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Plan of Action and Complaint Template Regarding Adult Content Being Delisted from Itchio

Alright so as y’all may or may not know, credit card companies and other payment facilitators have put pressure on digital storefronts such as Steam and Itch.io to remove “adult content” recently largely due to lobbying by fringe radical organizations. It would be bad enough if it just affected actual porn, but you know to these people “porn” means “anything that even mentions a homosexual.” Several of my team’s projects including mini-expansions to Eureka: Investigative Urban Fantasy “The Fanservice Files” and “The XXX-Files,” as well as team artist @chaospyromancy’s personal side project “A Squad of Drow” have been delisted from itch.io as of last night though they are still available by direct link or from our main account page and you can still pay us for them for now but there is no telling how long they'll actually stay up. Many others have had their projects completely delisted or outright removed, and are having payments withheld from them. If you don't want to see us and other creators pushed under by this crap, you need to do something about it.

People affected by this far outnumber the people who lobbied to make it happen. These organizations are very vocal but also relatively small and very fringe, and since it is a policy decision that was created by complaints it may be able to be destroyed by complaints.

Here are the phone numbers of these companies and an email address I was able to find. We need to blow their phones off the wall and fill their inboxes with customer complaints.

Mastercard (US): 1-800-627-8372 Mastercard (Int.): +1-636-722-7111 Visa (US + Can): 1 800 847 2911 Visa (AUS): 1 800 125 440 PayPal(UK): +44-0203-901-7000

Paypal (US) 1 888 221 1161

For investor relations:

914-249-4565 (Mastercard) 650 432 7644 (visa)

Visa Email Address: askvisa@visa.com

Mastercard Contact Form: https://b2b.mastercard.com/contact-us/

Saying stuff like “sex work is real work” and “this affects black trans women,” while true, is not the kind of thing that is going to tug at the heartstrings of lib-conservative CEOs and board members and their PR teams. They’re mercenary. You need to tell them how this is going to hurt their wallets and make their customers very unhappy.

If feasible, you need to get your moms and dads on this too, and get them to get their friends on it, etc.

40-60-year old middle class white people high credit scores and stuff will have more sway with these corporations than any young adult trans person.

My team has put together a template for your phone calls and emails. Take the template and delete the [bracketed parts] that don’t apply to you.

“My name is [_____], and I’m contacting you about your recent decision to alter your user policies regarding adult content and thereby putting pressure on digital storefronts like itch.io and Steam to hide and remove adult content. By doing so, you're cutting off a significant revenue stream, [and as someone with financial investment in your company, this has me extremely concerned]

[I both buy and sell that blocked content, so this is directly interfering in my finances, and I will seek compensation.]

Products I paid for are no longer available to me, [and people are buying my products without the money going to me because of your interference with the payment processing.]

If you don’t want to lose customers and face potential legal trouble, these policies which pressure itch.io, Steam, and other digital storefronts need to be reversed.

You have changed these policies because of Collective Shout, a radical group from Australia that sent only a mere 1000 calls to destroy a significant revenue stream on your part and to interfere with my finances. This decision literally affects millions of people and millions of dollars, and so I expect a prompt response on reversing these policy changes and removing the pressure on itch.io and Steam to ban adult content on their sites. [As a cardholder, I worry that these new policies are responding to a vocal minority of customers, and I’m left doubting the reliability, versatility, and integrity of your services. I use these services to securely and conveniently make the transactions I see fit, and it’s disappointing to see legitimate, legal transactions be excluded.]

[I am furious that an American company would bend so easily to a lobbying group from a foreign country.]”

There is also a petition you can sign here.

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Guys, it got so much freaking worse. KOSA is bad, but SCREEN is even worse, somehow.

"Sen. Mike Lee has introduced the SCREEN ACT, a bill that applies the "harmful to minors" standard used to ban LGBTQ+ books and resources in schools and libraries and apply it nationally to the internet.

Any site that has any amount of material "harmful to minors" would be forced to employ surveillance tech (biometric scans, ID uploads, background checks) to prevent minors from accessing "pornography."

You will not be surprised to learn that this is backed by the Heritage Foundation.

Unlike some of the state age-verification laws, many of which are being challenged in court, SC will be enforced by the FTC, which has the ability to levy fines, raid business and freeze bank accounts. Yes, meaning that even non-for-profits like Ao3 will suffer.

This is something for all US users to keep on their radar. Call your reps, call your senators, and spread the word to protect our archive!"

- When talking with Republicans play up the fact that this would force Elon to implement age verification systems on X (yes do call it X during the call). Elon's been threatening to primary Republicans who stand in his way so there's fear of him. Also play up concerns about "Liberals" doxxing people or Chinese hackers.

- When talking with Democrats, play up the connections to Project 2025 and suggest voters will not be happy to see Democrats siding with it.

Republicans:

Ted Cruz, Texas (Chairman) - Phone: (202) 224-5922

John Thune, South Dakota - Phone: (202) 224-2321

Roger Wicker, Mississippi - Phone: (202) 224-6253

Deb Fischer, Nebraska - Phone: (202) 224-6551

Jerry Moran, Kansas - Phone: (202) 224-6521

Dan Sullivan, Alaska - Phone: (202) 224-3004

Marsha Blackburn, Tennessee - Phone: (202) 224-3344

Todd Young, Indiana - Phone: (202) 224-5623

Ted Budd, North Carolina - (202) 224-3154

Eric Schmitt, Missouri - (202) 224-5721

John Curtis, Utah - Phone: (202) 224-5251

Bernie Moreno, Ohio - Phone: 202-224-2315

Tim Sheehy, Montana - Phone: (202) 224-2644

Shelley Moore Capito, West Virginia - Phone: (202) 224-6472

Cynthia Lummis, Wyoming - Phone: (202) 224-3424

Democrats:

Maria Cantwell, Washington (Ranking Member) - Phone: (202) 224-3441

Amy Klobuchar, Minnesota - Phone: (202) 224-3244

Brian Schatz, Hawaii - Phone: (202) 224-3934

Ed Markey, Massachusetts - Phone: (202) 224-2742

Gary Peters, Michigan - Phone: (202) 224-6221

Tammy Baldwin, Wisconsin - Phone: (202) 224-5653

Tammy Duckworth, Illinois - Phone: (202) 224-2854

Jacky Rosen, Nevada - Phone: (202) 224-6244

Ben Ray Luján, New Mexico - Phone: (202) 224-6621

John Hickenlooper, Colorado - Phone: (202) 224-5941

John Fetterman, Pennsylvania - Phone: (202) 224-4254

Andy Kim, New Jersey - Phone: (202) 224-4744

Lisa Blunt Rochester, Delaware - Phone: (202) 224-2441

SCRIPT

Hi, my name is [], and I am one of Senator []’s constituents. I live in [city, zip code - leave your full address if leaving a voicemail].

I am calling in regards to a bill that was recently introduced in the Senate Committee on Commerce, Science, and Transport: the SCREEN act.

I am asking Senator [] to either take no action or vote against this bill because of its implications for freedom of speech. [insert one of the other concerns listed above]. Thank you for your time and for listening to my concerns.

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A commission for @jackreedgaming! This is his Gue'vesa character.

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Officially putting my comm info on tumblr! I'll put the written info in my comms page, here.

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A Fallout commissions for @jackreedgaming!

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A commission for @jackreedgaming of his OC in a modified T'au Devilfish!

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Hey guys something fucking bad happened

KOSA/the kids online safety act has been reintroduced into legislature after it passed Senate last year and then got snubbed. It is not unlike the bill that just passed in the UK a few weeks ago. If you don't want what happened in the UK to happen here, now would be a good time to vocally oppose it.

Here is a petition that can be signed by Americans. Attached to the petition is an easy tool that allows you to call and leave messages for your representatives. I have already done so. You can also email your representatives by searching for their name, most have message submission boards as well. This thing died once, it can die again.

Please sign/share the petition and contact your representatives.

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Just to clarify, there's a bill that would STOP credit card companies from controlling who's allowed to spend money on porn or "risque" (read: queer) content. If you don't think big business should be able to tell you what to spend your own damn money on, call your senators and reps to let them know! It's the Fair Access to Banking Act, H.R.987 in the House, S.410 in the Senate.

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I hate to go through this all over again. On July 23rd, Itch.io, one of the most popular platforms for hosting queer and adult independent media, went through a large-scale crackdown on adult content.

This was primarily aimed at games, but novels and comics were hit in the process. Most adult content has been de-listed from the site's search, and some creators were banned without warning. Any funds banned creators have not been paid are currently being withheld by Itch.io.

This crackdown was done, as it always is, because of payment processors like Mastercard and Visa threatening to pull their services.

The payment processors caved to an influence campaign by Australian extremist anti-pornography group Collective Shout, who have been inundating Visa and Mastercard with calls to force video game platforms to stop hosting adult content - which, of course, includes anything queer.

Collective Shout claim to have sent in 1000 emails to get this result, but there are a WAY more than a thousand of us. We need as many people as possible to make as much noise as we can!

Below the cut are numbers and scripts, all you need to do is follow the step by step guide.

Graphic, contact info, alt text, and script by voiddebris on Bluesky, also available collected in a handy document:

Paypal:

Phone (US): 1-888-221-1161

Phone (outside US): 1-402-935-2050

Hours: 6am - 6pm PT

Online (for non-users or logged out - UK bc US site ONLY allows logged in users)

Mastercard:

Phone (US): 1-800-627-8372

Phone (outside US): 1-636-722-7111

Online form

Visa:

Phone (US): 1-800-847-2911

Non-US numbers

Online form

Script:

Customer Complaint Dept, This message is to lodge an official complaint about the ongoing rampant restrictions your company has placed on legal sales made by legitimate businesses. These restrictions are not only counter to the concept of freedom of speech and expression, but they harm consumers, businesses, and they harm your company’s bottom line. The following actions are absolutely necessary to protect the freedoms of your client base and the sustainability of legitimate business practices: 1. Remove from your Terms of Service any mention barring the use of your service for sale and purchase of legal products. 2. Contact Steam (Valve), Itch.io, and any other company you have previously put pressure on to retract your content restrictions. Put in place protections to prevent such restrictions from being put in place in the future without ample warning and time to contest them. If these changes aren't made then I, along with many others will be forced to seek other options for processing payments. Sincerely, A Concerned Customer

***

OTHER THINGS YOU CAN DO

Sign this petition from the ACLU:

Americans - contact your representatives about payment processors acting as censors! You can find your reps’ contact information on 5calls.org.

Script, from here:

Hello Representative/Senator [LAST NAME], -or- Hello office of Representative/Senator [LAST NAME], My name is [YOUR FIRST NAME/SCREEN NAME] and I am one of your constituents. I am calling today to express my concerns with technological censorship. Legal and legitimate adult entertainment is being banned in this country. These bans are not by legislators, but by payment processors like Mastercard and Visa. Mastercard and Visa are improperly creating legislation online through their user and merchant policies. They are banning creator and user access to content that is legal and legitimate. They are inciting fear and panic to encourage censorship. Please take a stand against this impermissible censorship. This is a direct attack on an adult's right to legal content. No one but the legislative branch should be allowed to create legislation. Please support the Federal Trade Commission in their stand against technological censorship to protect the first amendment. Thank you for taking the time to listen today.

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Mastercard and visa have reported to a couple news outlets that they are currently being swamped with calls and complaints. Keep up the pressure and try to (politely) insist that you leave a complaint via phone instead of letting the rep direct you to emails. It's way easier to be overwhelmed by a much smaller number of calls so each one counts for a bit more!

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Heads up, UK friends.

Discord has implemented the age verification requirement system per the upcoming law going into affect later this week early, so prepare yourself for other sites, which may include Tumblr given the intent is to target adult content which may affect here because of how it still does get posted here, even if the intended targets are the actual site for it.

As of writing, the official petition to have the Online Safety Act repealed is close to 30,000 signatures, but it's barely enough to garner much attention to where it may be dismissed by Parliament, or may get discussed but not getting to where it'll be repealed to actually figure a system that doesn't carry the risk of private information getting leaked.

So again, please help spread and sign the official petition here.

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A multi-character commission from BLuesky! The center character is a Rouge Trader OC, Isabel Mendeleyev

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A half body commission of a Rouge Trader OC!

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Yoooooooo

So the government just defunded PBS and NPR which is fucked. That being said, the public can cover the damage if we orginize and donate.

Only about $1.60 of tax dollars per US citizen per year are spent on the public broadcasting budget. NPR and PBS offer beong able to make small monthly donations, some being 7$ per month or lower if you want.

If you want to donate 1.60$ per month to your local station, you can multiply how much funding they get from you by 12. If you do their monthly donation of $7 per month, your donation can equal the tax dollars of 54 people spent on public broadcasting per year.

If you want to donate to your local station, look them up by your town here to make sure your local stations get helped specifically:

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A promo of my merch design for @transcenderzine! It's a Genshin Impact zine celebrating trans headcanons. If you'd like to pick up a copy, preorders are open until August 15th!