#shit i'd be in a foul mood too if i'd taken a contract and found out my world was falling apart and i still had to do the contract
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I had a customer come into a brand i worked at once and she was being very picky about needing a dress for a wedding and i was very patient and kind w her bc i could see it was mostly anxiety.
Turned out her son was moving his wedding up 3 months so her husband who was dying of cancer could attend and she apologised for being snippy and thanked me for being kind and she cried and i gave her a hug and let her talk it out and wiped away some of my own tears bc how could you not cry over that. I think it was the first time she'd allowed herself to be upset about it
So when she'd picked a dress i told her how to accessorise it to be what she wanted, gave her every discount i could, and sincerely wished her peace and joy at her son's wedding and took a bathroom break to sob like a baby after she'd gone.
#and found out later she was a SECRET SHOPPER what a fuckin plot twist that was#but it was probably part of why she was snippy#shit i'd be in a foul mood too if i'd taken a contract and found out my world was falling apart and i still had to do the contract#anyway i got 100% and it was the first 100% the store had ever gotten and she wrote the NICEST review in the comments and#specifically mentioned me by name to make sure they knew who'd done the amazing service
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