#there's a completely different lab test. from a different year (i literally wrote the fuking dates so they knew which tests i need!!!)
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tkbrokkoli · 2 months ago
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nnnnggghh are these ppl fuckling stupid wtffffff
#i cant fucking beieve it oh my goood!#so ive sent 3 emails and called them twice - my doctor's office#i need 3 documents from them for my health insurance so my top surgery will be covered#so 2 documents of these are just results of test they've done. easy roght. zhey hv these pdfs ready sitting somewhere in their software#i even added the dates the tests were taken so they could easily find them and just add them to the reply email and send it to me#the 3rd document is an evaluation so that might take some time to write. maybe 3 hrs max if my doctor rly puts his whole pussy in.#i don't hear anything after a week. i send a 2nd email. i hear nothing so after 2 days i call. the nurse on the line says it's being taken#care of. or smth along these lines. i hear nothing so the next monday i write a 3rd email. i hear nothing. today it's been 3 weeks#since i first contacted them. i call them again. the nurse tells me they sent everything in the mail last week. why tf are you sending it i#the mail instead of just replying to my fuxcking email???? anyweay then the nurse says oh it looks like we sent you only 2 instead of 3#documents. she tells me she'll send everything in an email today. i hang up i get dressded i rush downstairs to check the mailbox.#the letter is there i rip it open. it's only 2 documents. like. WHAT. i made an indented list numbered 1) 2) 3) in my email so it would be#easy to spot that i need THREE documents. how tf can you think oh yeah the patient wants 3 documents. but i'm putting 2 in the enverlope no#this is right and im not making a mistake now. anyway after 2 hrs i get an email w 3 documents in them. i finally feel relief bc my#health insurance wants that shit until next tuesday. mind you i reached out to them THREE weeks ago and i contacted them 5 times in total.#i open the files. only one (1) document is actually what i need and it's one of the lab tests. the 2nd lab test i need is not there. instea#there's a completely different lab test. from a different year (i literally wrote the fuking dates so they knew which tests i need!!!)#the evalutation i need which i thgoiught might take a max of 3 hrs to write is 2 sentences long. it doesn't address the actual issue that i#need evaluated. it took you THREE wekks to write 2 sentences that are WRONG??????#are yiou fuckihg stipouzds!! am i going insane like wtf is going on#i can use this to wipe my ass but not to hand it in for the health insurance!!!! *screams*#now i sent them another email (the 4th email) asking them to send me that test results that i need. i added the full name of the test#and the date it was taken. even checked my calendar to double check i got the right date. these ppl probably fucking hate me now#but. do your fuxking job!!! how can you not read how can you take 3 weeks to add 2 pdfs to an email and then one of them is the wrong one!!#idk what's going on but i suspect maybe they don't hv the results? maybe the tube was lost in the mail or it was too little blood to do the#test or the lab couldn't do the test for other reasons. but if this is the case. why do they not fucking tell me that?? l#like we are all adults i get that sometimes stuff doesn't work out or mistakes are made i promise i'm not mad (initially) i just want to#work together w you to find a solution#same w the evaluation. i suspect the dr doesn't hv the expertise or he can't fucking read idk but if he doesn't hv the expertise#instead of not replying for 3 weeks and then writing some 2 sentence bs that has nothing to do w what i need. you could've just told me you
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