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Six Sigma focuses on reducing defects in various processes, aiming a performance of 3.4 defects per million opportunity. It identifies variations, dig to the root cause & eliminates the source of error. It improves the cost of poor quality. It uses various approaches to process improvement such as DMAIC, FMEA, DFSS, etc. A six sigma project length spans from 2 to 6 months & aims at fulfilling client’s requirements. Data is the main driver in a six-sigma project.
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This training not only imparts knowledge to cut costs and increase efficiency of process but also prepares one for leadership roles. Such employees lead the efforts made to improve process and quality of product, services delivered to the customers, hence they become the change agent for their organization.
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A fishbone diagram, also known as cause & effect diagram, is a visualization tool which categorizes potential causes of a problem to identify its root cause. Many a times employees try to resolve problems but they end up working over the symptoms instead of the root cause. This tool helps employees avoid solutions that merely addresses the symptoms of much larger problems.
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