#while being in a location where English isn't an official language. so don't get discouraged by my experience i think they had to refer it

[this-is-quite-homoerotic]

Hi Elle, this is Daniela (Beleriandings/ultraviolet-eucatastrophe). Sorry for the anon ask but tumblr terminated my account for no reason. I gather the same happened to you a while ago, and you got it back. How did you do this? And how long did it take for you? I've tried submitting the tumblr support ticket on the "account terminated" page, but that was nearly two days ago and I've had no response, and I wonder if this is normal/expected? And if not, what's the next step do you think? Thanks!

Oh, no!! Daniela, I'm so sorry this happened!! I hope they fix it soon.

They actually took quite long to answer me (much longer than the average from what I've seen), apparently they take a few days normally (1-4 days?) but I think this may vary according to how many tickets they have at any one time. Two days is normal, I wouldn't worry about it yet.

So yeah, the same thing happened to me and it sucked, but they reactivated all my blogs, including my sideblogs I don't even use and just have so I can save posts I want to be able to find later.

I don't think you should send any new tickets yet, I'd wait a few more days at least. Sending more tickets won't mean they get to it faster because they're still going through them in chronological order. Did you get an email saying they received your ticket to whatever email account you signed up to tumblr with? If not, then do send another one, they may not have received the first one.

When they do get to your complaint, they'll review your blog(s) and when they see you didn't violate the terms of service, they should restore it/them. You should get an email from tumblr support to your email letting you know they've done this.

I hope this helps, all I know about how this works comes directly from my own experience and from a couple of mutuals who went through the same thing. In all these cases, they restored the accounts, so I'd recommend trying to be patient and not stress too much about it if you can help it.

Sending you positive vibes and a virtual hug! 💖 Hope this gets resolved soon!