#so now im sorry you gotta wait in line to book an appointment or literally just do it online or by app?? | Explore Tumblr posts and blogs

dollfairy · 2 months ago

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It amazes me how clueless bank patrons are -- like no, you don't get to cut the line because you "just have a question" -- it's the same person answering the question as would be serving the next person in line, and you will inevitably have a transaction to do depending on the answer to your question, so get in the damn back of the line

#would i love it if we still had a reception desk where someone can answer questions and book appointments to lighten the load on tellers???#absolutely i would but corporate decided like a decade ago that they didnt want someone on payroll that wasnt making sales and got rid of it #so now im sorry you gotta wait in line to book an appointment or literally just do it online or by app??#and yeah okay seniors and online banking i know but this lady was 40 years old tops

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