#my mutuals could probably attest I don't swear much but this sure drew a blue streak out of me
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northwestofinsanity · 1 month ago
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Ray-rah, CSC Serviceworks, your laundry management app absolutely sucks. (And that's the PG version of my opinion)
Sincerely, a tired veterinary student with a final exam coming up, who is now in a sketchy Laundromat across town paying extra to do laundry, and trying to study, because your app declined my credit card five times (despite the fact that it is fully paid off and doesn't expire in two years, despite that I've used it before, and oh, by the way, I called the company and they said they approved it on their end, and your system is reverting it), so now I can't add to my account to start machines in the laundry facility at my apartment... This when it's already a game to find out if your network will be up so I can scan a machine to start every week. God only knows why my HOA switched their system to yours when you're ranked an F by the Better Business Bureau, according to my online searches. Your online chat is useless, and my attempts are telling me that the reviews saying your call line puts people on hold for over an hour to go nowhere are accurate.
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