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Contact Center Analytics Market Comprehensive Research Study, Leading Players, Regional Analysis, and Global Industry Forecast

According to Market Research Future (MRFR), the global contact center analytics market size is expected to reach USD 1.52 billion at a CAGR of 16% from 2017 to 2023 (forecast period). The report discusses the present situation and the growth opportunities of the global contact center analytics market. The study offers insights into COVID-19, considering shifts in customer behavior and demand, buying trends, complexities of emerging market forces, and significant government interventions. The latest report offers information, projections, and forecast, taking into account the effect of COVID-19 on the market.

Contact center analytics are often used to measure customer service representatives’ performance, both individually and as a whole. Analytics is used better to understand the overall approach of customer experience management. In general, call centers are used to analyze interactions and define gaps so that adequate corrections can be made. The call center analytics helps organizations solve everyday obstacles.

Market Dynamics

Factors promoting the growth of the market for contact center analytics are growing demand for better customer experience management solutions, allowing businesses to gain valuable insights to enhance customer experience and the expansion of cloud computing. In addition, factors such as increasing demand for various analytical solutions and rising compliance requirements are anticipated to propel the growth of the market for contact center analytics over the 2017-2023 forecast period.

In turn, in the next few years, contact centers will enhance the multi-channel and cross-channel customer experience. Customers use a variety of methods, such as email, voice chat, and webchat.

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Market Segmentation

The global market for contact center analytics has been segmented into component, deployment, organization size, application, and end-users.

Based on components, the global market for contact center analytics has been segmented into software and solutions.

Based on deployment, the global market for contact center analytics has been segmented into on-premises and on-demand.

Based on organization size, the global market for contact center analytics has been segmented into small, medium, and large

Based on application, the global market for contact center analytics has been segmented into workforce optimization, risk management, customer experience management, real-time monitoring, and others.

Based on end-users, the global market for contact center analytics has been segmented into BFSI, government, retail, healthcare, manufacturing, IT & telecommunications, hospitality, defense, energy, and others.

Regional Analysis

Region-wise, the global market for contact center analytics has been segmented intoNorth America, Europe, Asia Pacific, and the rest of the world.

North America captured the largest market share in the global market for contact center analytics due to increased acceptance of innovative technology solutions, regional growth in customer experience management and growing consumer expectations, a hub for large-scale operations and customer contact centers and increasing adoption of cloud-based analytics solutions across various industries.

The Asia Pacific is projected to rise at a rapid pace over the 2017-2023 forecast period.

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Industrial Services Market Size, Share, Trends, Business Strategies, Revenue, Leading Players, Opportunities and Forecast

Industrial services are an array of services for manufacturers or producers of goods provided by partners and third-party companies. The global industrial services market report by Market Research Future (MRFR) has a comprehensive and in-depth study of the market and its dynamics in a detailed manner. The prospects and challenges are outlined by economic, political, and technological policies and the outbreak of the COVID-19 pandemic.

Market Scope

The global industrial services market is expected to grow to USD 35.71 billion by 2023 at 5.9% CAGR between 2017 and 2023 (forecast period). This is driven by the ability of original equipment manufacturers (OEMs) for doubling their capacity by integrating industrial services as well as improving their bottom line margins. Huge niche for maintenance as a service, operational efficiency, service contracts, agreements, and partnerships can bolster the market demand among major large and mid-size companies.

Huge demand for predictive services and rise in complexity of equipment can induce market demand. Emphasis on customer satisfaction levels, equipment uptime, and emergence of new technologies such as internet of things (IoT), analytics, and artificial intelligence can lower diagnostic issues of equipment and favor the global industrial services market growth. The demand for safety systems due to strict government laws for lowering industry casualties and allocating compensation to workers can bolster the market demand till 2023.

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Segmentation

The global industrial services market has been segmented on the basis of type, application, and end-users.

By type, it is segmented into engineering and consulting, resource planning, maintenance strategy and planning, service strategies, and others. The maintenance strategy and planning segment is predicted to drive the global industrial services market due to industrial services accountable in lowering maintenance times and enhancing operational efficiencies.

By application, it is segmented into safety systems, distributed control system, programmable logic controller, human machine interface, manufacturing execution system, and others.

By end-users, it is segmented into oil & gas, food & beverages, metals & mining, IT and telecom, transportation, and others. The oil & gas segment is projected to be the biggest end user of the global industrial services industry owing to safeguards used in keeping operational assets in check.

Regional Analysis

The regional analysis of the global industrial services market is being studied for regions of Asia Pacific (APAC), North America, Europe, and Rest-of-the-World (RoW). Europe is dominating the global industrial services market and accounted for a largest market share due to wide spectrum of services offered in the region. Another attributing factor is the presence of key vendors such as Siemens AG, ABB, and others in the market. Adoption of industrial internet of things (IIoT) as well as the need for constant monitoring of processes in assembly line and production chain can bode well for the market.

The North America industrial services market is expected to fetch huge revenues due to change in business approaches, shift in operational efficiency and growth strategies, and an abundance of industries. The evolution of technology, the expansion of various sectors such as automotive, oil & gas, aerospace, renewable energy, telecom, and medicines coupled with development of custom products can drive the market growth.

Competitive Outlook

General Electric, ATS Automation, Schneider Electric, INTECH Process Automation, Siemens AG, Emerson Electric, Honeywell International Inc., SKF AB, Wood Group Mustang, ABB, and others are reliable names in the global industrial services market.

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SMS Firewall Market Key Players, Share, Future Perspective, Emerging Technologies And Analysis By Forecast

Overview:

The global SMS firewall market is touted to reach USD 3.31 Bn mark by 2023, at a staggering growth rate of CAGR 10.5% from 2017 to 2023, Market Research Future (MRFR) reports. The SMS firewall works with various mobile network operators and SMS aggregators to ensure a hassle-free service. Preventing illegal SMS traffic and stopping probable data leakage are some of the key SMS firewall functions. Purchase of smartphones is touted to be the biggest driver of the market.

Drivers and Restraints:

With various media & entertainment sectors, government, BFSI, and others SMS as a medium to disseminate information, installation of SMS firewall has become of prime importance. The rise in application to person (A2P) SMS, stringent government measures, and growing concern regarding safety and security have opened up avenues for the global SMS firewall market. Other advantages, such as enhanced customer experience, high adaptability, reduced operational cost, fast implementation can also impact the global market growth in a significant way.

However, lack of technical expertise in programming SMS firewalls and anomaly in functionality can deter the predicted global market growth rate.

Industry Trend:

The rise in disposable incomes of consumers has also triggered a shift in consumer behavior. People have now started using more advanced handheld devices and getting dependent on their smartphones for various applications, such as business productivity and financial transactions. Hence, service providers are coming up with new technologies to give clients a safer experience. For instance, Cloudmark has introduced The Cloudmark Safe Messaging Cloud (SMC) where a blend of data analytics, automated threat monitoring and a team of experts provides real-time solutions with extreme accuracy.

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Segmentation:

The global SMS firewall market has been segmented by SMS type, service, organization, and end-user.

By type, the segments are, application to person (A2P), person to application (P2A), and others. The A2P segment is touted to grow the maximum during the forecast period (2016-2023). Almost all the industry verticals are now relying on A2P such as banking, finance, travel, and healthcare. These type of SMS are spam free and expected to take the global market demand to new levels.

Service-wise segmentation includes SMS, A2P SMS, SMS fraud, unstructured supplementary service data (USSD), send routing info, signaling errors, and others. USSD is quite similar to that of SMS service, but it comes with a specific time frame within which the transaction can only take place. A2P SMS have various implementations, such as alerts, one-time passwords (OTP) verifications, and promotional messages.

Organization-based segmentation is comprised of small and medium scale enterprises (SME) and large-scale enterprises. Various SMEs are adopting cloud-based SMS solutions owing to its cost-effective nature and flexible structure. This can boost the market further during the forecast period.

By end-user, the market is segmented into media & entertainment, BFSI, retail & wholesale, telecom & IT, manufacturing, healthcare, government, industrial, education, and others. The telecom & IT sector holds a significant market share owing to their extensive usage of cloud-based SMS firewalls. Industrial sectors are also showing rapid growth and expected to register a considerable CAGR over the forecast period.

Regional Analysis:

Region-wise segmentation includes North America, Europe, Asia Pacific (APAC) and Rest-of-the-World (RoW).

The U.S. leads the North America SMS firewall market as various aggregators and MNOs have already started implementing SMS firewalls on a large-scale. Hence, the market during the forecast period is expected to receive a boost from this region. The sale can further aggravate with the implementation of non-stringent laws by Federal Communications Commission (FCC).

APAC is expected to register the maximum CAGR during the forecast period. Various mobile operators are implementing SMS firewalls to protect any malpractices. Due to an astounding mobile subscriber base, the network providers are all trying to serve their customers better by providing maximum security. Hence, a healthy market competition is expected to develop with fewer chances of price wars.

RoW has also started implementing various SMS firewalls after recent cyber-attacks.  As per the reports published by FireEye Dynamic Threat Intelligence (DTI), the regions of UAE, Saudi Arabia, and Qatar have been riddled with cyber-threats and spoofs in recent times and have been forced to implement latest SMS firewall technologies.  

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Smart Ticketing Market Trends, Size, Segments, Emerging Technologies and Industry Growth by Forecast

The global smart ticketing market is expected to exhibit a strong 8% CAGR over the forecast period from 2017 to 2023, according to the latest research report from Market Research Future (MRFR). The global smart ticketing market is expected to grow to a valuation of USD 11 billion by 2023, according to the report. The report presents a detailed overview of the global smart ticketing market, detailing the major drivers and restraints affecting the global smart ticketing market. Major factors and trends likely to cause major shifts in the global smart ticketing market are profiled in detail in the report. The key players operating in the global smart ticketing market are also profiled in detail in the report. The report also examines the impact of the COVID-19 pandemic on the global smart ticketing market. The global smart ticketing market is expected to reach a valuation of USD 11 billion by 2023.

Smart ticketing is a key service for use in public transportation. Smart ticketing enables consumers to acquire tickets conveniently and securely, allowing smooth movement in public transportation systems. The growing popularity of public transportation systems is likely to be a major driver for the global smart ticketing market over the forecast period. Due to the growing awareness about vehicular emissions, many consumers are preferring public transportation, which cause less damage to the environment, as the per-passenger emissions are reduced due to the high volume of passengers using public transportation systems. The increasing introduction of cheap pricing on public transportation systems is also likely to be a major driver for the global smart ticketing market. Due to the cheap prices of public transportation in comparison to the costs of owning and managing a personal vehicles, many poorer demographics of citizens in developing as well as developed countries prefer using public transportation. In the long term, public transportation often presents a more affordable option in comparison to owning a personal vehicle. This is likely to be a major driver for the global smart ticketing market.

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The increasing development of smart ticketing systems and cashless ticketing systems is also likely to be a major driver for the global smart ticketing market. Many tech giants have made strong strides in the field of cashless and smart ticketing systems due to the potential for widespread and large-scale application. Many developed countries employ smart ticketing systems in order to make the ticketing procedure more convenient for the consumer. The popularity of smart ticketing systems is also growing in developing countries due to the growing popularity of NFC-enabled smartphones. This is also likely to be a major driver for the global smart ticketing market over the forecast period.

Competitive Leaderboard:

Leading players in the global smart ticketing market include ASK, Cubic Corporation, Confidex Ltd., Xerox Corporation, Inside Secure, Infineon Technologies AG, Giesecke & Devrient GmbH, NXP Semiconductors, Gemalto NV, and HID.

Segmentation:

The global smart ticketing market is segmented on the basis of component, product, system, application, and region.

By component, the global smart ticketing market is segmented into software and hardware. The hardware segment is further sub-segmented into POS terminal equipment, cards and microchips, and card readers.

By product, the global smart ticketing market is segmented into ticket machines, e-ticket, e-kiosk, smart parking system, e-toll, request tracker, and others. The e-kiosk segment is expected to exhibit the highest CAGR over the forecast period, as it reduces the need for manual operations, which makes it suitable for peak time operations.

By system, the global smart ticketing market is segmented into smart card, open payment system, and near field communication (NFC) system.

By application, the global smart ticketing market is segmented into railways and metros, sports and entertainment, airlines, buses, and others.

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Social Media Analytics Market Emerging Technologies, Competitive Landscape, Future Plans and Global Trends by Forecast

Overview:

The social media analytics market was studied by Market Research Future (MRFR) analysts and their prediction suggests a surpassing of USD 7 billion by 2023 with a CAGR of 28% during the forecast period covering 2018 to 2023. Major factors to impact the market are the growing demand for understanding consumer tactics, surveillance, promoting campaigns, knowledge of trends, creating awareness, and others. Increasing spending on market intelligence and a growing number of social media users are expected to bolster the changes in the social media analytics market.

Segmentation:

The social media analytics market has been segmented in the report by analysts on the basis of vertical, type, deployment, and application.

By type, the social media analytics market report comprises solutions, consulting services, services, support & maintenance, and training & education.

By deployment, the social media analytics market includes a study of cloud and on-premise.

By organization size, the social media analytics market studies small & medium enterprises and large enterprises.

By application, the review of the social media analytics market includes multichannel campaign management, customer segmentation & targeting, customer behavioral analysis, competitor benchmarking, marketing measurement, and others.

By vertical, the global market includes BFSI, IT & telecommunication, education, media & entertainment, healthcare, government, retail, and others.

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Regional Analysis:

Growing digitization, structural advantages, investment in the sector to create a solid premise, better technological know-how, and others are expected to support the North American and European markets for social media analytics.

Competitive Landscape:

The global social media analytics market report discusses companies like IBM Corporation (U.S.), SAS Institute (U.S.), Adobe Systems (U.S.), SAP SE (Germany), Oracle Corporation (U.S.), GoodData (U.S), Salesforce.com (U.S), Tableau Software (U.S), HootSuite Media (U.S), NetBase Solutions (U.S), and others.

Industry News:

In September 2020, the Government Communication Service or GCS, a government-wide professional body that gets operated by the Cabinet Office, has announced a budget of around $1.8m for social media monitoring and analysis on a contractual basis for a year. The agency is looking for a company that would be capable of performing analytics on social media content and discussions happening in several languages.

The deal is expected to shed light on the impact and efficacy of existing government information campaigns and help in forming strategies for future movements. It will help the government to reach out to people who are quite influential on social media and whose voices can be used for the future charting of various courses.

In September 2020, Parexel announced the acquisition of the Natural Language Processing (NLP) technology assets and a transfer of key personnel of Roam Analytics, Inc. Paraxel is known as a provider of solutions to increase the momentum of the development and delivery of innovative therapies with an aim to improve world health, by getting things commercialized. Roam Analytics is a company based out of California. This strategic move will make Parexel a robust entity and it will help the company in finding solutions for Artificial Intelligence (AI) and Machine Learning (ML), which the company aims to use in innovative products across drug development and life sciences. Parexel is also planning to use Roam’s AI technology to receive various data, from clinical notes, patient surveys, regulatory documents, medical images, telemedicine interactions, marketing materials, social media, etc. to better its workflows.

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Social Media Analytics Market Emerging Technologies, Competitive Landscape, Future Plans and Global Trends by Forecast

Overview:

The social media analytics market was studied by Market Research Future (MRFR) analysts and their prediction suggests a surpassing of USD 7 billion by 2023 with a CAGR of 28% during the forecast period covering 2018 to 2023. Major factors to impact the market are the growing demand for understanding consumer tactics, surveillance, promoting campaigns, knowledge of trends, creating awareness, and others. Increasing spending on market intelligence and a growing number of social media users are expected to bolster the changes in the social media analytics market.

Segmentation:

The social media analytics market has been segmented in the report by analysts on the basis of vertical, type, deployment, and application.

By type, the social media analytics market report comprises solutions, consulting services, services, support & maintenance, and training & education.

By deployment, the social media analytics market includes a study of cloud and on-premise.

By organization size, the social media analytics market studies small & medium enterprises and large enterprises.

By application, the review of the social media analytics market includes multichannel campaign management, customer segmentation & targeting, customer behavioral analysis, competitor benchmarking, marketing measurement, and others.

By vertical, the global market includes BFSI, IT & telecommunication, education, media & entertainment, healthcare, government, retail, and others.

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Regional Analysis:

Growing digitization, structural advantages, investment in the sector to create a solid premise, better technological know-how, and others are expected to support the North American and European markets for social media analytics.

Competitive Landscape:

The global social media analytics market report discusses companies like IBM Corporation (U.S.), SAS Institute (U.S.), Adobe Systems (U.S.), SAP SE (Germany), Oracle Corporation (U.S.), GoodData (U.S), Salesforce.com (U.S), Tableau Software (U.S), HootSuite Media (U.S), NetBase Solutions (U.S), and others.

Industry News:

In September 2020, the Government Communication Service or GCS, a government-wide professional body that gets operated by the Cabinet Office, has announced a budget of around $1.8m for social media monitoring and analysis on a contractual basis for a year. The agency is looking for a company that would be capable of performing analytics on social media content and discussions happening in several languages.

The deal is expected to shed light on the impact and efficacy of existing government information campaigns and help in forming strategies for future movements. It will help the government to reach out to people who are quite influential on social media and whose voices can be used for the future charting of various courses.

In September 2020, Parexel announced the acquisition of the Natural Language Processing (NLP) technology assets and a transfer of key personnel of Roam Analytics, Inc. Paraxel is known as a provider of solutions to increase the momentum of the development and delivery of innovative therapies with an aim to improve world health, by getting things commercialized. Roam Analytics is a company based out of California. This strategic move will make Parexel a robust entity and it will help the company in finding solutions for Artificial Intelligence (AI) and Machine Learning (ML), which the company aims to use in innovative products across drug development and life sciences. Parexel is also planning to use Roam’s AI technology to receive various data, from clinical notes, patient surveys, regulatory documents, medical images, telemedicine interactions, marketing materials, social media, etc. to better its workflows.

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Incident And Emergency Management Market Recent Trends, Size, Segments, Emerging Technologies and Industry Growth by Forecast

Market Dynamics

The growth prospects of the incident and emergency management market 2020 seem considerably high as it can reach an approximate valuation of USD 115 Billion by 2023, reports Market Research Future (MRFR). The market expansion is set to be at a rate of 5% between 2017 and 2023 (which is the review period).

Top Drivers and Main Restraints

It is impossible to prevent natural disasters by mere human efforts, however incident and emergency management is the best option for limiting any type of loss after such an event. This holds true since incident and emergency management helps the personnel prepared to tackle these kinds of events effectively and systematically, resulting in less panic among civilians. Incident and emergency management market component types such as solutions including HAZMAT, perimeter intrusion detection, and emergency/mass notification system are observing huge demand across a broad range of industries, which can mean bright future prospects.

The market’s tremendous growth pace is also the result of the rapid formation of stringent government regulations all over the world. Countries across the globe are enforcing strict rules that pertain to disaster management policies, with the aim to ensure the readiness of the organizations during untoward events. A majority of enterprises provide training to their employees, boosting the awareness with regard to incidents like fire as well as natural disaster among others. Companies are also installing a vast array of safety devices to mitigate such hazards. All these efforts by government and organizations can translate to considerable growth for the incident and emergency management industry during the evaluation period.

The world today is not safe from various terrorist attacks, which forces government authorities to impose stricter and more advanced incident and emergency management systems. Various countries like India, France and the U.K have formed special military groups to handle these incidents, whereas organizations are using the services of professional agencies to train their employees about the procedures needed to be followed.

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Market Segmentation

The primary segments listed in the report are solution, system, professional service, simulation, communication tool and device as well as industry vertical.

The solution types covered are CBRNE/hazmat solution, Geospatial technology solution, situational awareness solution and disaster recovery solution.

System-wise market segments are emergency notification system/mass notification system, web based emergency management system, application system and surveillance system.

The professional services available in the market are emergency operation center (EOC), consulting, training, public information service and design and integration.

Simulation-dependent segments are incident and evaluation simulation tool, hazard propagation simulation tool, traffic simulation system, and others.

The market segmentation, with respect to communication tool and device, comprises satellite phone, first responder tool, emergency response radar and vehicle-ready gateway (GPS/ Cellular/Wi-Fi).

Industry vertical making extensive use of incident and emergency management services are government and defense, IT & telecommunication, transportation and logistics, energy and utilities, BFSI, hospitality, manufacturing, aviation, healthcare and life-science, among others.

Regional Study

The regional study of the market for incident and emergency management includes Asia Pacific or APAC, Europe, North America, and the Rest of the World or RoW.

Taking into account the increasing pace of natural disasters along with the surge in terrorist attacks, the North American market for incident and emergency management can note emergence of profitable opportunities in the approaching years. The rapid increase in smart cities also boosts the demand for intelligent surveillance and evacuation systems, which boosts the growth of the regional industry. The government in the U.S. and Canada are increasingly installing massive number of CCTV cameras to ensure safety of the public, which is yet another factor that promotes the market growth for incident and emergency management in the region.

The APAC market can record the fastest expansion rate in the years ahead, on account of the growth in natural disasters like earthquakes, tsunamis, cyclones, as well as surge in terrorist attacks. The market also observes frequent technological advancements, and a rise in the number of strict regulations enforced by the government, which compels organizations to deploy the best-in-class mechanics for disaster management. Japan, India and China are undoubtedly the biggest gainers in the regional market for incident and emergency management. India is projected to spend close to USD 120 billion in the improvement of airport infrastructure as well as aviation navigation services in the next decade, making it a country with high growth potential in the regional market.

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Mobile Marketing Market Growth, Industry Overview, Competitive Analysis, Key Players Review and Forecast

Market Highlights

Mobile marketing offers various solution such as Mobile Web, SMS, Mobile Emails, Location Based Marketing, In-App Messages, Push Notification, QR Codes, Mms, Others.  The in-app messaging are alert notification displayed on screen when consumers are active, within the application itself. In app-messaging notification is helpful in displaying the right message in correct time context. It alerts user by displaying new features or content on the screen when they open the application and guide them to the correct path, by triggering a message once they are finished with the particular activity. Also, it helps in modification of message by creative features and symbol. Users can easily create attractive message on their dashboard and can upload any fascinating HTML creation.

The mobile marketing market is growing rapidly over 24% of CAGR and is expected to reach at USD 102 billion by the end of forecast period.

Taste the market data and market information presented through more than 30 market data tables and figures spread over 100 numbers of pages of the project report. Avail the in-depth table of content TOC & market synopsis on “The Mobile Marketing Market Research Report -Forecast to 2023”.

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Mobile Marketing Market SegmentationThe mobile marketing market has been segmented on the basis of solution, it includes multimedia message service. Mobile content can be delivered through MMS (multimedia message service). Almost all new phones produced with a color screen are proficient of sending and receiving typical MMS messages. MMS mobile marketing contains a programmed slideshow of images, text, audio, and video.

The prominent players in the mobile marketing market are- SAP SE (Germany), IBM (New York), AT&T (Texas), Salesforce (California), Adobe Systems (California), Oracle (California), SAS (North Carolina), Mobivity Holdings (California), Salmat (Australia), Vibes Media (Chicago) among others.

Market Research Analysis:

Regional analysis for mobile marketing market is studied in different geographic regions as North America, Europe, Asia-Pacific and Rest of World. Europe is one of the prominent player in mobile marketing market owing to high rates of smartphone ownership and usage. Asia-Pacific region is one of the leading player in mobile marketing due to 1 Billion smartphone users in the region. In China, wechat mobile application has established mobile commerce through this platform, generating a unified experience for its 600 million monthly activity users (MAUs) and also created another path for brands to reach new consumers. 

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BYOD Security Market Size, Share, Emerging Trend, Global Demand, Key Players Review and Forecast

Industry insight

The global BYOD security market 2020 is estimated with a valuation of USD 69 Billion by the year 2023, according to the report found by Market Research Future. The report also states that the market is set to grow at a rate of ~37% during the assessment period.

Top Impacting Factors

BYOD is known by “Bring Your Own Device.” In current times, employees are accepting personal mobile gadgets such as smartphones, tablets, PCs at the workplace to complete work through efficiently. In the existing working environment, every company wants its employees to be more productive as well as healthier networks with the safety of corporate data. The usage of personal devices at the workplace can surge the productivity of the employees simultaneously raises the risk of data leaking. All these factors have made the market of BYOD security more valuable than previous years that could make growth possibilities higher in the forecast period.

The implementation of BYOD security systems aided in preserving an organization’s intellectual property by avoiding cyber attacks. It also facilitates employees in taking optimal advantage of working from convenient locations. This factor is also motivating the market growth for the assessment period. In fact, a more significant number of business firms, across the world, are also promoting the application of these systems, thereby facilitating the employees to carry their own devices. It also encourages the employees to make quick decisions and access real time data easily. Besides, it also aids in accessing relevant data by the deployment of effective security solutions. All these factors have profoundly contributed to the growth of the global BYOD security market.

Over these factors, more factors such as escalating demand for smartphones is anticipated to propel BYOD security market growth. A large number of employees are likely to prefer and carry out work-related tasks such as accessing and sending emails. This is predicted to ensure employee productivity independent of the work location. Security risks are also high in case of theft or loss of the device. Some attributes such as lightweight and compact size tablet phones are likely to lead the market on the path of replacement of laptops with tablet phones for carrying out business tasks.

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Segmentation of Market: BYOD Security

BYOD security market, as per segmental analysis has included the segments of device, security solution, software, and end-user.

Among the device type segment, the global BYOD security market has included smartphones, tablets, and laptops. Out of which, smartphones and tablets are likely to be more and more critical for the global BYOD security market over the assessment period owing to its growing use by employees working remotely.

Among the software segment, the global BYOD security market has included mobile device security, mobile data security, and network security.

Among the security solution segment, the global BYOD security market has included mobile application management, mobile device management, mobile identity management, and mobile content management.

Among the end-user segment, the global BYOD security market has included large enterprises and small & midsized enterprises.

Regional Outlook

North America is to be expected to lead the regional market for BYOD security over the assessment period owing to the expanding demand for BYOD policies in the region. Employers in the region are ever more adopting BYOD policies in order to save charge on workplace equipment and maintenance. The mounting development of advanced telecommunications systems in North America is also anticipated to be a key driver for the BYOD security market in the region, as this facilitates the easy adoption of BYOD policies in several countries. Several leading internet security market players are also based out of North America, leading to the smooth growth of the BYOD security market in North America over the assessment period.

In fact, the Europe region is also likely to retain a lead share in the global BYOD security market over the forecast period owing to the rising demand for BYOD working policies in the region.

The mounting corporate sector in the Asia Pacific region and the increasing availability of advanced telecommunications solutions to activate BYOD operations smoothly is to drive the Asia Pacific market for BYOD security solutions over the forecast period. Asia Pacific is also likely to exhibit the fastest growth in the global BYOD security market over the assessment period.

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Smart Highways Market Size, Share, Trends, Key Opinion Leaders | Industry Performance and Forecast

Market Synopsis

The data analysts of Market Research Future Reports carried out a rigorous research which states that the global smart highways market is anticipated to value USD 44 billion, prospering at a CAGR of 16% during the forecast period from 2017 to 2023.  The growing demand for travelling and the time consciousness are the most crucial factor driving the global smart highways market 2020. There has been a growing demand for congestion free traveling which is propelling the market.  Advanced technologies like automatic number plate recognition, lane departure warning, incident detection system are being implemented which plays a crucial role in market expansion. Moreover, the increasing demand for developed and sustainable roads and highways is the most crucial factor driving the global smart highways market. However, the inappropriate traffic flow and the scarcity of driver information due to an underdeveloped highways are projected to be the most significant factor impeding the market growth. In addition, the lack of technological information and lack of training with respect to the smart highway rules and regulations are estimated to hamper the market growth.

On the other hand, the outbreak of COVID-19 has resulted to a change in market dynamics. Several markets have been affected adversely due to the observation of lockdown in several nations. The data analysts at MRFR have done a precise evaluation of COVID-19 aftermath. We will provide COVID-19 impact report analysis.

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Market Segmentation

The worldwide smart highways market can be classified on the basis of display system, technology, deployment, service, and region.

On the grounds of display system, the worldwide smart highways market can be classified on the grounds of Variable message signs, Digital signage, and others.

On the grounds of technology, the worldwide smart highways market can be classified on the grounds of transportation management system, traffic management system, communication system, and monitoring system.

On the grounds of deployment, the worldwide smart highways market can be classified on the grounds of Cloud and on-premise.

On the grounds of service, the worldwide smart highways market can be classified on the grounds of Maintenance and operation, Managed, Consultancy, and others.

On the grounds of the region, the worldwide smart highways market can be classified on the grounds of Asia Pacific, North America, Europe and Rest of the World (RoW).

Regional Analysis

The geographical evaluation of Asia Pacific, North America, Europe and Rest of the World has been performed. As per the analysis, the North American market is estimated to dominate the global market. The region has robust connectivity which facilitates the appropriate information. Among all nations, the U.S. is expected to make a significant contribution to grow the market.  Also, the region consists of several established key players which privders a superiority to North America. On the other hand, the APAC region is projected to be the fastets growing market which is liklely to witness a considerable development during the assessment period. Among all, China, Japan, and Korea are estimated to make notable contribution to expand the market. In addition, the region is experiencing a rise in adoption of I.T. technology and adoption of various other developed technologies.

However, the market dynamics have changed due to the outbreak of COVID-19. The market will take time to obtain normalcy.

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Mobile Ticketing Market Segmentation, Competitive Landscape, Industry Poised for Rapid Growth And Forecast

Industry Insight

Mobile ticketing plays a fundamental role in the information and technology industry. The global mobile ticketing market depends on this factor significantly, and based on this, it could expect an impactful growth of ~19% CAGR during the forecast period (2016-2022), reveals Market Research Future (MRFR) in an extensively studied report. At this pace, the market will be gaining a valuation of USD ~4026 Million within the same timeframe.

Top Impacting Factors

Mounting preference of customers in order to obtain, order, validate, and pay for tickets suitably has led to a surge in demand for the mobile ticketing market in recent years. In fact, reduced distribution and production costs related to traditional ticketing channels based on paper have also shown some positive side that could fuel the growth of the market in the coming years. At the same time, urbanization has been one of the significant factors leading the market to gain considerable valuation.

Mobile tickets can be purchased through some of the trusted and secure mobile applications, via text messages, voice calls, online and WAP pages. Therefore, attributed to convenient, simple, and new ways to purchase tickets, the global mobile ticketing market is probable to witness high growth in the forecast period. Moreover, various trends, such as a rapid rise in the adoption of Smartphones, has further fuelled demand for mobile ticketing globally.

Some more factors, such as the wide adoption of Smartphones has optimistically impacted the escalation of the global mobile ticketing market. This trend is possible to continue in the imminent years. Additionally, it is opportune to manage to book a ticket without any need to commute to the ticketing counter while dealing with a busy lifestyle. Furthermore, many companies are witnessed to gradually partner with ticketing agents to start online portals for customers to easily login at any place and time for booking tickets online. Such factors are notably propelling demand for the global mobile ticketing market in the forecast years.

Despite these factors, the MRFR study came across some factors such as lack of proper internet connectivity is somehow hindering the growth of the market during its course. Even, lack of awareness amongst vendors as well as end-users on using apps to access and book tickets through the internet might also pause the growth course of the market during the forecast years.

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Segmentation of Market: Mobile Ticketing Market

The worldwide mobile ticketing market in MRFR’s study has been segmented among types, technology, and application.

In terms of type segment, the market has involved mobile applications and SMS ticketing.

The mobile ticketing market by technology segment has included OCR (Optical character recognition), PDF 417, 2D bar code, NFC technology, and QR code.

The mobile ticketing market by application type has included Entertainment tickets, travel tickets, and more.

Regional Framework

Geographically, the worldwide mobile ticketing market study is conducted among the key four regions, namely Europe, Asia, North America, and the Rest of the World (ROW).

Mobile ticketing applications are hurriedly gaining traction in the public transportation sector. In regions of Europe and North America, multiple smart city projects have been launched recently, which has included mobile ticketing for transportation services. These applications have made the process of public transportation booking system easy on a daily basis, which makes it easier for citizens to travel on various transportation modes. The users can book tickets for any option using a single app.

EMEA region led the market and will continue to lead over the next four years. The governments in EMEA have documented the magnitude of using new technologies to improve ticketing systems in the transportation sector and provide customers better services and convenience, which will enhance this market’s growth in the region.

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Enterprise Asset Management Market: Including Growth Factors, Applications, Regional Analysis, Key Players and Forecast

Market Synopsis

Accroding to MRFR, Global Enterprise Asset Management Market has been valued at USD 4 billion which is poised to grow at USD 8 billion by the end of the forecast period with CAGR of 11%.

Market Scenario

The brisk development in industrialization triggers demand for integrated and centralized asset management solutions, leading to the expansion of the global asset management market over the forecast period. Enterprise asset management or EAM features such as maximizing profitability by growing an organization’s asset lifecycle and reducing maintenance and procurement costs, create a large avenue for expanding the global enterprise asset management sector.

EAM technologies allow convergence of assets and business processes simpler for companies with improved monitoring capabilities, Which in effect generate demand for these platforms in various medium-sized to large enterprises. The inclination to adopt smart asset management solutions along with improving asset performance by reducing downtime fuel the growth of the global asset management market.

The implementation of enterprise asset management systems increases the usage and efficiency of assets resulting in a reduction in the cost of capital and asset-related operating costs, which provides momentum for enterprise asset management solutions in the global market. The global market for company asset management is expanding because of the increasing demand for EAM Because of its beneficial factors such as mobile inspection and calibration, monitoring of asset conditions, alignment with business strategies, improved project management and others.

The high cost of EAM solutions and lack of knowledge, however, are likely to hinder the growth of the global asset management market during the forecast period.

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Market Segmentation

The global market for the management of company assets was segmented based on vertical deployment, type of organization, and application. The demand for the EAM is segmented into on-cloud and on-premise based on implementation. The on-cloud segment is expected to grow at the fastest rate due to increasing preference globally for cloud-based solutions.

The global EAM market was segmented into SMEs and large organisations, based on the type of organization. Between these two, the SME segment is expected to grow rapidly due to the increased adoption by SMEs of enterprise asset management solutions as demand for skilled labor and domain-specific technical personnel is growing.

The global enterprise asset management market, based on application verticals, is segmented into business, manufacturing, health care , transportation, oil and gas, aerospace and defense, and others. Among these, the government application segment is expected to account for the largest market share on the global EAM market during the forecast period due to the wide range of application management of enterprise assets in different government sectors.

Regional Outlook

The global enterprise asset management market has been analyzed in four major regions such as Europe, North America, Asia-Pacific (APAC) and the rest of the world.

The North America region is projected to account for the largest market share on the global enterprise asset management market due to the organizations’ rapid adoption of EAM solutions and the strong economic conditions in this region.

In terms of market shares the Europe region ranks second after North America.

Whereas the Asia-Pacific region is expected to project the fastest growth in the global asset management market due to the improvement of the economic conditions in this region’s developing countries.

Competitive DashboardThe major players in the market of Enterprise Asset Management are- Mintek Mobile Data Solutions (U.S.), SAP SE (Germany), Oracle Corporation (U.S.), Infor (U.S.), IBM (U.S.), Schneider Electric (France), AssetWorks LLC (U.S.), ABB Group (Switzerland), IFS AB (Sweden), Ramco Systems (India) among others. Through incorporating new technology innovations and strategic mergers and acquisitions among the players on the global EAM market, the competitive edge of the global enterprise asset management business continues.

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Electric Vehicle Connector Market  Upgraded technology and Latest Innovations

Overview:

In electric vehicles, powers get transferred to the car via electric vehicle connector. There are different shapes available in the market to comply with the systems of North America, Europe, and China. The global electric vehicle connector market is expected to take a lead by 20% CAGR during the forecast period (2018-2023). Market Research Future (MRFR), in their recent report claims high integration of the system could help the market speed past the expected valuation with substantial ease.

Factors such as eco-friendly measures, government initiatives, growing trend to buy electric vehicles, better infrastructure, interests shown by manufacturers, and others are expected to provide tailwind to the market. However, the lack in standardization and high cost can deter the expected growth rate of the electric vehicle connector market. But growing disposable income can take out the market from any long-time sluggishness.

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Segmentation:

The global electric vehicle connector market, as studied by MRFR in their latest report on the same market, has been segmented by application, connector type, charging type, vehicle type, power supply range, current supply, charging station, component, charging speed, and region.

Based on the connector type, the electric vehicle connector market comprises type1, type2, type3, and others.

Based on the power supply range, the electric vehicle connector market is segmented into level1 (1.4 kW–1.9 kW), level2 (AC 240 V Up to 19.2 kW), level 3 (DC 200 V–600 V Up to 240 kW), and level 4 (>DC 600 V, Above 240 kW).

Based on the current supply charging, the electric vehicle connector market includes AC charging and DC charging.

Based on the charging station, the electric vehicle connector market includes wall mounted and floor mounted.

Based on the charging speed, the electric vehicle connector market comprises slow, fast and rapid charger. The fast charger segment is witnessing high traction.

Based on the component, the electric vehicle connector market consists leads, adaptor, pins, wallbox, and others.

Based on the vehicle type, the electric vehicle connector market encompasses battery EV, plug-in EV, and hybrid EV. The hybrid EV segment is gaining much traction during the forecast period.

Based on the application, the electric vehicle connector market has been segmented into residential and commercial.

Regional Analysis:

Based on a region-specific analysis, the global electric vehicle connector market includes four major regions namely North America, Europe, Asia-Pacific (APAC), and the Rest of the World (RoW).

The Asia-Pacific has the lion’s share in the market and during the forecast period, the region is expected to maintain its dominance. This would be possible due to the presence of countries like China and Japan. China is trying to reduce the pollution level by implementing new rules and integrating electric vehicles into the system. The entire region is witnessing a hike in the demand for electric vehicle connector market. It is expected to gain traction from other factors as well such as increasing population, urbanization, and attempts to reduce the vehicle emissions.

Europe and North America are expected to bolster this growth as these two regions are taking carbon emission quite seriously and making elaborate plans to shift towards electric vehicles.

Competitive Landscape:

Several companies like Yazaki (Japan), Schneider Electric (France), Tesla (US), Bosch (Germany), ABB (China), Siemens AG (Germany), Fujikura (Japan), Amphenol (US), Huber+Suhner (Switzerland), and Sumitomo (Japan) are showing great interest in this global electric vehicle connector market. These companies have realized that the automotive future is in the hands of electric vehicles. MRFR, while discussing the global electric vehicle connector market, profiled these companies for a better understanding of the trends that could significantly contribute to various changes in the coming years.

In May 2019, Efacec launched the new fast charger for electric vehicles, QC45 generation 2. The charger is more futuristic but easy to maintain and provides faster charge to all electric vehicles. It is also compatible with all the brands. It provides 0 to 80% charge in 30 minutes only and runs on AC power of 22kVA.

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Software-Defined Security Market Demand, Supply, Cost structure along with Industry’s Competitive Landscape

In its research report, Market Research Future (MRFR), highlights that the global software-defined security market 2020 is expected to grow significantly, acquiring a substantial market valuation from USD 2.19 billion in 2017 to USD 11.13 billion by 2023, and a healthy 31.40%CAGR over the review period.

Market Synopsis

The security model involves software that handles information safety, and most operations are using automation. The key drivers of the software-defined security market are booming cloud-based computing services, growing business concerns about virtualized internet security and rising demand for unstructured data storage, thus enabling companies to simplify and deploy their network security management systems. Additionally, cloud-based technology adoption includes intrusion detection, demand for unstructured data storage, simple identity & access storage integration, data loss prevention, and other software-defined networking technologies as key market influencers in the process. Additionally, software-defined security features such as integration with other technologies such as identity & access management, prevention of data loss, and other software-defined networking solutions are expected to significantly improve the software-defined safety market. Also expected to drive the SDSec market are raising concerns among businesses about the protection of virtualized networks and increasing demand for unstructured data management. Nevertheless, due to a lack of industry regulations, many businesses oppose the use of software-defined security which is expected to impede market development. The lack of technical knowledge is also expected to hamper the growth of the software-defined security industry. Industry regulations are often volatile, as many businesses avoid using software-defined encryption to protect their data. Software defined protection is still in its introductory phase and many organizations are unfamiliar with its use and benefits which are expected to build opportunities for SDSec market growth.

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Segmentation

The market for software defined security is broadly segmented on the basis of component, enforcement point, deployment mode, end-user, and region

Based on the component, the market is segmented into solutions and services.

Based on the enforcement point, the market is segmented into application and mobile device security, server security, network security gateways, and others.

Based on the deployment mode, the market is segmented into cloud and on-premise.

Based on the end-user, the market is segmented into telecom service providers, cloud service providers and enterprises.

Regional Analysis

The global Software-Defined Security market geographic overview was conducted in four major regions including North America, Europe, Asia Pacific , and the rest of the world.

North America ‘s market dominance in this field is based on the substantial growth of the technological aspects. There, people and organisations are willing to accept and adopt the latest innovations in the work community. Consequently, software-defined security is witnessing significant development. Benefiting from the dominance of infrastructures, the region reports the proliferation of the sector across the vertical industry. The region can also boast a strong presence of many corporate giants that make up the continental economy, and leave indelible marks on the global market. Europe follows closely the trend in North America. A growing understanding of its potential advantages for this area is driving demand forward. Throughout time of forecasting. The fastest CAGR is expected to be at APAC. Countries such as India and China have begun implementing the technology with their significant industrial growth, ensuring a substantial rise in the regional market. Moreover, many companies are based on this region, which can serve as a software-defined booster for the safety industry.

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Virtual CPE Market is Increasing Rapidly Growing to Rapid Growth in Automotive Industry –Foresight Research

Market Overview:

On the basis of service, the market is segmented into professional service and managed service. Out of professional service and managed service, the virtual CPE market is mainly dominated by professional services. These services include consulting, integration services, maintenance, and support services. The professional service segment is expected to continue dominance during the forecast period.

On the basis of Solution, the market is segmented into security and compliance, virtual equipment solution, infrastructure management and others. On the basis of deployment, the market is segmented into classic CPE model and cloud-hosted CPE model.

On the basis of application, the market is segmented into the residential application and enterprise applications. Out of these, the enterprise segment is estimated to dominate the market. Additionally, within the enterprise segment, virtual CPE has shown tremendous usage in IT and Telecom, IT outsourcing industry. This growth is majorly seen as a part of digitization and automation. The world is now lesser dependent on human interaction. This digitization has led to huge amount of data collection which virtually tends to load the current network and thereby adoption of virtual CPE is needed. On the basis of region, the market is segmented into North America, Europe, Asia Pacific and rest of the world.

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Global Virtual CPE Market, USD Million

Source: MRFR Analysis

Key Players

The prominent players in the market of virtual CPE include Intel Corporation (U.S.), Qosmos (France), AT&T, Inc (U.S.), NEC Corporation (Japan), Orange Business Services (The Netherlands), Verizon Wireless (U.S.), Cisco Systems, Inc (U.S.), Ericsson AB (Sweden), International Business Machines, Corporation (U.S.), Dell, Inc (U.S.).

Other vendors include Hewlett Packard Enterprises (HPE) (U.S.), Juniper Networks, Inc (U.S.), Brocade Communications System, Inc (U.S.), Arista Networks, Inc (U.S.), Versa Networks, Inc. (U.S.), ADVA Optical Networking SE (Germany), Huawei Technologies Co., Ltd (China), RAD Data Communications (Israel), Ciena Corporation (U.S.), Lanner Electronics Incorporated. (Taiwan), Accedian Networks Inc. (Canada), Fortinet Inc. (U.S.), Anuta Networks (U.S.), F5 Networks, Inc (U.S.), Criterion Networks, Inc (U.S.), ALTEN Calsoft Labs (U.S.), Cloudify Platform Ltd (U.S.) among others

The prominent players constantly keep innovating and investing in research and development to present a cost-effective portfolio. There have been recent mergers and acquisitions among the key players, where the business entities expect to strengthen their reach to their customers.

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Intelligent Threat Security Market: Consumption Volume, Value, Import, Export and Sale Price Analysis

Market Scenario:

The Global Intelligent Threat Security Market is presumed to demonstrate a healthy CAGR of 18.1% during the appraisal period (2017-2023) owing to the rising number of sophisticated threats, asserts Market Research Future (MRFR). Threat intelligence is termed as an evidence-based knowledge known as cyber threat intelligence which comprises context, indicators, actionable advice, and mechanisms regarding existing danger to an asset. It provides refined information to the organizations and allows them to take immediate action against attack and prevents them from causing damage to the company assets.

Drivers and Constraints Impacting the Market:

Threat intelligence is generally collected from disparate sources and is later synthesized by the human analysts in order to identify a particular threat. With the increasing number of sophisticated threats and fast-paced adoption of threat intelligence solutions, the global intelligent threat security market is considered to fuel during the appraisal period. Also, government regulations associated with data security, and growing adoption of crowd-sourced threat intelligent platform are driving the market across the globe. Moreover, rise in interconnectivity owing to the BYOD and IoT trends, strict directives for the protection of data, and growing number of targeted attacks ubiquitous Advanced Persistent Threats are anticipated to boost the market growth in the coming years.

On the flip side, lack of technical expertise coupled with high initial costs is some of the major concerns considered to hinder the growth of the market in the coming years.

Global Intelligent Threat Security Market: Segmental Analysis:

The Global Intelligent Threat Security Market has been segmented on the basis of solution, service, deployment mode, organization size, vertical, and region.

By mode of solution, the global intelligent threat security market has been segmented into log management, security information and event management (SIEM), security and vulnerability management (SVM), identity and access management (IAM), incident forensics, and risk management. Among these, the SIEM segment holds the largest share. The solution offers insights into the activities and keeps track of the records of an organization’s IT environment.

By mode of service, the Global Intelligent Threat Security Market has been segmented into advanced threat monitoring, managed service, professional service, security intelligence feed, training and support, and consulting service.

By mode of deployment, the global intelligent threat security market has been segmented into cloud and on-premise. Among these, the cloud deployment is expected to expand at a higher CAGR during the review period as they are cost-effective and do not require installing, purchasing, and maintaining the software or hardware.

By mode of organization size, the global intelligent threat security market has been segmented into large enterprises and SMEs.

By mode of vertical, the global intelligent threat security market has been segmented into BFSI, government, healthcare, IT & telecom, transportation, retail, manufacturing, energy & utilities, education, and others. Among these, the BFSI vertical is considered to maintain its dominance over the forecast period in terms of revenue. The growth is due to the rising incidences of frauds and cyber-attacks, strict regulations, protection from advanced threat and need for real-time detection.

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Regional Insights:

Geographically, the intelligent threat security market spans across regions namely, Europe, North America, Asia Pacific, and the Rest-of-the-World.

Among all the regions, North America is considered to dominate the global intelligent threat market owing to the rising adoption of threat intelligence services and cybersecurity solutions. Moreover, prominent companies are developing innovative threat intelligence technology in this region which is further fueling the global market.

The Asia Pacific region is estimated to witness rapid growth as the region is hub to small and medium-sized enterprises and large enterprises. Also, economies such as Japan, China, and India are investing in expanding their network defenses in order to protect cyber-attacks, thereby augmenting the market in this region.

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Field Service Management Market Grow Pricing, Features, Reviews & Comparison of Alternatives

Overview:

The global report on the field service management market predicts that the valuation of the market could rise to USD 5.59 billion during the forecast period of 2018 to 2023. Market Research Future (MRFR) talks in detail about factors like the rising demand for customer satisfaction, increasing digitization, the inclusion of automation, investment in research and development facilities, participation from various private companies, increasing use of smartphones and tablets, and others that can ensure a solid growth for the global field service management market.

Segmentation:

The global report on the field service management market has been discussed by MRFR analysts to understand segments like component, deployment, organization size, and vertical. Data fetched from these segments reveal insights that can help in forming a better strategy.

By component, the field service management market includes solutions and services. The solution segment includes a study of the market on the basis of route planning, scheduling & dispatching, equipment management, mobile field service management, service contract management, inventory management, service history tracking, work order management, warranty management, billing & invoice, pre-voicing, and others. The service segment includes a proper segmentation of support & training, implementation, and consulting.

By deployment, the report on the field service management market includes an analysis of cloud and on-premise.

By organization size, the study of the global field service management market deals with SMEs and large enterprises.

By vertical, the field service management market includes a study of education, manufacturing, healthcare, IT& telecom, construction, retail, and others.

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Regional Analysis:

North America and Europe are two distinct regions that can benefit from the structural superiority, better flow of funds, advanced research facilities, tendency to adopt latest technologies, and others. Asia Pacific would benefit from the rising industrialization and the demand to set up a system to counter the COVID-19 crisis.

Competitive Landscape:

The global FSM market has been studied by MRFR analysts on the basis of the changes made by companies like Accurent (US), Capterra (US), Click Software (US), Acumatica Inc. (US), Astea International Inc. (US), IBM Corporation (US), Comarch SA (Poland), Field Aware(US), Infor (US), IFS (Sweden), Oracle Corporation (US), Microsoft Corporation (US), SAP SE (Germany), Salesforce.com (US), OverIT (Italy), and others. The report includes the latest developments to understand how trends are ensuring changes in the market.

Industry News:

In September 2020, ServiceNow has announced that their new version of its Now Platform, code-named Paris, has editions that would serve telecommunications and financial services with great dexterity. It will also ensure a proper workflow for hardware asset management, business continuity, and legal services delivery.

The company is witnessing a strong growth from its attempts to automate enterprise workflows, digital transformation, and its management of COVID-19 back-to-work plans. Paris will also include customer service updates, along with field service management tools, Customer Central visualizations, and Playbooks for Customer Service Management.

In September 2020, KloudGin, a well-known company in the field of AI cloud-based service and asset management solutions, has invested in ServiceMax as a part of Series A funding. This news came out after the latter’s co-founder Mr. Athani revealed various details about it.

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