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#when I say that this massive unconventional decision inspires hope I mean that it *being unconventional* is exactly what's so exciting
nothorses · 2 months
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May I ask why you think Biden stepping down and Kamala being the candidate to be 'good news'? I'm still voting for whoever the Democratic candidate is ofc, but I worry this move threw away the average swingvoter who may have been swayed towards voting blue. I don't see how anyone who may have been okay voting for Biden by virtue of him being an old white dude is gonna be as nice towards a brown woman. I mean, people were too sexist for Hillary, the most milquetoast white woman imaginable. I'd really like to hear your perspective.
Biden has been polling like shit for months, and basically fucking everyone has been calling for him to step out of the race for a while now. It's been the opinion of political experts that he doesn't have much of a shot in this election for a variety of reasons. The vast majority of his own base is incredibly dissatisfied with his stance on Palestine (an understatement), and numbers have been reflecting that he was going to be running against some truly miserable odds because of that.
It is genuinely the best option for him to step out of the race. Literally just about anyone else has a much better shot at winning than Biden did. Kamala included! There was a press conference a while back where someone actually asked him if he'd step down if Kamala polled better, and he said he wouldn't. Which is extremely worrying, because it demonstrates that he may have been prioritizing his own personal ego over the importance of keeping Republicans out of office this election.
I don't like Biden, and I really didn't like his odds in this race. Nobody else did, either. The fact that Obama came out and said Biden needs to step down is indication enough that this happened because the situation is really that dire; you have to remember that Democrats are all about Doing Things By The Book, especially in the last 8-ish years when it's been useful for them to be Rule Followers in contrast to the tantrum-throwing chaos machines that Republicans have been. If there was even a sliver of hope for Biden to stay in the race after being chosen in the sad sham that the primaries were this election cycle, they would have kept pushing just to stay within the bounds of convention.
I was ready to push for Biden regardless, because keeping Republicans out of office is priority #1. But I've been saying for a while now that he needs to drop out (just... not on Tumblr, where the dominant conversation is "does voting for a flawed political pawn make you personally responsible for everything they ever do, or should we abstain and let the fascists hijack our government and kickstart several new genocides for the sake of personal moral purity" and I don't think that kind of nuance would be well-received).
I use my grandparents as a litmus test in a lot of this stuff, because they are very much the Typical Liberal Democrats, and their opinions on these things tend to fall in line with the majority of voting Democrats. They absolutely loved Biden in 2020, long before he was chosen as the candidate. They don't anymore. Seeing them lose any and all enthusiasm for voting for this corpse of a man was evidence enough to me that we needed someone else. Ideally someone people can get excited about, because I think folks have mostly lost the perspective we had in 2020 when Trump's nightmarish presidency was fresh in everyone's minds, and served as motivation enough to get to the fucking polls- regardless of who the Dem pick actually was.
From what I understand, Kamala is actually polling better than anyone else right now. I have my fears about voters' racism and misogyny too, but if she's doing well in the polls, I wonder if maybe there's some other factors counteracting that. She's also got name recognition, and the general impression of Being Qualified (because she's been VP already, like Biden was), and Being Likeable (because she comes with the general positive associations of the largely successful Biden presidency, without any baggage of perceived responsibility that Biden himself carries- like Biden did with Obama). She's been flying under the radar while still reaping the benefits of positive associations, and people know who she is. That feels like a good combination, but I don't know enough, and I haven't read enough into it to make any decently educated guesses.
That said, I don't really know as much about who the other potential candidates might be, either. I've heard Pete Buttigieg's name tossed around, but nobody liked his ass back in 2020 and idk if that's actually changed at all. I just know that every politically-knowledgeable/politically-active leftist whose opinion I've heard on the topic has been citing Biden dropping out as the literal only hope for a non-Republican to win this election, and I'm really fucking excited to see that come to fruition. I just hope the Dems pick someone who really does have a good shot.
As a sidenote, I also really hope this marks a shift in how they make decisions, too. It's become increasingly obvious how out-of-touch Democrats are with their voters, and Biden 2024 was just the latest and greatest indicator of exactly how bad that's gotten. The fact that the party has been able to make such an unconventional decision in response to what their voters actually want gives me a little bit of hope that we might be able to influence more change with them going forward than we have been.
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Behind The Album: The Downward Spiral
The band’s second studio album was released in March 1994 from Nothing Records and Interscope Records respectively. The release represented a concept album from Trent Reznor detailing a person’s descent into depression and ending in suicide. He would combine the record with qualities of industrial rock, techno, and metal. Much like Broken, this stood in stark contrast to Nine Inch Nails debut Pretty Hate Machine. He first thought of the idea for the record while staying in a European hotel just after the touring Lollapalooza Festival in 1992. Along with the rest of the touring band, the singer had felt this very negative vibe towards their live performances. His original vision for the project was to explore a fictional character with major psychological issues. This fictional character in the end turned out to be Reznor himself as he used this concept to speak on his particular issues at the time in the lyrics. At this time, the Nine Inch Nails front man was at war within the group with Richard Patrick, while at the same time gradually becoming a much harder drinker. Reznor made a conscious decision to distance the sound on this album from the harshness and loudness of Broken. For that reason, he tried to minimize completely any use of guitars and synthesizers, but instead sought an atmosphere on the album of “ texture and space.”
Nine Inch Nails recorded The Downward Spiral at 10050 Cielo Drive in Los Angeles, which stood as the house in which Sharon Tate had been murdered by members of the Manson family. Reznor had first bought the house in 1992 during the recording of Broken. He named the studio that was built there Le Pig After what was scrawled on the wall in blood after the murder. He would later produce Marilyn Manson’s debut album there, Portrait of an American Family. Both the Nine Inch Nails front man and manager John Malm stayed at the house for 18 months while recording Broken and The Downward Spiral. Later in 1993, the sister of Sharon Tate, Patty Tate confronted Reznor about exploiting her sister’s death by recording at her sister’s former home. The encounter did affect him profoundly causing the singer to change his perspective. “For the first time, the whole thing kind of slapped me in the face. I said, 'No, it's just sort of my own interest in American folklore. I'm in this place where a weird part of history occurred.' I guess it never really struck me before, but it did then. She lost her sister from a senseless, ignorant situation that I don't want to support. When she was talking to me, I realized for the first time, 'What if it was my sister?' I thought, 'Fuck Charlie Manson.' I went home and cried that night. It made me see there's another side to things, you know?” Once again, Reznor would collaborate with producer Flood for this record, but it would be their last. They would both have major creative differences moving forward that could not be resolved. One example of these differences came in the song entitled “Just Do It” that did not appear on the finished album. The producer believed Trent had gone too far with that particular track based on the entire concept of the album.
Over the years, the album has been interpreted in a wide variety of ways that make it difficult to pin down. Some of these themes include nihilism, self control, self abuse, depression, and madness. The one interpretation that people did agree on unanimously represented the idea that the entire record is semi autobiographical meaning the fictional protagonist is Trent Reznor. That same person has gradually been going insane through the effects of drugs, alcohol, religion, society, and finally decides to end it all. Some accused Reznor of copying a well traveled theme of angst within grunge music only a few years earlier. The music on The Downward Spiral represented something new, unique, and very unconventional. As noted before, Trent incorporated several seemingly different genres into the record including technical, metal, rock, and electronic. He would regularly utilize distortion and other noises In unstructured ways that listeners were not used to at the time. This meant that the formula of following verse and chorus went out the window with Nine Inch Nails. Another unique trend on the album came with Reznor’s use of new time signatures that were off the standard beat. Another quality found within the music emerged with his singing as it alternated between whispers and screams. He did not rely on too many samples either for The Downward Spiral with the primary ones being one from the George Lucas film THX1138 and an Iggy Pop drumming sample. The singer has noted that the two primary inspirations for the album emerged in David Bowie‘s experimental Low and Pink Floyd’s The Wall. Nine Inch Nails released the tracks “March of the Pigs” and “Closer” as singles, while “Hurt” and “Piggy” did make it on the radio, but not as singles. He was frustrated by the fact that “Closer’s” lyrics were widely misinterpreted as a song about lust, but Reznor intended the lyrics as a theme of self-hatred. The song “Hurt” subsequently released in 1995 made reference to hurting yourself and an addiction to heroin. The track would get worldwide fame a few years later when Johnny Cash covered the song. Reznor would say this about it in interviews. “I wasn’t prepared for what I saw, and it really then, wasn’t my song anymore. Then I got a CD in the post. I listened to it and it was very strange. It was this other person inhabiting my most personal song. Hearing it was like someone kissing your girlfriend. It felt invasive.” As time passed, the singer would make the statement that Johnny Cash covering one of his songs probably meant more to him than winning a Grammy.
The Downward Spiral did suffer from numerous delays from Reznor. He had hoped to finish the album in 1993, but setting up the studio to his liking took longer than expected. At the same time, he was trying to educate himself on how to write songs vastly different from anything he had ever recorded. Another reason for a further delay came in the fact that halfway through the album he suffered a massive attack of writer's block. The record became a massive hit for the band as it debuted at number two on the Billboard charts eventually being certified quadruple platinum by 1998. In the first week alone, The Downward Spiral sold 119,000 copies. Some very early listeners of the record predicted that Reznor had affectively killed the profitability of the band with the release. The singer did not disagree with this assessment as he saw the commercial value of it as quite limited, so the huge sales surprised him quite a bit. Critics almost universally praised the album commenting on its brutal honesty, darkness, and offbeat sound. Robert Christgau of The Village Voice gave it an honorable mention, while the New York Times review found the music to be quite abrasive, but meant as a compliment. Jonathan Gold of Rolling Stone likened the album to cyberpunk fiction popular at the time. Tom Sinclair of Entertainment Weekly had this to say about it. “Reznor's pet topics (sex, power, S&M, hatred, transcendence) are all here, wrapped in hooks that hit your psyche with the force of a blowtorch." In the end, the record would make many best of lists ranked very highly. Rolling Stone’s 500 Greatest Albums Ever saw the release as number 122 in 2020. Spin Magazine’s Top 20 albums of the past 25 years gave it the 10 spot. The legacy of The Downward Spiral was felt by both Reznor, his touring band mates, and the rest of the music world. Its success would lead to fame and notoriety that the singer had not envisioned, nor was he prepared for it in a mental health way either. The group had to deal with rumors left and right referencing Reznor‘s depression, possible death, and even a crazy story that he had been friends with Jeffrey Dahmer. The record also led to countless imitators including Motley Crue. Reznor would later say that The Downward Spiral was an album, where the actual truth self-fulfilled itself, meaning all the darkness, depression, and other negative themes came true in his own life.
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unifiedsocialblog · 6 years
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10 Brands that Excel at the Art of the Comeback on Social Media
Engaging with audiences on social media is an important part of any brand’s communications strategy. You want your customers to know that you’re listening to them and that you care about their experiences and opinions.
Most of the time, helpful or positive replies are enough to keep your followers happy and build your audience over time.
Sometimes, however, it pays to take a risk. That means sharing content that could spark controversy, thrust your brand into the spotlight, or draw critical attention.
If you do them right, these tactics can pay off big time helping your brand establish its identity, win new followers, or stay ahead of criticism. But they can also lead to disaster.
How can you make sure your brand avoids disaster? By learning from 10 brands that did it right.
Bonus: Get the step-by-step social media strategy guide with pro tips on how to grow your social media presence.
1. Netflix always has a reply for critics
Does anyone not love Netflix on Twitter? Their social media is so good, it almost makes me forget that they no longer have Buffy the Vampire Slayer available to stream.
Even their pre-Christmas bio, a cheeky acknowledgement of one missing holiday classic, shows how well they know their audience:
That’s the key to their success on social: it’s clear that they share their followers’ passion for TV shows and movies. And they’re not afraid to get defend themselves, like when a follower criticized their description of Gossip Girl:
1. Everybody loves Gossip Girl.
2. Where is the lie tho?
— Netflix US (@netflix) December 11, 2018
They don’t play favorites with their programming either. When one follower questioned their retweet of an unconventional routine by Miss Toto from RuPaul’s Drag Race, they didn’t hesitate to reply.
yes.
— Netflix US (@netflix) December 18, 2018
They’re even ready to stand up for the infamous peach scene in “Call Me By Your Name.” That’s how much they love their movies.
quite the opposite.
— Netflix US (@netflix) January 7, 2019
Many brands try to cultivate a suave, cool voice on social media, but Netflix’s responses show that sometimes it pays off to embrace a weirder, nerdier brand voice. Their genuine enthusiasm for TV and movies allows them to connect with fans and followers, and it also helps to promote their content.
2. Merriam-Webster makes the dictionary cool
It might be hard to believe, but one of the best social media accounts out there is run by… the dictionary.
That’s right — the giant book you only crack open to settle Scrabble arguments. Somehow, Merriam-Webster has built a loyal following of more than 725,000 people by tweeting about definitions and grammar.
How did they do it? By seizing opportunities to inform and educate, with a tone that’s funny and confident, like your best English teacher from high school. Here are some of their most cutting clapbacks.
.@dannygonzalez Why don't you look words up before complaining to the dictionary? https://t.co/2HFnO4Y0aY
— Merriam-Webster (@MerriamWebster) January 17, 2017
People keep 1) saying they don't know what 'genderqueer' means
then
2) asking why we added it to the dictionary pic.twitter.com/wsGZ7Y6XB8
— Merriam-Webster (@MerriamWebster) April 25, 2016
If the dictionary can transform their public reputation from a dull reference material to a vital source of trivia and current events, there’s hope for any “boring” brand!
Take it from Merriam-Webster and look for opportunities to share timely, thoughtful content. Use clear language or emojis to make technical information accessible. And don’t be afraid to let your values show through your posts — you may not win everyone’s approval, but you’ll build loyalty and trust with those who choose to follow you.
Oh, and it never hurts to be funny.
We save all our hardcore, heavy metal content for Thursday afternoons. https://t.co/pTLZNSyNS6
— Merriam-Webster (@MerriamWebster) December 13, 2018
3. Sanofi fixes a PR crisis
Pharmaceutical giant Sanofi experienced every company’s worst nightmare when they were thrust into the center of a PR scandal in May 2018. Actress Roseanne Barr blamed sending several racist tweets on her use of the sleep aid Ambien, which is made by Sanofi.
Rather than trying to dodge the spotlight, the company responded swiftly to her remarks with a strong position of their own:
People of all races, religions and nationalities work at Sanofi every day to improve the lives of people around the world. While all pharmaceutical treatments have side effects, racism is not a known side effect of any Sanofi medication.
— Sanofi US (@SanofiUS) May 30, 2018
Their response went viral and garnered overwhelmingly positive responses. While they could have stayed silent and wait for the next medial scandal to redirect public attention, their decision to respond allowed them to turn a disaster into a win.
Keep hoping that your brand is never associated with a celebrity’s public meltdown, but just in case, it’s important to have a plan in place.
4. MoonPies seizes the mo(on)ment
The August 2017 eclipse was a rare cosmic event, and a lot of companies attempted to ride the coattails of public excitement with stunt advertising campaigns. But few were as perfectly positioned to do so than the aptly-named MoonPies. Rather than pulling together a big campaign of their own, they managed to achieve a massive impact with a single tweet:
Lol ok https://t.co/lobyuNOkee
— MoonPie (@MoonPie) August 21, 2017
It’s always a good idea to take note of upcoming occasions and events that align with your brand (a content calendar can help you there!). These are perfect opportunities to boost your visibility in the public eye and gain new followers.
But MoonPies proves that sometimes there’s value in a less-is-more approach. Rather than competing with rival campaigns, MoonPies broke through the noise with a funny, irreverent message.
5. Adidas owns up to an insensitive email
Is there a more awful feeling than realizing that you just said something really insensitive a moment too late? Adidas knows how you feel.
In April 2017, they sent an email to select customers with the subject line, “Congrats, you survived the Boston Marathon!”
While most would agree that running a marathon is an impressive feat of stamina, their phrasing inadvertently made light of the devastating Boston Marathon bombing in 2013.
My friend received this email from Adidas after the Boston Marathon… I don't know how an advertising team doesn't catch this. pic.twitter.com/Fe16Z4Hnvq
— Robin Dich (@RobinDich) April 18, 2017
Rather than minimizing or ignoring the situation, Adidas swiftly issued an apology.
pic.twitter.com/cdBKixwSqT
— adidas (@adidasUS) April 18, 2017
While publicly apologizing could have drawn even more attention to their faux-pas, Adidas managed to strike the right balance with their message. They didn’t deflect or minimize the impact, and they take responsibility as a company for the mistake.
As proof of public forgiveness, the ratio on their apology tweet is excellent. People on social media are quick to pile on when it comes to a public blunder, but a genuine and thoughtful apology can go a long way to restoring your brand’s good name.
Bonus: Get the step-by-step social media strategy guide with pro tips on how to grow your social media presence.
Get the free guide right now!
6. Wendy’s is the reigning clapback champion
No roundup of social media comebacks would be complete without mention of Wendy’s, which may now be better known for their online sass than their Junior Bacon Cheeseburgers. They even wrote a blog post, patting themselves on the back for their best 2018 Twitter roasts.
Not really afraid of the burgers from a place that decided pancakes were too hard.
— FREEBACONATOR (@Wendys) June 11, 2018
Fast food restaurants are a competitive bunch when it comes to social media sass, but Wendy’s is the undisputed champ, always ready with a witty response.
@Wendys thoughts on @IHOb ?
— Gabe Kapler’s Coconut Oil (@GabeKaplersOil) June 11, 2018
Their strategy can’t work for everyone; Wendy’s has built their online reputation on being snarky, and 2.9 million people follow them for their merciless burns. Before you follow their lead, make sure sarcasm is true to your brand voice.
7. The MERL gains popularity with humor
Why does a small museum about the English countryside have more than 80,000 followers on Twitter? Because unlike other tiny museums about mundane subjects, this one knows how to build a brand using social media!
The MERL (Museum of English Rural Life) first emerged from internet obscurity in April 2018 with a delightful riff on the “absolute unit” meme. Even if you’re not a scholar of internet humor, you can still appreciate the artistry:
look at this absolute unit. pic.twitter.com/LzcQ4x0q38
— The Museum of English Rural Life (@TheMERL) April 9, 2018
Twitter users came for the chubby sheep joke and stayed when they realized this museum (and its collection of old farm photos) was absurdly funny. Suddenly, we were all fans of rural British life.
me at xmas dinner: just a couple roast potatoes please being good this year
me 5 mins later: pic.twitter.com/W93gtEQAh0
— The Museum of English Rural Life (@TheMERL) December 19, 2018
Just as marketers since time immemorial (or, okay, since the early 2000s) have tried to predict what content will go viral, social media managers are always trying to nail the formula for the perfect post.
In part, their tweets work because they’re so unexpected — who would think a museum account could be so weird and hilarious? But also, their content works because it’s unique. They’re drawing inspiration from their own archives and collections, which means their posts aren’t like anything else you’ll find on Twitter.
At the end of the day, social media users care about the quality and originality of content above anything else. If you’re sharing funny, interesting, or visually striking content, you’ll find your audience.
8. KFC proves that honesty is the best policy
In February 2018, KFC turned a PR disaster into a major win when 750 of their restaurants in the UK and Ireland closed suddenly due to a supply issue.
Fried chicken fans were livid. Local authorities even had to remind the public that a fried chicken shortage was not a valid reason to call the police.
How did they fix the fiasco? By taking responsibility, admitting fault, and being transparent about the issue.
In addition to setting up a website where customers could check if restaurants had reopened yet, and taking out some profane print ads to apologize, they also kept their social media followers in the loop.
There's gossip in the hen house, here's the facts… pic.twitter.com/lEuyiOZx2h
— KFC UK & Ireland (@KFC_UKI) February 21, 2018
Good news, over half of our restaurants are now back open! Our teams are working flat out to open the rest. Equilibrium will soon be restored. pic.twitter.com/ZXgijpBR7L
— KFC UK & Ireland (@KFC_UKI) February 20, 2018
As the head of brand engagement Jenny Packham said, KFC decided to “remain true to its brand voice” and apologize to customers, rather than hide behind a formal statement or point fingers at the supplier.
As a result, their fans and customers felt like there were real people trying to fix the problem, not just a faceless company trying to minimize a major problem.
9. Patagonia defends their environmental values
Outdoor retailer Patagonia is well-known for their corporate values around sustainability. And they’re willing to defend their reputation as environmental stewards when customers question their commitment:
Considering they are printed on 100% recycled paper with non-toxic ink, we do think that it's worth it to share our stories and photos with our customers. If you'd like to be removed please send your name, address, and customer number to [email protected]
— Patagonia (@patagonia) November 30, 2018
We didn't have a Black Friday sale as it promotes buying more which promotes more waste.
— Patagonia (@patagonia) November 30, 2018
But they brought new attention to their cause when CEO Rose Marcario announced on LinkedIn that the company was donating their $10 million tax cut—the result of changes to corporate tax rates administered by the Trump administration—to environmental causes. While many companies avoid wading into political territory, Patagonia took direct aim at Donald Trump with this comeback, calling the corporate tax cut “irresponsible.”
The tax cut is a contentious political issue, and their bold response did generate some criticism. But it ultimately drew a huge amount of positive attention to their company and practices, and reinforced their brand values.
Customers increasingly consider company values when choosing between brands. If you want to set yourself apart from your competitors, making it clear what your company stands for can be a smart strategy.
10. KLM improves the traveler experience
Airlines have it rough on social media. By my unscientific estimate, ninety-nine per cent of all messages they receive are from disgruntled passengers who are mad about flight delays, lost luggage, and disappointing mid-flight snacks. They’re a hard bunch to appease, but Dutch airline KLM does it better than anyone else.
In 2014, they launched a campaign to encourage customers to reach out on social media if they had lost items during transit. It kicked off with an adorable video featuring a dog named Sherlock returning forgotten possessions to happy travelers, which racked up over 24 million views.
Unfortunately, Sherlock isn’t actually checking flights for your forgotten headphones, but KLM flight attendants are. And customers still regularly contact KLM for assistance.
Big thanks to @KLM and the wonderful lost+found crew who found my #amazon #kindle and returned to me before flight today pic.twitter.com/uMvipnsHeW
— Andrew Lombardi (@kinabalu) October 17, 2017
Me: I’ll just leave my laptop in the seat pocket in front and have a quick nap before we land. ????
Also me: OMG I LEFT MY LAPTOP ON THAT PLANE ????
Fortunately, @KLM’s lost & found team & @Schiphol airport retrieved my trusty mobile office in under 20 minutes. ????
Thanks guys! ????
— Luc Dockendorf (@LucDockendorf) June 12, 2018
Promoting this option to customers has two benefits for the airline: it generates positive stories about returned items, and demonstrates their commitment to customer service.
Hello Nick, we would like to request our KLM Lost & Found Team to start a search for your lost item. Please send a Direct Message for this. Thank you!
— Royal Dutch Airlines (@KLM) September 10, 2018
It also clarifies how their social media team can assist customers. People often tweet at brands asking for help with problems that can’t be addressed in a tweet or a Facebook message, leaving the customer angry and unsatisfied with their unresolved issue. By telling people what their social media team can do, KLM has set themselves up for success.
Inspired by these comebacks? Use Hootsuite to monitor all relevant conversations and engage your audience (with a bit sass, if appropriate). Try it free today.
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