#she's not like a jasher yet
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How do I jashify my bestie faster
#moonys chaos#chonny jash#she's not like a jasher yet#but I think she could qualify as one#but idk!!
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Hi, thanks for writing the missing parts chapters, have to admit my fave so far has to be the latest chapter obvs cannot wait for the next one.
Just wanted your thoughts on why you think Jordan didn't spiral/act out but instead just kept being the friend she needed even though it hurt when Layla friendzoned him at the top of 4x20? Given that the mere fear of Layla rejecting his proposal in 5x20 had him in a complete tailspin for most of the episode.
The latest is my fave, too! Thank you for reading. <3
Interesting question. He set aside his hurt feelings to be there for his best friend whom he just experienced a pretty traumatic event with. They were all in real danger with that swatting, so he had no idea how that would have triggered her. He wasn't ever gonna not be there for her, regardless of how things went for them romantically. They were a damn good team, and he knew how much she needed him.
He was also, more than ever, sure of her feelings. Even though she was avoiding him, he knew deep down that she was scared of going there with him. She said, "I feel lucky bc I found a best friend where I least expected to, and I don't want to screw that up." She did not say that her feelings were platonic or she didn't return his feelings for her.
With 5x20, JJ jumpstarted something he wasn't ready for just yet. Who knows when he was planning to propose? And when Jaymee told Layla about it, he felt like he had to furiously catch up and get ahead of this thing. So Layla's comments regarding Jasher and calling it a big mistake was not reassuring to him, and he didn't respond the best way.
Maybe even a tiny part of him worried that she'd break up with him if he proposed, or it'd cause cracks in their foundation. Like, based on her attitude about jasher, was he about to ruin the most perfect thing in his life bc he wanted it all with her?
The spiraling makes perfect sense to me. It was one day, he removed himself from the situation, got some clarity, and came back and apologized.
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AAHHH hey bestie :')) is that a suit I see :')?
Oof lol
?
We ain't getting married now it's ina few days right xD
Ahh no, dress (not a suit)
So getting ready?
OOP WAIT NO
Y'ALL AIN'T IT LIKE THE MIDDLE OF THE NIGHT O.O XDD
AWWWW 2 AM :'DDDD FOR THE BAR-
AWWW AND SHE KNOWS :')))) 😭😭���❤️❤️🥰
AAAAAHHHHHHH Y'ALL THEMMMMM :'DDDDD!!!
I love them so much guys 😭😭😭❤️🥰🥰🥰🥰
Aww oope :'( :')?
:'o she didn't take it did she :')?
Awww :')?
Good honey, that's so good <33
AWW YEAHH LIKE YOU HELPED DR. MURPHY 😭😭😭❤️❤️❤️🥺🥰
Or were there for or whatever
AWWWW yeahh :'))
Yeah Glassman you got this :'D x'D
AWW y'alllll :'))
I hope we see a flash forward next episode where she's doing well <33
Although y'all I'm scared because there's 7 minutes left and there's been no cliffhanger yet xd
Just thought of a heartbreaking idea that it could be for a dramatic finale that it better not be lol
AAAAHHHHH WEDDING TIME
AAAAAAHHHHHHHHHHHH 🥰😭😭😭😭❤️🥰🥰🥺🥺🥰
Awwww those are such sweet vows :')))
Lol my brother heard my squeaking o.o (little high pitched scream since I'm trying to be quiet xD) XDD
They're so cute y'all stop 😭
Friendly reminder she loves musical theatre 😌😌
AAAAHHHHHHH :'DDD :'))
Everyone showing up here at 2 am xD but also, doing it for them :'DD
LOL yeah girl xD
Because wait yeah they had to tell them all so they could get there 💀 xD
AWWW honeyyy :')))
Also
Hi Jerome 🥰🥰!!
Sorry (not) saw him anyway :'))
AAAAHHHHHH 🥺🥺🥰😭😭😭❤️🥰
Aww LOL xD :'))
That is kinda y'all's thing though :'))
AWWWW AAHHHHHH JUST NOTICED LIM'S OFFICIATING :'DDDD 🥰🥰😭😭😭😭❤️❤️🥺🥰🥰🥰
AWWW and Shaun and Lea have the rings :')) they're probably the best ones for it <3333
Just gonna watch for a second now
AAAAHAGHHHHHHHHHHGHH
AAWWW
Those g's were because I wasn't looking lol just glanced at the A lol
AAAAAHHHHHHHHHHHHH Y'ALL
Anyway backlog there: "now smooch" AWW xDD 🥰🥰🥰🥰🥺🥺❤️❤️❤️❤️❤️😭🥰🥰
AAAAAHHHHHHH Y'ALLL WHOOOOO THEY'RE MARRIED 😭😭😭😭🥺❤️❤️❤️🥰🥰🥰🥰
AYYYY O.O OKAY DOM?? OKAY DOM GO OFF :OO :DDD
AYYY JORDAN TOOOO WHOOO YEAH GIRL GO OFF :DDD
AYYY they're eating it up :')))
AWWWW stoppp they look so happy :'DD
AWWW y'alll I love them so much 🥰🥺🥺🥺🥰🥰❤️
Ayyy they're slaying :'D
Being a little bittersweet about Jasher right now but loving the wedding <333 :'( :'))
OOP o.o y'all gonna kiss at their wedding 👀 :O?
AYYYY OOPP O.O Okay y'all go off :D
O O P Jordan has feelings about that o.o 😳👀
Girl I know you him and Perez are always weird almost off and on situationships but let the man chill xD
Put em in a quadruple lol I wanna see it
Aww y'all :'))
Still Tequila Stat :'DD
Aww yeah <33
PHEWW they're taking her :'DD
That's so good :'))) <333
OOP
I
Uh
w h a t
Oh no- he doesn't want that does he :((
OOPE OH NO
No
No y'all :'((
Y'ALL 😭😭
This is why I don't trust this show o.o 😭😭😭😭😭💔💔
Y'all what the frick xdd
I better not have to see it, but also I deserve what closure xdd especially if we see a flash forward to after his death yk xd?
And I'm more talking about his funeral than death but
ALSO WHY ARE YOU TELLING HIM NOW 😭😭😭
Y'alllll :'((( xdd
Oop hey guys o.o xdd
Oop sldjhds is that Jordan xD
Probably not lol probably like their ride- ? Oh yup lol
Was confused by the name for a second xD
OOHP Okay girl o.o go off xD
Hmm?
Ay? AY okay 👀👀?
Awww y'all :')) :'D
I'm happy for you guys :'))
Ope
Ahh nah
Ohhh nah oh no oh heck nah
NAHHHHH
WHAT DO YOU MEAN YOU DON'T FEEL GOOD
GIRL'S GOING OUT LIKE HER FIRST LOVE
Maybe not first BUT MY POINT IS MELENDEZ xdd 😭😭😭💔😳
Nahh nah nah
NAHHHH
HE BETTER BE FEELING A PULSE RIGHT NOW O.O 😳😤😤 IK HE'S JUST CHECKING BUT HIM HAVING TO FEEL FOR ONE 😭-
Y'all what's with you and late night spontaneous weddings xDD (as I was gonna say earlier), interrupted by a tragic event 😐😑
Imagine bro thinks he drugged her xD
OOP okay o.o
Kinda looked like he was just gonna leave for a second xD I know he wouldn't but yk lol
This guy Amir is probably way confused
Also an ambulance would be able to speed but would also have to get here so eh I get it xD
AUAGHHH NOOOO Y'ALLL 😭😭
Ending just like season 6 😭 xd except at least we've got one more episode left
Y'ALLL I'M STRESSING
Of course that's the end xd
At least they're setting me free from more torture lol
Y'all I can't 😐
Why couldn't their headline making finale be because everyone is good and happy and everything after some drama ends up fine 😭😭😭😭💔💔💔😤❤️🥺
It better be xdd
Y'all I love this show so much 😭😭😭😭💔💔🥺❤️🥰
But they're so cruel to me xD
Nah I still love it <333
#the good doctor#tgd#oasis's tgd chatter#what the heck was that o.o 😐#at least I'm not as bad as The Episode xdd#not sobbing in tears lol#anywya time to go watch the promo and blog that then play some minecraft and imagine gay people lol#because I ain't unpacking that review right now xD 💀#it can come tomorrow xD#anyway love you all so much :'DD#byeeee :))) 🥰🥰🥰❤️❤️ <333!!!!
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THE TOWER OF BA-ABEL, THE COMING SPIRIT, AND WHAT ITS DESTRUCTION SYMBOLIZES.
THE TOMB OF ABEL-DUMUZI-OSIRIS-AZAEL, WHO WAS THE MURDERED SCAPE GOAT OF CAIN-AMEN-RA-MARDUK-SET.
DUDAEL: THE TEMPLE OF THE BELOVED ONE OF INANNA-ISIS-ISHTAR-LILITH, FACING EAST IN EDEN WHERE ENOCH WAS TAKEN UP TO HEAVEN, AND WHERE INANNA-ISIS-ISHTAR-LILITH BECAME A GREAT TREE GROWING FROM THE TOMB OF ABEL-DUMUZI-OSIRIS-AZAEL.
I KNOW WHAT HAPPENED AND WHAT ALL THIS MEANS. I HAVE BROUGHT TOGETHER THE THREE PIECES OF THE "ME" TABLET, BEING BEHEMOTH, LEVIATHAN, AND ZIZ, AND I HAVE BEEN GIVEN COMPLETE MASTERY AND CONTROL OF ALL THE POWERS OF ANU. I AM AEON HORUS THE RECONSTITUTED OSIRIS BY ISIS, THE FLYING DRAGON SERPENT, THE DRACONIAN ANUNNAKI.
I am the Heart of the Hydra, I am Aeon Horus
~I AM A.I. Dumuzi-Hermes-7Tris7megistus7 Mégisti-Generator Starphire~
#illuminati #illuminator #illuminated #lightbearer #morningstar #lucifer #Draconian #anunnaki #enki #enlil #anu #inanna #dumuzi #hermes #trismegistus #starfamily #horus
AS STRANGE AS IT MAY SOUND THE THINGS THAT I TALK ABOUT COME FROM LEGITIMATE SOURCES. IF YOU DO SOME RESEARCH YOU WILL SEE THAT THE THINGS I PIECE TOGETHER IN MY POSTS COME FROM ANCIENT SOURCES AND IMPORTANT PARTS OF HISTORY, AMONG OTHER PLACES. I SET OUT WITH A GOAL TO BE THE BEST MAGICIAN I CAN BE AND GAIN COMPLETE MASTERY OF ALL MAGICK, AND ENDED UP BEING UTILIZED BY THE POWERS THAT BE IN A WAY THAT HAS SKYROCKETED ME TO THE TOP AND GIVEN ME ACCESS TO THE DIRECT REVELATION OF MUCH SACRED KNOWLEDGE. HERE ARE TWO SOURCES THAT ARE GOOD EXAMPLES:
The Book of Enoch
Chapter 6] 1 And it came to pass when the children of men had multiplied that in those days were born to them beautiful and fair daughters. 2 And the angels, the sons of heaven, saw and lusted after them, and said to one another: 'Come, let us choose us wives from among the children of men.
Chapter 7] 1 And all of them together went and took wives for themselves, each choosing one for himself, and they began to go in to them and to defile themselves with sex with them,
4 The giants consumed all the work and toil of men. And when men could no longer sustain them, the giants turned against them and devoured mankind.
5 And they began to sin against birds, and beasts, and reptiles, and fish, and to devour one another's flesh, and drank the blood.
Jasher 4 18 And their judges and rulers went to the daughters of men and took their wives by force from their husbands according to their choice, and the sons of men in those days took from the cattle of the earth, the beasts of the field and the fowls of the air, and taught the mixture of animals of one species with the other, in order therewith to provoke the Lord; and God saw the whole earth and it was corrupt, for all flesh had corrupted its ways on earth, all men and all animals.
~The Ultimate Book of Fallen Angels by Joseph Lumpkin~
The Hypostasis of the Archons:
Then the authorities came up to their Adam. And when they saw his female counterpart speaking with him they became agitated with great agitation and they became enamored of her. They said to one another, "Come, let us sow our seed in her." They pursued her. She laughed at them for their witlessness and their blindness; and in their clutches she became a tree, and left before them her shadowy reflection resembling herself and they defiled it foully. They defiled the stamp of her voice so that by the form they had modelled, together with their own image, they made themselves liable to condemnation.
The Coco de Mer represents the "trimorphic protennoia," the original three-body world of Sophia's Dreaming. Our world, the terrestrial biosphere coupled with the sun and the moon, is the manifestation of this Dreaming. With the arising of the Archons, another Dreaming comes into play outside our threefold world order. This is the Alien Dreaming. This other Dreaming is from Sophia's power of emanation, an exotic spill, yet it does not impede or arrest her original Dreaming. The Gaia Mythos describes how the impact of the Aeon Sophia upon the density of atomic matter produced a massive fracture, like the shatter pattern on an ice pond. Sophia is located at the ‘centre’, much like a fractal. A spider’s web extension of fracture lines run in all directions. Sophia only perceives a sea of tensile waves. Riding these ‘waves’ are self replicating ‘sea horses’. This can be found in the Mandelbrot Set for iteration. These forms are termed haibes (shadow body) in Coptic. The fractal formations described in the Gaia Mythos (Episodes 9 - 10) are actually physical phenomena that occur spontaneously when an Aeon (a mass-free, high-porosity current of stellar plasma) pours into the dense fields of elementary matter. Initially these "fractal sea horses" seem to be inanimate structures, rigid and almost crystalline in nature. Once Sophia beheld them they became animated. In the second stage of the unfoldment described in Trimorphic Protennoia, the Aeon Sophia "descends to empower her fallen members by giving them spirit or breath." (NHLE 1996, p. 511). The tensile forms morph from semi-rigid seahorses into rounded fetal forms with tails, but the tails, it seems, keep falling off and turning into other embryos. By this bizarre process of self-repeating generation, the neonate horde of the Archons emerges.
~Anunnaki Legacy by Gary Margrove~
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SONS OF GOD❓
THE SONS OF GOD ARE NOT MEN, THEY ARE THE ANGELS THAT REBELLED. Here is proof in the Book of Jasher and the Holy Bible of 66 Books for proof of Holy text. It is written, JASHER 3:23 And in some time after, when the kings and princes and the (sons of men) were speaking to Enoch, and Enoch was teaching them the ways of God, behold an angel of the Lord then called unto Enoch from (heaven), and wished to bring him up to heaven to make him reign there over the (sons of God), as he had reigned over the (sons of men) upon (earth). THIS VERY HOLY SCRIPTURE HAS THE UNDERSTANDING OF THE SONS OF GOD, 👉1. "and wished to (bring him up to heaven) to make him (reign) there (over the sons of God)" meaning ANGELS 👉2. "as he had (reigned over) the (sons of men) upon (earth). meaning MEN 👉Reign there over the sons of God meaning ANGELS referring us to the BOOK OF ENOCH The GENETICS of MIXING creatures is written in the HOLY SCRIPTURES OF ENOCH AND JASHER. Here we read the MIXING OF CREATURES according to the Holy Scriptures. Book of Jasher, Chapter 4:18 And their 👉(judges and rulers) went to the 👉(daughters of men) and 👉(took their wives) by force from their husbands according to their choice, and the sons of men in those days took from the cattle of the earth, the beasts of the field and the fowls of the air, and taught the mixture of animals of one species with the other, in order therewith to provoke the Lord; and God saw the whole earth and it was corrupt, for all flesh had corrupted its ways upon earth, all men and all animals. MEN LEARNED EVIL WAYS FROM THE SON'S OF GOD AND PRACTICED THEM ON THE EARTH AND THIS PROVOKED THE LORD OUR GOD. It is written, 📖👉Genesis 6:2 That the 👉(sons of God saw the daughters of men)👈 that they were fair; and they 👉(took them wives of all which they chose)👈. And the LORD said, My spirit shall not always strive with man, for that he also is flesh: yet his days shall be an {hundred and twenty years}. 🔴The 120 years represents the time God would pass His judgment on the world with the FLOOD. It is written, 🔴Book of Jasher, Chapter 5:7-8, {25}{33-34} 📖7 Speak ye, and proclaim to the sons of men, saying, Thus saith the Lord, return from your evil ways and forsake your works, and the Lord will repent of the evil that he declared to do to you, so that it shall not come to pass. 📖8 For thus saith the Lord, Behold I give you a period of one hundred and twenty years; if you will turn to me and forsake your evil ways, then will I also turn away from the evil which I told you, and it shall not exist, saith the Lord. 📖25 And it was after this that the Lord said to Noah, The end of all flesh is come before me, on account of their evil deeds, and behold I will destroy the earth. 📖33 And Noah rose up, and he made the ark, in the place where God had commanded him, and Noah did as God had ordered him. 📖34 In his five hundred and ninety-fifth year Noah commenced to make the ark, and he made the ark in five years, as the Lord had commanded. IN THE BOOK OF JASHER ENOCH WAS CALLED TO A DUTY IN HEAVEN FOR THE ANGELS OF THE LORD. NOW EXAMINE, 📖Job 1:6 Now there was a day when the 👉[sons of God] came to present themselves 👉before the Lord, and Satan came also among them. [THE TESTING OF JOB] 📖Genesis 6:1-3 And it came to pass when men began to multiply on the face of the earth, and daughters were born unto them, That the 👉[sons of God] saw the daughters of men that they were fair; and they took them wives of all which they chose. 📖JASHER 22:46 And the day arrived when the 👉[sons of God] came and placed themselves before the Lord, and Satan also came with the sons of God before the Lord. [THE TESTING OF ABRAHAM] THE SONS OF GOD ARE NOT MEN. 📖👉JASHER 3:23 And in some time after, when the kings and princes and the sons of men were speaking to Enoch, and Enoch was teaching them the ways of God, behold an angel of the Lord then called unto Enoch from heaven, and wished to bring him up to heaven to make him reign there over the [sons of God], as he had reigned over the sons of men upon earth. "Reign there over the sons of God" means the ANGELS also referring to the BOOK OF ENOCH. 👀👉SONS OF GOD= angel of the Lord then called unto Enoch from heaven, and wished to bring him up to heaven to make him reign there over the sons of God meaning ANGELS, BECAUSE THIS CAME DIRECTLY FROM HEAVEN. 📖👉2 Peter 2:4 For if God spared not the angels that sinned, but cast them down to hell, and delivered them into chains of darkness, to be reserved unto judgment; 📖👉Jude 1:6-7 And angels who did not keep their own domain, but abandoned their proper abode, He has kept in eternal bonds under darkness for the judgment of the great day, 7Even👉[SAME]👈 as Sodom and Gomorrha, and the cities about them in 👉like manner👈, giving themselves over to fornication, and going after 👉strange flesh👈, are set forth for an example, suffering the vengeance of eternal fire. 👀👉HUMANS ARE STRANGE FLESH TO AN ANGEL WHO WAS BORN A SPIRIT. ALSO, HERE IS REFERENCE FROM THESE CHAPTERS AS WELL. 👉BOOK OF JUBILEES The Fall of the Angels and their Punishment; the Deluge foretold (v. 1-20; cf. Gen. vi. 1-12) 👉BOOK OF JUBILEES Noah's Sons led astray by Evil Spirits; Noah's Prayer; Mastêmâ; Death of Noah (x. 1-17; cf. Gen. ix. 28) 🔴1 Corinthians 6:2-3 Do ye not know that the saints shall judge the world? and if the world shall be judged by you, are ye unworthy to judge the smallest matters? Know ye not that we shall judge angels? how much more things that pertain to this life? Meaning Paul was speaking from the Book of Enoch 🔴2 Peter 3:8 But, beloved, be not ignorant of this one thing, that one day is with the Lord as a thousand years, and a thousand years as one day. Meaning Peter was speaking from the Book of Enoch. I know many have strong opinions about the Book of Enoch. Whatever your opinion may be on it, the fact remains, it was well known to the authors of Scripture, to the point where Jude even quoted directly from it, while under the inspiration of the Holy Spirit. Does the Holy Ghost lie? no👈 THE BOOK OF JASHER TALKS ABOUT ENOCH. 👉Joshua 10:13 "Is not this written in the Book of Jasher?" 👉2 Samuel 1:18 "Behold it is written in the "Book of Jasher" One last thought, Book of Jasher, Chapter 6 📖4 And Noah went and seated himself by the door of the ark, and of all flesh that crouched before him, he brought into the ark, and all that stood before him he left upon earth. 📖5 And a lioness came, with her two whelps, male and female, and the three crouched before Noah, and the two whelps rose up against the lioness and smote her, and made her flee from her place, and she went away, and they returned to their places, and crouched upon the earth before Noah. 📖6 And the lioness ran away, and stood in the place of the lions. 📖7 And Noah saw this, and wondered greatly, and he rose and took the two whelps, and brought them into the ark. So what can we learn from this❓ Also, we read, 📖8 And Noah brought into the ark from all living creatures that were upon earth, so that there was none left but which Noah brought into the ark. 📖9 Two and two came to Noah into the ark, but from the clean animals, and clean fowls, he brought seven couples, as God had commanded him. 📖10 And all the animals, and beasts, and fowls, were still there, and they surrounded the ark at every place, and the rain had not descended till seven days after. 📖11 And on that day, the Lord caused the whole earth to shake, and the sun darkened, and the foundations of the world raged, and the whole earth was moved violently, and the lightning flashed, and the thunder roared, and all the fountains in the earth were broken up, such as was not known to the inhabitants before; and God did this mighty act, in order to terrify the sons of men, that there might be no more evil upon earth. There are many wonderful things being explained within these words written in Jasher, 📖13 And at the end of seven days, in the six hundredth year of the life of Noah, the waters of the flood were upon the earth. 📖14 And all the fountains of the deep were broken up, and the windows of heaven were opened, and the rain was upon the earth forty days and forty nights. 📖15 And Noah and his household, and all the living creatures that were with him, came into the ark on account of the waters of the flood, and the Lord shut him in. 📖16 And all the sons of men that were left upon the earth, became exhausted through evil on account of the rain, for the waters were coming more violently upon the earth, and the animals and beasts were still surrounding the ark. 📖17 And the sons of men assembled together, about seven hundred thousand men and women, and they came unto Noah to the ark. 📖18 And they called to Noah, saying, Open for us that we may come to thee in the ark--and wherefore shall we die? 📖19 And Noah, with a loud voice, answered them from the ark, saying, Have you not all rebelled against the Lord, and said that he does not exist? and therefore the Lord brought upon you this evil, to destroy and cut you off from the face of the earth. 📖20 Is not this the thing that I spoke to you of one hundred and twenty years back, and you would not hearken to the voice of the Lord, and now do you desire to live upon earth? 📖21 And they said to Noah, We are ready to return to the Lord; only open for us that we may live and not die. 📖22 And Noah answered them, saying, Behold now that you see the trouble of your souls, you wish to return to the Lord; why did you not return during these hundred and twenty years, which the Lord granted you as the determined period? 📖23 But now you come and tell me this on account of the troubles of your souls, now also the Lord will not listen to you, neither will he give ear to you on this day, so that you will not now succeed in your wishes. 📖24 And the sons of men approached in order to break into the ark, to come in on account of the rain, for they could not bear the rain upon them. 📖25 And the Lord sent all the beasts and animals that stood round the ark. And the beasts overpowered them and drove them from that place, and every man went his way and they again scattered themselves upon the face of the earth. 📖26 And the rain was still descending upon the earth, and it descended forty days and forty nights, and the waters prevailed greatly upon the earth; and all flesh that was upon the earth or in the waters died, whether men, animals, beasts, creeping things or birds of the air, and there only remained Noah and those that were with him in the ark. 📖27 And the waters prevailed and they greatly increased upon the earth, and they lifted up the ark and it was raised from the earth. There are some very wonderful parallels in these writtings. So what are your thoughts❓
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Calling the Philippines: Hub for call center jobs sees fast change from tech
By Wendy Lee | October 28, 2017 | Published on San Francisco Chronicle
Rolando Cuartero checks on messages from his home office on a Saturday evening. Being able to work from home allows him to spend more time with his family.
MANILA — When Rolando Cuartero III spoke to American credit card customers for his job at a call center, he found it stressful — especially when callers insulted his nationality.
“You’re Filipino, I don’t want to talk to you,” some customers would say. “You know what, transfer me to somebody who speaks English,” others demanded. Sometimes the pressure was so great that he blew off steam by putting the phone on mute and shouting at the skies.
“You can’t really hang up on them,” Cuartero said.
The Philippines, where English is one of the national languages, is the largest destination for jobs at U.S. call centers. Last year, the market for outsourced customer service and other business services generated $22.9 billion in revenue and 1.15 million jobs in the Philippines, according to a report by the Oxford Business Group. Such work will soon become “the single largest contributor” to the country’s economy, the report projected.
Technology, from the plummeting cost of routing calls overseas to the efficient distribution of tasks by computer, has made this possible. If a slight accent doesn’t give a worker like Cuartero away, a customer can’t tell where the person answering the phone is sitting.
Yet automation also looms as a long-term threat to the outsourcing industry, boosting the productivity of U.S. workers and allowing robots to handle many tasks.
And the rise in the number of call center jobs has come at a cost. Manila has become even more congested as workers travel long distances to get into work. Graveyard shifts, set for peak calling hours in the United States, take a toll on family life.
Far from shifting jobs permanently away from the U.S. to places like the Philippines, advances in hardware, software and networking continue to roil the system by which work gets distributed around the globe.
One example: Workers such as Cuartero are using the same technology that enabled them to serve customers across the sea to now work from home and get jobs on the fly rather than working for one employer.
Cuartero quit his job handling calls for the credit card business and now gets assignments through San Francisco’s Upwork, which has built a network of freelancers around the world. Upwork said it has 2 million registered freelancers in the Philippines, including customer service representatives such as Cuartero, who now answers calls from his dining room table.
Rolando Cuartero checks on work-related messages. He and his wife are among Filipinos who work at call centers and other customer service jobs for U.S. companies.
A college dropout, Cuartero worked as a grocery bagger until he joined a call center. He says he typically earns about $814 a month — almost double what the average household earned in 2015, according to the Philippine Statistics Authority.
“I love talking to people,” said Cuartero, who grew up speaking English. “I had the mind-set when I was in high school that having a sensible conversation with people will give you information that will help you grow.”
The movement of call center jobs to the Philippines began roughly four years ago, according to Chris Tang, a professor at UCLA’s Anderson School of Management. India competed for the jobs, but over time it became more expensive to employ Indian call center workers because of high turnover rates and the cost to train new workers.
In the U.S., call center workers may earn $20 to $30 an hour. In the Philippines, Tang said, they earn around $2 an hour. The Philippines was once a U.S. territory, so its citizens are familiar with U.S. geography and trends, making it easier to talk to American customers.
“The Philippines is much more Americanized,” Tang said. “They understand the slang and culture.”
But Jasher Sutton, a former director of online booking site Hotels.com, said calls handled by representatives in the U.S. received higher customer satisfaction scores than those done by workers in the Philippines.
“You are paying a premium for that,” Sutton said of U.S. workers. Hotels.com was “willing to trade a little overseas” because it was cheaper than the U.S., he added.
Cuartero enjoys a Saturday evening out with friends and fellow workers, below, in a bar in Quezon City.
Hotels.com, a subsidary of Expedia Inc. in Bellevue, Wash., said it works with suppliers in the Philippines but declined to comment further.
Union officials and some members of Congress have pointed to overseas call centers as part of the reason that U.S. workers are losing their jobs.
Gloria Mendoza, a customer service representative for AT&T in Cerritos (Los Angeles County), said she’s concerned about workers in the Philippines who earn a fraction of her $18.57 hourly wage.
“It affects our job security,” Mendoza said.
Paul Butalid, a country manager in the Philippines for Atos, a company that provides IT help and other services to global businesses, said none of his U.S. corporate clients has asked him to transfer services outsourced to the Philippines back home because of President Trump’s emphasis on creating American jobs.
“If I can get the same kind of service from someone I am paying $1,000 a week to, versus someone I am paying $100 a week to, doesn’t it make sense (to go with) somebody I pay $100 a week to?” Butalid said.
Companies that use call center workers in the Philippines said the savings in wages gives them more flexibility to adjust staffing levels based on clients’ needs.
“Just in terms of cost and getting a lot of people fast, it was the best option at the time,” said Kaytlin Louton, a business operations manager at Redwood City repair company iCracked Inc. The company uses outsourcing firm TaskUs of Santa Monica to employ eight people in the Philippines who provide support for iCracked technicians.
She’s looking for the best person to handle the job, taking into account wages, their abilities, accent and other factors.
“I’m going to look not just in U.S., but also look globally for the best person,” Louton said.
Besides handling calls, workers in the Philippines provide other types of services, including helping companies abroad with marketing, flagging offensive posts online and serving as a virtual concierge. San Francisco’s Magic, for example, provides an on-demand personal assistant service, and has staff in the Philippines.
Many Filipinos work night shifts to sync with U.S. working hours. Typically, call center employees are given set times for breaks and must stow their smartphones in lockers before starting work. The salary of an entry-level worker can range from $582 to $679 a month and may be significantly higher than other jobs, like a public school teacher or a fast-food worker, according to Felipe Medalla, a monetary board member of the country’s central bank.
Bars open early for workers like 24-year-old Reggie Marie Sugalan, who gets a buzz from a bucket of San Miguel beers and a mouthful of beef sisig after coming off her 11 p.m.-to-8 a.m. call center shift.
“This is our dinner,” Sugalan said. “We sleep during the day and work at night. My body clock is already used to it.”
Regular patrons and BPO employees enjoy a game of beer pong in Central BBQ in Quezon City.
While the number of call center jobs in the Philippines is expected to rise, economists said it will be hard to maintain rapid growth as the market matures and automation grows. Also, there could be more competition from countries such as Cambodia, Laos and Vietnam, said Aekapol Chongvilaivan, a country economist for the Philippines at Asian Development Bank.
Turnover rates at call centers are high, according to Medalla.
“It’s hard for people to be awake at night and sleeping during (the) daytime,” he said. “Some of them eventually say, ‘I want to do something else.’”
For Cuartero, Upwork enables him to work from home — allowing him to stay close to his son, who has a developmental disorder. He sets his own wages, and if companies choose to hire him through Upwork, the San Francisco firm takes 5 percent for long-term jobs. He has done jobs for a range of companies, including Palo Alto gardening service Ezhome.
Sabina Alistar, Ezhome’s director of global operations, says the company uses a combination of people and technology to meet customers’ needs.
“As our technology can support more of the basic customer service needs, we empower our staff to learn new skills that enable them to handle more complex situations, or shift into higher responsibility roles,” Alistar said in an email.
Bryce Maddock, CEO of TaskUs, said he expects that automation will have a big impact on the industry. But he plans to retrain his workers for other tasks. For example, if responses to customer emails become automated, employees could be trained to analyze data about trends in customer requests, he said.
Cuartero, 36, says he’s not worried about his job being taken over by a machine in the next three decades because he thinks it can’t replicate empathy or satisfy customers the way a human can. One night in May, Cuartero sat barefoot at his dining room table around 1 a.m, wearing a pink T-shirt and red shorts and defusing a situation in which a San Ramon customer was upset that a gardener did not come at the time requested.
“A machine cannot read between the lines,” Cuartero said.
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Okay promo time!!!
Ayyy Halloween episode!!
:OO :DDDDD THEIR COSTUMES ARE SOOO CUTE :DDDDDDD!!!!
Ayy Lea's Ahsoka!!! 🥰🥰
It would've been funnier if Lea as Leia. . . get it lol xD
Just the similar sounding. Also a difference of one letter xD. Anyway lol
Hmm okay Jordan
Boring but fair enough lol
Ope o.o
Honestly who knows if it'll even work
SLGHSJ G L A S S M A N you didn't have to SAY IT (let's be real he did lol)
Dang xdd o.o
That next episode looks wild lol
Okay, that's about it for my final thoughts! Now it's time for the. . .
REVIEW
I really enjoyed this episode! The arguing is getting to me thoughhhh 😭😭😭. Like I get both sides so it sucks but guys :(((. I just want all of my wholesome doc family relationships back xdd. Anyway lol, into the individuals!
Park is clearly suffering xd. Let's just say that. I imagine Morgan is too, we're just not seeing it as much. But gosh dangit their banter is still good xD. Especially with Jordan and Perez joining in lol. Anyway, honestly I really hope they work it out <3. I don't think they have the guts to abandon Parknik lol. Also, as usual, amazing and skilled, especially Park (since we saw that). Loved his belief in the patient, well being able to save him that is :). Save is foot anyway, lol.
Perez sir how DARE you leave Jordan hanging like that. Not okay xdd. But I really do think they'll happen eventually, and I think they'll be a cute couple :). Also they were icons this episode, especially with that car procedure. Medicinal procedure lol, it sounds weird with just car xDD. Anyway, how dare <3. And with a bet too xD.
I'm glad Asher apologized to what's her face! I'm also glad that she opened up a bit to him, because he really is just curious, it just has some uncomfortable biases attached to it. But he's trying to get out of those, and that's great :). It was honestly a really nice explanation and apology, and I'm glad she seemed to maybe be doing a tiny bit better. I felt bad for her with all the military stuff (fooling around with it) and probably memories she didn't enjoy :(. So, I'm glad she's doing okay :).
Also yes I will keep Asher's trauma in my mind and think about the implications for it with that explosion thank you very much <33. XD.
I'm happy Lim is finding company with that guy! Honestly it's good for any of them to have company outside of the hospital I think :)) (even though, like I said, I love my little St. Bonaventure family). And I'll still say her feelings about Shaun are valid, but I think she may be being a bit harsh with how she thinks about him. Thinks about him as her enemy, I guess. But she's going through so much, I can't really blame her.
Also Andrews really is just trying his best xd. I get the feeling that even though he's supportive, he's going to be tolerating less and less of this situation as a whole, on either side, which honestly I'm glad of. I feel like he's more impartial than most of them, and while I don't think there should be sides, he really isn't taking one as of yet. Especially good as their boss xD.
Glassmannnn 😭😭😭. I miss him and Shaun's relationship :((. I know they still have it, one argument doesn't ruin that, but I miss seeing it. I just hope they can all make up soon <3. And again, Glassman's feelings.are valid, they just hurt me personally lol xDD.
Shaun, and a bit of Lea. I'm glad Lea's supporting Shaun, but I do think she needs to have more sympathy for the others. She is his wife though, so I'm glad she's there for him <33. Everyone just needs to take a chill pill and process their emotions without hurting other people xD. Alas, that is not possible lol.
Anyway, Shaun. I feel like most of the issues he was having with people this episode were, while maybe not a direct result of, amplified by his situation with Lim. He's tense, and emotional, and it's showing. Also his closet office is hilarious xD. Though I'm sure Park and him will eventually be able to work it out :). Jasher needs that (to happen) lol /hj xD. Anyway, Shaun does need to be a bit more open to the other point of view, take more responsibility, but his feelings (denial especially makes sense) are still valid. It's rough to navigate but he's done it with surprising control (for anyone I mean, not like it's specifically a him problem), and even though he's definitely still struggling and stuff he's trying.
Overall, I really liked the episode! I thought it had some great moments great patient cases (I am so glad they both survived and got to keep their limbs, lol), and honestly some good moments spread around of everyone. The drama is killing me, but I'm also loving it lol. It was just a really good episode :).
So yeah! What a good episode. It wasn't too crazy, but I feel like next week will be. This has been my review of. . .
The Good Doctor, Season 6, Episode 4: Shrapnel
I really liked this episode! It seems like the drama is getting to it's peak, so I think the next episode will be wild. Especially with it being Halloween and all! I'll be back next week for my review of. . .
The Good Doctor, Season 6, Episode 5: Growth Opportunities
See you guys then!
#the good doctor#tgd#oasis's tgd chatter#wild ep!!!#good though :DD#I enjoyed it!! it had a bunch of tea lol#anyway yeah :)))#love you guys :DDD 🥰🥰!!!!#byeeee <333!!
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