like being able to provide flexibility, agility, scalability and transparency in business operations through the process of automation, Microsoft Dynamics 365 is suitable for any small-sized to mid-sized to large-scale business organizations.

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Microsoft Dynamics 365 Implementation for Project Service Automation (PSA)

Microsoft Dynamics 365 Project Service Automation is for businesses or organizations providing project-based services to their customers. It enables these organizations to deliver their customers with on-time and in-budget services, engagements with them through a complete solution for sales, planning, resources, delivery and billing. 

Some important features of Microsoft Dynamics 365 Implementation for Project Service Automation are:

1. Opportunity Management

2. Planning of the Project

3. Time and Expense Management

4. Team Management

5. Resource Management

6. Advanced Analytics

Implementation of Dynamics 365 PSA provides full support to the delivery management team and also bridges the gap between the delivery team and the sales team.

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Microsoft Dynamics 365 Cloud vs On-Premise Implementation

Microsoft Dynamics 365 ensures flexibility and comes with these deployment options: 

1. In-Cloud

2. On-Premise

3. Hybrid

Microsoft Dynamics 365 Deployment: In-Cloud

In-cloud deployment is the most popular choice of Microsoft Dynamics 365 users. Numerous capabilities are attached to in-cloud deployment for modern business models. Data security, flexibility and the ability to increase the number of users or to integrate more applications at any time are some of its advantages. In-cloud deployment is hosted on Azure which is a trusted Microsoft’s web service platform. 

Advantages of Microsoft Dynamics 365 In-Cloud Deployment:

1. Seamless Implementation

2. Complete data security

3. Integration with other cloud products

4. Regular Updates

5. Data backup

6. Fast implementation and scalability

Microsoft Dynamics 365 Deployment: On-Premise

Apart from all the advantages, one can get from in-cloud deployment, many companies now also still prefer to implement on-premise. On-premise Dynamics 365 is deployed on the private servers of the company ensuring full control and management of all the information being stored on the internal database of the company.

Advantages of Microsoft Dynamics 365 On-Premise Deployment:

1. Use of own infrastructure

2. Complete ownership of data

3. Can work without an internet connection

4. Reduced data storage cost

5. Full control over updates

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Microsoft Dynamics 365 Implementation for Customer Service

Microsoft Dynamics 365 implementation for Customer Service enables the company to manage and deal with all customer-related cases and queries efficiently, keeping the customers loyal and happy. It handles all the resources, contracts, contacts, case, and every other related information of the customer that is vital to the service agent.

Dynamics 365 Customer Service provides features & tools for organizations to manage the services they provide to customers. Customer issues can be tracked through cases and all interactions related to a case are recorded. 

One can create queries, and route cases to the right channel. Service-level SLA can be created and tracked, service schedules can be created, and performance & productivity can be managed.  

Features of Microsoft Dynamics 365 Customer Service:

1. Allows tracking customers issues through cases, which are created by service agents.

2. Enables to share customer information in the knowledge base and records all the interactions related to the case.

3. Helps to manage performance and productivity through smart insights, dashboards and reports.

4. Improves communication between the agents and the customers via multi-channel communication features.

5. Helps in maintaining transparency that leads to customer loyalty and customer’s happiness. 

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Microsoft Dynamics 365 Implementation for Marketing

Microsoft Dynamics 365 Marketing is a marketing automation application that enables one to not only manage the core marketing functions like email marketing, customer journeys, behaviour tracking, and lead scoring, etc but it also provides the ability to automate functions like event management, manage surveys, and more.

Microsoft Dynamics 365 for Marketing is a powerful tool which allows one to collect and analyze the insights of marketing operations and marketing communications so one can further refine the decision making and messaging processes. 

Microsoft Dynamics 365 implementation for marketing also enables the automation of all the marketing processes. It is a set of smart business applications suitable for all mid-sized organizations that are willing to invest both time and money into their company's marketing strategies. 

Important features of Microsoft Dynamics 365 implementation for marketing:

1.  Ability to run multichannel marketing campaigns

2. Automation of marekting operations

3. Lead Generation and Lead Management

4. Artificial Intelligence riched insights and analytics

5. Better workflow