Statistics
We looked inside some of the posts by iamhaileywilliaaams-blog and here's what we found interesting.
Average Info
Notes Per Post
0
Likes Per Post
0
Reblog Per Post
0
Reply Per Post
0
Time Between Posts
2 days
Number of Posts By Type
Text
4
Photo
12
Video
1
Last Seen Tumblr Blogs
Fun Fact
Tumblr has a low social media market share in South America.
Text
NARRATIVE REPORT
BIOGRAPHICAL DATA
The intern named Lallaine Amigo. She is 17 years old and lives at Barangay Mabuhay, Carmona, Cavite. She has three siblings and she was the third child among them. Her religion is Roman Catholic.
Ms. Amigo is a Grade 12 student of Tourism Operation at STI College Carmona in fyear 2017-2019. She is graduated in Carmona National High School and studied for there for almost 4 years and after that she transfer to STI College Carmona.
She is a good student who follow all of the task that is given to her. She also join some extra curricular activities when she was in Elementary. And the intern also joined YFC to serve to our Almighty God when she was in High school, and that is the most unforgettable experiences that she had.
ACKNOWLEDGEMENT
First and foremost, I would like to thank God Almighty for giving me the strength, knowledge, ability and opportunity to undertake this On-The-Job Training and to persevere and complete it satisfactorily. Without his blessings, this achievement would not have been possible.
I want to give thanks to the people who helped me in my On-The-Job Training and with all gratefulness, the piece of work is dedicated to the following persons:
A special thanks to Ms. Gladys Ramos, the supervisor, the lessons I learned from you help me a lot in performing my job efficiently and for giving excellent experiences throughout the duration of training.
To Ms. Agnes Gorecho, the adviser, I’ve learned a lot from her on how to perform standard ways, how to be responsible OJT student trainee, and for the assurance of the document needed for the internship.
To my companions during my practicum training, Alysaa Marie and Roxanne. I enjoyed your company. Thank you for being with me through thick and thin.
To my family, my ever-supportive parents, Ms. Teresa and Mr. Carlito, thank you for your financial support, trust, love and care for me.
Lallaine Amigo
Author
INTRODUCTION
Internship or on the job training is one way by which we students are given an opportunity to apply the theories and computations that we have learned from school. It also helps us to obtain applicable knowledge and skills by performing in actual work setting. Colleges and universities require their students to undergo such training within a specific number of hours as part of the curriculum. For students, an OJT or internship program provides opportunities to go through the actual methodologies of a specific job using the real tools, equipment, and documents. In effect, the work place becomes a development venue for us student trainee to learn more about our chosen field and practice what we have learn from academy.
Trainees can bring fresh ideas into the organization. Given the opportunity to converse our minds freely and without fear, we may be able to contribute significantly in brainstorming sessions or research and eventually help improve the organizations productivity. While training the interns, employers are in fact also teach their employees to guide the trainees by stretching their patience, develop teaching skills and make them more sensitive to the needs and mind set of the younger generation. The course of supervision also teaches them how to share what they know and be receptive to questions. Hence, the internship also becomes an avenue in training for future managers of the company.
Significance of the On-the-Job Training
On-the-Job Training is a process of teaching the students wherein they are trained or prepared to a certain job or career. It is useful and simple to learn the jobs that can be learned by watching and doing. Under it, the trainer need not explain and analyze the job detail, as trainees can learn it by observing and doing it in the actual work station. The trainees are assigned in different department or areas of private companies or in the government wherein they are assigned or perform their work to prepare and exposed themselves to a chosen career.
Objectives of On-the-Job Training
The main objective of ‘on-the-job training’ is to acquaint the students formally to a real-life work place environment. This will help to explore the relationship between the knowledge & skills acquired in college with those required in the working situations. This enables students to understand and respond better to the market demand.
Time and Place of the On-the-Job Training
Name of the Company: TDLC travel and tours
Address: 2F RC Victoria Building Manabat St. San Antonio Binan Laguna
Schedule: Wednesday (8:00 am to 4:00 pm)
Hours Required: (120 hours)
THE LINKAGE INSTITUTION
Company Profile/ Background
TDLC Travel and Tours is a full-service travel agency offering the best travel deals from Philippine and Asian Destinations. Established in 2015, TDLC TRAVEL AND TOURS is a family business in Binan Laguna, “Love for travel” was the reason behind the venture of the business, started as a vision the family decided to put up a travel agency that will provide affordable packages so that everyone can experience the joy of traveling.
After a year of operation TDLC became an official Partner of Cebu Pacific as well as Sky jet Airlines and Jetstar Airways, for the time being we have already support and brought guest to our industry partners, and continuously seeking and developing packages, tours and extending our Expertise to provide quality service to our client and would like to continue doing so in the future.
Mission Statement
Our mission is to provide high quality travel services to our clients through our experience, efficiency, and values drawn from our Christian tradition. Through creativity, efficiency, and Christian values we will enable our clients to travel with confidence.
Vision Statement
We aim to maintain our vision of high-class travel services at reasonable prices through consistent leadership, controlled growth and excellent commitment.
Company Core Values
The Core Values We Live By. Knowledge. Honesty. Passion. Valuing Relationship. Experience. Excellence Service.
Management Organizational Structure, Functions, Responsibilities
TDLC travel and tours is headed by Ms, Gladys Ramos the owner and the supervisor of the company; Ms. Alyssa Marie Tawat the reservation officer and responsible for all the transactions and operations of the company with the help of family Ramos who also the officers for the travel agency.
THE TRAINING AREA
TDLC Travel and Tours was composed of 1 namely: TDLC travel and tours. Accordingly, the trainee was assigned to explore in the TDLC travel and tours in San Antonio, Binan Laguna.
Department Function – Travel Agency
A TDLC Travel and Tours is a travel agent that fully manages the business travel requirements delegated by an individual, company or organization to fundamentally save clients both time and money. A TDLC is also commonly known as a business travel agency or corporate travel provider.
Management Structure
TDLC travel and tours shall be managed primarily by working owners/partners. The company will engage more of a functional organization structure whereby people shall be focusing on their prime area of expertise. However, in engaging this organization structure we intend to ensure that there is open communication between all personnel at all levels. With such a group we believe it will be simple to communicate with and support one another. As the company grows there will be more structure to the utilizing, with new employees being assigned a supervisor or subordinate. When the company is at its full staff potential, it will operate as any closely held utilizing, but maintain the personal interest in each employee's personal and family welfare and their contributions to the business.
Facilities. The intern was introduced to the different equipment and facilities of the TDLC travel and tours.
Office. The TDLC Travel and tours is an up and down building type. The position of the tables of each employee is on the corner which is located at both sides of the office. The TDLC travel and tours is located at the second floor of the building.
Standard Operating Procedures (SOP’s)
A. Company Culture
TDLC TRAVEL & TOURS has been serving its countless satisfied customers since 2015. A full-service travel agency that company has grown to what it is today, a major travel service provider that is counted among the ranks of the most reputable travel agencies in the Philippines. An IATA travel agency that is accredited by the Philippine Department of Tourism and an active member of the Philippine Travel Agencies Association (PTTA), TDLC Travel & Tours has a computerized Travel center at its offices in Manila and is linked with three (3) major global distribution systems (GDS) namely Galileo, Amadeus, and Abacus. Satisfied major corporate accounts and leisure travelers have entrusted their outbound and inbound Travel arrangements with the Company including arrangements for international and local conferences, incentive travel and pure leisure travel for groups and individuals.
Performance with Purpose. Generally, the role of travel agency manager offers a lot of scope for variety and progression. In larger companies, this may mean moving up the management ladder to area manager roles or to another specific area of the business such as PR, human resources or marketing. Typically, as a new entrant, you'll need to gain two to three years' experience as a sales consultant before being able to apply for a team leader position, and a further two to three years' experience before applying for branch management roles. You may need to relocate to gain promotion if working for a larger company or move between companies if you're working for a smaller independent company. By specializing in a few chosen destinations, opportunities may arise to relocate or spend time working abroad where you could forge links with travel partners overseas. Alternatively, you may move into education tourism.
Collaboration. Teamwork is the joint action of people working toward the same end goal. When people talk about teamwork, they mean more than just completing a task, however: they mean the work that comes from people working together effectively. The strength of a team comes from supporting each other, communicating well, and doing your share. Other characteristics that define a team include similar skills, autonomy, defined roles, defined leadership, and the resources to meet the joint goal. For example, imagine a group of people all pulling a rope. Not only do they share a goal, but they are using the same or similar skills. You perform team building exercises when your team needs to work on improving their role definitions or their communication skills. A team includes a designated authority figure who resolves their differences and makes decisions. Regardless of enmity between members, with a good leader, a team can accomplish their goals. A collaborative team is a slightly different version of a traditional team because its members have differing skill sets. Although the members have varying areas of expertise, they still share similar goals, resources, and leaders
THE TRAINING EXPERIENCE
Tasks Performed
The intern performed several chores. All of the performance that the intern does was needed to be responsible, competitive and prepared for to enter the real world of the environment or society.
These activities were broad, but not limited to the following:
· Answering phone calls
· Answering messages on social media
· Computing tour packages
· Printing, scanning and photocopying
Answering phone calls from internal management
1. Filling up the documents and report to you supervisor.
2. Ask other clients for feedbacks.
3. Checking the feedbacks and follow up messages of the clients.
Answering messages on social media
The intern answering messages from facebook or emails and jut down their information about what they are going to book a place,
Computing tour packages
The intern was computing some tour packages and send the rates to the clients online and waiting for their responds.
Printing, scanning and photocopying
The intern was able to print some flyers and after that they are giving it to the companies.
Strengths of the training area
The intern strategy is to grow the business by nurturing clients, differentiating the service from our competitors, particularly through service and staff behavior. All criteria from customer satisfaction, service provision, price competitiveness to staff attitudes are to be looked at thoroughly in the initial stages as areas for improvement. Alliances and collaboration with hotels, lodges and travel agencies are to be adopted as strategies for market penetration. Training will be conducted on a regular basis to ensure that our staff is fully meeting customer expectations.
Weaknesses of the training area
The interns training area is not too big sometimes the clients don’t have any seats because there are plenty of clients and some of the clients are irritated. Being too small is a weakness – there are some opportunities that cannot be taken on by a one or two person office. Being too large can be a weakness if the size of your travel agency results in slow decision making or too-rigid policies. Too few personnel, a poor location, outdated collateral can all be considered weaknesses. A lack of experience is a weakness, as is a lack of capital.
OVER-ALL REFLECTION AND SELF-APPRAISAL
Building confidence and self esteem
Since the intern has lack of confidence and self esteem because of the struggles but she does not let these struggles hinder her way trough let her dreams.
Suggestion for the program
On-the-job training, also known as OJT, is a hands-on method of teaching the skills, knowledge, and competencies needed for employees to perform a specific job within the workplace. Employees learn in the environment where they will need to practice the knowledge and skills obtained during training.
Suggestion for Institutional Advancement
Institutional Advancement’s work helps steward the interest, time and financial resources needed to provide excellence and access to Austin College students.
Challenges met by intern
There’s a lot of challenges that the intern face just like there’s not enough work assigned to you. You’re bored, underutilized, strumming your fingers at your desk, and tempted to peruse Facebook but the intern does not neglect his job.
0 notes
Photo
Hi guuuys! Today is my last day in work immersion, I am so happy that I already completed 120 hours even though its a little bit sad but I am so thankful that I have a lot of memories and knowledge and I will pursue it until my last breath. I am so happy because I met them specially our supervisor and the office mates because they are always there to help us to enhance our skills and to boost our confidence. That’s all for today’s blog. Goodbye and thank you bloggers. Until we blog again. Thnak you!
0 notes
Photo
Hello everyone! It’s my 13th and 14th day of OJT. And its salescall day, today we are giving flyers to the comapanies. We are encouraging them to book in our travel agency. The flyers has the informations such as emails of the company the contact number and the location where is it located. The flyers includes the travel tips when you are going to visit other country. Its so happy because we give more than 300 flyers in San Pedro, Laguna. And thats all for tpday. Thank you!
0 notes
Photo
Hola! Today its my 12th day in work immersion, now I’m stamping the coloring paper and its all about the information about the agency. And after we stamp all of this we will give it to the customers. And they can call our agency for there bookings. There are variety of informations that customers will get some details to the TDLC travel and tours. I stamped for almost 150 papers its a little bit hard but I enjoyed it. Thank you!
0 notes
Photo
Hola! Its me again. Today its my 11th day in work immersion. They teach us how to book tickets and how to choose seats in Air Asia Airline. There are three seats in every the business class, economy class and the standard class. And they also teach us how to compute every ticket prices. I have a lots of learning for today. That’s all for today. Thank you!
0 notes
Photo
Good day, bloggers! Today its my 10th day in work immersion. Our manager ask some help to us, she told us that to cut these papers in to two. Because she has so many transactions and she’s busy for bookings of the clients. These papers is more than 300 pieces. Its so tiring but its challenging at the same time because while doing this we are talking to each other. These papers will use for our flyers and for the next salescall we will give this to different companies, but first we will put some details or informations of the companies. That’s all for today. Thank you!
0 notes
Photo
Hello bloggeeeers! Its my 9th day in work immersion we are listing down the codes of every US dollars, because our manager will send it to the bank accounts. This money are the payment for there tour outside the country. We need to arrange the money from the given codes. We are not able to do it wrong, we need to double check because if we have a mistake our supervisor will pay double of this. I noticed that the codes of every money was starts at the letter A to P. So I made it very clear and good. Thats all for today. Thank you!
0 notes
Photo
Hello everyone! Its my 8th day of work immersion. Today we are looking for the promos of every places with there online flyers. And we are looking for the dates of every places and there expiry date.And we are listing down all of the informations of the flyers. Thats all for today again. Thank you!
0 notes
Photo
Hello agaaaain bloggers! Its my 7th day in work immersion. And today i have a lot of tasks for today. Today I am doing data base, it is all about the the informations of every company. We are getting the emails of every companies that we search on the internet of different companies with their emails and put it on our data base, we collect all of the emails and after we do all of these we will send the online flyers or the promos of our travel agency to them. So, they can able to see our promos. And if they wants to book online they will just send on email or walk in bookings. And that’s all for today. Thank you!
0 notes
Photo
Hello everyoneee! Its me again Lallaine Amigo. And its 5th and 6th day in our work immersion. Today, its our double time because salescall is hard but sometimes its good. Salescall is just about giving flyers to different kinds of companies. We are giving flyers for more than 400 pieces. We gave them flyers because we want to spread our promo and the price of every tickets. Sometimes, its hard to give flyers because some of people are not accepting our flyers but we are happy at the end because we are all done giving the flyers for every comapanies and to different kinds of people around the city. And this is the end of our work immersion for today. Thank you!
0 notes
Video
tumblr
Wazzup! Hello its me again. Its my 4th day. Today we are making schedule flights for the clients. It is all about the clients who books walk in and via online and we are listing down the dates of when will they go for an appointment to talk to our manager and to choose there tour all over the country. I am so happy that our manager assigned this task to me because its thrilling and at the same time its easy and also I have new learnings again. Thats all for today. Thank you!
0 notes
Photo
Hola! Its my 3rd day, and its printing day! On this day I’m printing more than 400 pieces of flyers. In our flyers it has the travel tips and do’s and dont’s when you are travelling. In our flyers it includes the information about the travel agency. After I finish printing all of these flyers we will send it to other companies. The flyers has the contact number, emails and our social media accounts wherein they can find our company and they can easily book online if they’re busy. Its so tiring day but even if its tiring day i have a lot of learnings that I got today. Our supervisor gave some tips and advices to us when we are doing our tasks at the office. I am so happy because they guide and teach us about the information of the travel agency. So there you have it bloggers, I hope I have more time to tell you the happenings in our company. Thats all for today! Thank you.
0 notes
Photo
This is our second day of immersion, now we are receiving messages to clients who want to book online. I think its also a good idea to book online because some of people are busy and they can’t go to travel agency personally. On this day, there’s a lot of clients who wants to book on a travel agency, because its very close to christmas and they want to spent there christmas vacation at the other countries with there families. We are so happy because theres a lot of customers who wants to buy ticket. Even if its tiring day, still we are so blessed because we have learned a lot about bookings online. Some of our valued customers wants to go to Hongkong, South Korea and many more. Our clients are happy because we have a lots of promo until the end of december. And this is the end of our happy day today. Until next blog again!
0 notes
Photo
This is my first day of work immersion and our manager orient us about the rules and regulations of the company. After the orientation they teach about the process for booking and how to total the tour package. And also they said the price of every ticket depends on the place. First, our manager gave a task by getting the messages on the facebook page of travel agency, the messages contains the people who asking about the price of every tour packages and also about the people who wants to book online. I realized that working in this kind of job is need to become more serious because if they got getting a mistake even a small thing the information will become wrong. Beside on the learnings that i got, our faith to the Almighty God became more stong because before we start our work immersion all of the people on the office are praying sincerely. And also I am so happy because the some employee on the agency are kind and they teach us and give some advice to us to finish the our work immersion very well.
0 notes
Text
THE LINKAGE INSTITUTION
Company Profile/ Background
TDLC Travel and Tours is a Full Service travel agency offering the best travel deals from Philippine and Asian Destinations. Established in 2015, TDLC TRAVEL AND TOURS is a family business in Binan Laguna, “Love for travel” was the reason behind the venture of the business, started as a vision the family decided to put up a travel agency that will provide affordable packages so that everyone can experience the joy of traveling.
After a year of operation TDLC became an official Partner of Cebu Pacific as well as Skyjet Airlines and Jetstar Airways, for the time being we have already support and brought guest to our industry partners, and continuously seeking and developing packages, tours and extending our Expertise to provide quality service to our client and would like to continue doing so in the future.
Mission Statement
Our mission is to provide high quality travel services to our clients through our experience, efficiency, and values drawn from our Christian tradition. Through creativity, efficiency, and Christian values we will enable our clients to travel with confidence.
Vision Statement
We aim to maintain our vision of high class travel services at reasonable prices through consistent leadership, controlled growth and excellent commitment.
Company Core Values
The Core Values We Live By. Knowledge. Honesty. Passion. Valuing Relationship. Experience. Excellence Service.
Management Organizational Structure, Functions, Responsibilities
TDLC travel and tours is headed by Ms, Gladys Ramos the owner and the supervisor of the company; Ms. Alyssa Marie Tawat the reservation officer and responsible for all the transactions and operations of the company with the help of family Ramos who also the officers for the travel agency.
0 notes
Text
INTRODUCTION
Internship or on the job training is one way by which we students are given an opportunity to apply the theories and computations that we have learned from school. It also helps us to obtain applicable knowledge and skills by performing in actual work setting. Colleges and universities require their students to undergo such training within a specific number of hours as part of the curriculum For us students, an OJT or internship program provides opportunities to go through the actual methodologies of a specific job using the real tools, equipments, and documents. In effect, the work place becomes a development venue for us student trainee to learn more about our chosen field and practice what we have learn from academy.
We trainees can bring fresh ideas into the organization. Given the opportunity to converse our minds freely and without fear, we may be able to contribute significantly in brainstorming sessions or research and eventually help improve the organizations productivity. While training the interns, employers are in fact also teach their employees to guide the trainees by stretching their patience, develop teaching skills and make them more sensitive to the needs and mind set of the younger generation. The course of supervision also teaches them how to share what they know and be receptive to questions. Hence, the internship also becomes an avenue in training for future managers of the company.
Significance of the On-the-Job Training
On-the-Job Training is a process of teaching the students wherein they are trained or prepared to a certain job or career. It is useful and simple to learn the jobs that can be learned by watching and doing. Under it, the trainer need not explain and analyze the job detail, as trainees can learn it by observing and doing it in the actual work station. The trainees are assigned in different department or areas of private companies or in the government wherein they are assigned or perform their work to prepare and exposed themselves to a chosen career.
Objectives of On-the-Job Training
The main objective of ‘on-the-job training’ is to acquaint the students formally to a real life work place environment. This will help to explore the relationship between the knowledge & skills acquired in college with those required in the working situations. This enables students to understand and respond better to the market demand.
Time and Place of the On-the-Job Training
Name of the Company: TDLC travel and tours
Address: 2F RC Victoria Building Manabat St. San Antonio Binan Laguna
Schedule: Wednesday (8:00 am to 4:00 pm)
Hours Required: (120 hours)
0 notes
Text
ACKNOWLEDGEMENT
First and foremost, I would like to thank God Almighty for giving me the strength, knowledge, ability and opportunity to undertake this On-The-Job Training and to persevere and complete it satisfactorily. Without his blessings, this achievement would not have been possible.
I want to give an overwhelming thanks to all the people who helped me in my On-The-Job Training and with all gratefulness, the piece of work is dedicated to the following persons:
A special thanks to Ms. Gladys Ramos, the supervisor, the lessons I learned from you helping me a lot in performing my job efficiently and for giving excellent experiences on throughout the duration of training.
To Ms. Agnes Gorecho, the adviser, I’ve learned a lot from her on how to perform standard ways, how to be responsible OJT student trainee, and for the assurance of the document needed for the internship.
To my companions during my practicum training, Alysaa Marie and Roxanne. I enjoyed your company. Thank you for being with me through thick and thin.
To my family, my ever supporting parents, Ms. Teresa and Mr. Carlito, thank you for your financial support, trust, love and care for me.
Lallaine Amigo
Author
0 notes