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Inaipi’s all-in-one cloud communications solution empowers your employees with faster, always-on continuous collaboration and your business with flexible experiences that are built for the challenges of tomorrow and complement the work world of today.  

Simple, Smart, and Fast Inaipi CCaaS makes easy to connect everything. Deliver breeze experience to customers and employees at every stage of communication Built-in AI that adapts to customers’ needs and creates facile experiences by connecting everything to any channel.

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The UCX platform of Inaipi is built to easily and readily integrate with your favorite ERP or CRM such as Microsoft, Oracle, Salesforce, Zendesk, Zoho, Freshdesk or even WhatsApp. Plug, play and get work done.

If it is a complete greenfield operation and the customer is just starting out, our UCX offering will prove cost-efficient as compared to other individual deployments as all the applications are bundled under one package. The customer can start building their business from scratch on our UCX platform and have complete control of all communications. UCX is all about designing user journeys based on effortless experience across all digital touchpoints and interaction types. The communications experience is desired to be consistent and smooth despite constantly changing user preferences.

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We offer value-added applications, Software as a Service products that can be deployed independent of our three core offerings. These value-adds are built keeping in mind the changing demands of today’s customers. Services like chatbot, social media connector, zoho crm, customer survey, webrtc, push pull notification, whatsapp connector, call billing are the need of business in current trend.

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We offer value-added applications, Software as a Service products that can be deployed independent of our three core offerings. These value-adds are built keeping in mind the changing demands of today’s customers. Services like chatbot, social media connector, zoho crm, customer survey, webrtc, push pull notification, whatsapp connector, call billing are the need of business in current trend.

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Our CCaaS service provides an all-inclusive, cohesive, and open CCaaS architecture with security, scalability, and in-depth analytics across the customer journey, delivering an agile cloud experience. It offers a smooth route to the cloud with some of the best CX support tools. We embed Avaya Contact Center services with Microsoft Teams.

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In a business setup, collaboration is the “secret sauce” that encourages creativity, and collaboration tools and platforms pave the path for uninterrupted communication between everyone involved to promote productivity. When successfully pulled off, collaboration technology at work can work wonders. They help save time, build stronger team relationships, streamlines workflows, improves project management, and form the base for a better organization. Inaipi’s robust platform for team collaboration and immersive meetings leverages the power of AVAYA technology. Organizations can offer their workforce a platform to create a project space, check-in anytime, and converse from anywhere. Debate, brainstorm, align, update; get clarity, build excitement, and empathize with colleagues – all of this can happen virtually on our INSYNC CPaaS solution.

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UCX, is a unified single interface enabling agents to handle customer queries & tickets from different channels. Equipped with various services, the Inaipi UCX provides increased efficiency in the contact center process.

If it is a complete Greenfield operation and the customer is just starting out, our UCX offering will prove cost-efficient as compared to other individual deployments as all the applications are bundled under one package. The customer can start building their business from scratch on our UCX platform and have complete control of all communications. UCX is all about designing user journeys based on effortless experience across all digital touch points and interaction types. The communications experience is desired to be consistent and smooth despite constantly changing user preferences.

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With customized offerings for INSYNC (Communication Platform as a Service – CPaaS), INCARE (Contact Center as a Service – CCaaS), and INFUSE (Unified Customer Experience – UCX), we help you build the perfect CX strategy.

INSYNC, INCARE, and INFUSE intend to eliminate bulky systems and physical infrastructure, save operational costs, boost contact center’s productivity and enable timely system upgrades.

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Inaipi is a future-driven organization

With the capability to customize and scale communication solutions as required. With an unwavering belief on the power of cloud, the company works towards converting ideas into reality by enabling critical services on cloud.

By foreseeing the growing requirements of complex services, INAIPI builds future-ready solutions and offers its partners a competitive edge in the market. Become our partner and access the talent pool of technology enthusiasts and solution architects.

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Inaipi leverages Azure and Google Cloud to help customers start their journey on a secure foundation. They are built with tailor-made hardware. Security controls are integrated into the hardware and firmware components to help customers protect their workloads quickly. It has unique cyber security intelligence to offer additional safety at scale against threats such as DDoS.

Inaipi offers customized security operations service based on customers’ business needs. The scope of this service is to detect, analyze, and address cyber security incidents. If required, we can monitor and analyze an organization’s security posture continuingly.

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We operate in a 100% multi-instance environment. If you opt for a multi-tenant cloud delivery service, it is cheaper as you share computing power and resources with another instance. However, it can also lead to data leakage. Cloud service delivery in a multi-instance environment offers simple and accelerated customizations as the changes are localized to the instance. The data is secure, accessible to you at all times and easily movable from one cloud server to the other, or even on-premise if you like. As the infrastructure is non-shareable, the power of digital communication multiplies.

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We aim to help businesses grow in leaps and bounds with the support of technology. Our simple yet effective offerings cater to the needs of today’s businesses and work towards preparing enterprises for the tech-led future.