cerberdefanto

[cerberdefanto]

PLEASE BE AWARE OF BANKONBET.COM!

Our interactions with Bankonbet affiliates and how they are stalling our affiliate commission of around €18,000.

We are a iGaming affiliate network and we started our cooperation with Bankonbet.com/Bankonbetaffiliates.com on the 26.7.2022. We got referred to speak with them through a master affiliate who had met them at a conference. A skype group was quickly made and we had the honor to get both the CEO and CFO of Bankonbet in our group chat. Mario, CEO & Daniel, CFO, were really friendly at the start and helped us quickly to get our accounts setup for the promotion. The goal was to bring up 500 ftds in a few months timeframe.

2nd of August CFO wrote: we doing a good job,also big thanks to all of you! 4th of August CFO wrote:hey hey, i will do calculations of all accounts,but 003, i mean its 100% clear that some players are fraud...we will need to discuss a solution,after we have exact numbers.

When we started the promotion they had listed an Estonian license logo on Bankonbet.com, but a few days after we noticed it disappeared from their site, we asked them about it and the answer came.

8th of August CEO wrote:As far as I know we don’t have this license. This made our alarm bells ring.

17th of August we wrote: How about the first payment - so we know everything is working like it should?

CFO wrote: We are sorting everything at time, but i cant tell you a time frame. 23rd of August CFO: We need to verify all of the affiliates. So can you please sent us id + proof of address from each account. Thanks Sent it please to my email d.hermann@bankonbetaffiliates.com CFO: Our sec.dep asked for this.

We sent the needed documents quickly and also went through the account they claimed to be "fraud" We told them we can leave the CPA commission unpaid from that promoter - we know our traffic is not fraud, so we told them they could remove the accounts they thought were fraudulent just so we could receive the money we’re owed. We confronted them regarding the payment many times.

13th of September CFO wrote: There is nothing i can do, to speed this up,as final decission has the security department You don't need to contact me every day, i will mail you asap i have some infos for you

After this we contacted B2B lead at Soft2Bet. Soft2bet is Bankonbet’s platform provider. We had a phone call with the manager, he understood the issue and promised to push Bankonbet to send the payments. He also claimed that there is no KYC neededfor Bankonbet affiliates, and they do not have a Risk department. So we have proof that anything the CFO Daniel told us in chat is not true.

Has anyone else had issues with Bankonbet? Please let us know and tell us your story.

Bankonbet company is based in Macedonia, here is their address. Alians Konsulting DOOEL Ul. Karl Hron Br 14 Skopje 1000, Gazi Baba