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Cyber Security Essential Tips for Online Safety in 2024
Internet is one of the greatest and smartest creation of humans. From uploading pictures on social media to order food, it continues to become a significant part of our daily life. But with all the comfort it brings in our life, it also comes an undeniable threat to our personal information left on internet in the form of digital footprints. Cyber threats have been growing so fast nowadays, that they have become a point of serious concern for the government also.
The fact that in every 39 seconds, there is a cyberattack happening somewhere in the world is quite alarming. Another fact which is bug concern is, that is we take a global average cost of data breach it will be somewhere around $3.9 million across as small and medium size enterprises. These statistics as a matter of fact shows a serious concern for cyber security.��
However, with limited sources available, it becomes important for us to at least know a bit of cyber security tips and tricks to save our data from the growing cyber threats. Here, we are going to share some tips for Master of Science in cyber security online in 2024.
Password and Authentication:
Strong Password: It is quite obvious that a strong password might play an important role in saving our details from the cyberattackers. So, rather than using your birthday and your pet name as your password, try to create a strong combination of numbers, words and symbols, with an ideal number of at least 12 characters.
Two-Factor Authentication: By requiring a second verification step-like code delivered to your phone-in addition to your password, 2FA adds an extra layer of protection. Wherever you can, turn on 2FA; it's a straightforward but effective protection against unwanted access.
Updates and Security Solutions:
Software Updates: It often includes important security patches that fix the damage done by cybercriminals. Bring it in your habit to update your system, applications, and antivirus on a regular basis. You can also enable automatic updates for convenience and protection.
Antivirus and Anti-Malware: A good antivirus application can detect and block malware like viruses, ransomware and spyware etc. By keeping an update of antiviruses helps you to protect your system effectively.
Phishing, Social Engineering, and Suspicious Links:
Phishing: Almost 75% of cyberattacks takes place by phishing emails and messages, in attempt to trick you and taking your passwords and financial details. One needs to be very careful with the mails and messages carrying links asking you to download from an unknown sender.
Social Engineering: Social engineering techniques use psychological vulnerabilities of people to get data and systems. Cyberattackers could pretend to be friends, authorities, or customer support agents. Never share your personal information online unless you are confident about the integrity of the website and the recipient.
Suspicious Links: Don't click on links or even social media posts, without caution. Before clicking, move the mouse pointer over the link to view the real destination URL. Don't click of anything seems strange.
Public Wi-Fi and VPNs
Public Wi-Fi: Using public Wi-Fi might be convenient, but are not secure every time. Try not to perform any activity that contains using your personal information like online banking, or that requires using a password while using public Wi-Fi. Use a Virtual Private Network (VPN) to encrypt your internet traffic, which will also work as an additional security while using a public network.
VPNs: A VPN works as a security wall between your device and the internet, and makes it hard for cybercriminals by encrypting your data to decrypt it. Although it's not a complete solution, using a VPN and improve your online security, specially on public Wi-Fi.
What is an MS in Cyber Security
An MS in Cyber Security is a postgraduate degree that provides students the expertise and skills to understand, analyse, and protect your system against cyber threats. The curriculum usually covers topics like cryptography, network security, incident response, and digital forensics. Students also get practical experience through labs and simulation, learning to apply the expertise to a real-world scenario.
Benefits of an MS in Cyber Security:
Here are the Benefits of an MS in CyberSecurity
High demand and Earning: The demand for experienced professionals is higher than it's supply, which is creating a very competitive job market with very high salary potential and additional benefits.
Multiple Career Options: An MS in cyber security degree, can give you a number of career choices. You can become a network security analyst, security architect, penetration tester and a cyber security consultant.
Intellectual Challenges: Cyber Security is a diverse field which requires you to have habit to learn continuously with the update. An MS in cyber security gives you the skills that will help you stand out of the crowd and face complex security issues easily.
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Your Local IT Partner: Solving Tech Problems So You Can Focus on Growing
Running a business in today's world is more reliant on technology than ever before. But let's face it, technology isn't always smooth sailing. It can be a source of frustration, distraction, and even lost revenue when things go wrong. As a business owner in Newnan or Peachtree City, you've got enough on your plate without having to worry about IT headaches.
That's where Affinity Technology comes in. We're not just another IT company; we're your local partner, dedicated to helping your business thrive by taking the burden of technology off your shoulders.
The Tech Troubles That Hold You Back
Technology should empower your business, not hinder it. However, if you're like many businesses, you're probably no stranger to these common tech headaches:
Downtime Disasters: A sudden server crash, a malicious malware infection, or even a sluggish internet connection can disrupt your entire operation, costing you valuable time, productivity, and revenue. These disruptions can have a cascading effect on customer satisfaction and ultimately damage your bottom line.
Security Nightmares: Cyber threats loom large in today's digital landscape. A single security breach can expose your confidential data, compromise your customer's trust, tarnish your brand reputation, and lead to substantial financial losses. The consequences can be devastating, especially for small businesses.
Tech Support Frustrations: Trying to resolve IT issues in-house can quickly become a time sink and a source of immense frustration. Without the necessary expertise, troubleshooting complex problems can lead to prolonged downtime and unproductive hours spent wrestling with technology instead of focusing on core business tasks.
The "Keeping Up" Game: The rapid pace of technological advancement means that staying ahead of the curve can feel like an insurmountable challenge. Without dedicated IT support, it's difficult to stay informed about the latest trends, security patches, and best practices, leaving your business vulnerable to potential risks.
Your Local IT Solution
We understand the unique challenges faced by businesses in Newnan and Peachtree City. That's why we offer comprehensive, tailored IT solutions designed to meet your specific needs.
Here's how we can help:
Proactive IT Management: We don't just react to problems; we actively monitor your systems to identify and address potential issues before they cause downtime.
24/7 Support: We're available around the clock to resolve any IT issues that arise, so you can rest easy knowing your technology is in good hands.
Robust Cybersecurity: We implement state-of-the-art security measures to protect your business from cyber threats, including firewalls, antivirus software, and employee training.
Strategic IT Planning: We work with you to develop a long-term technology roadmap that aligns with your business goals, ensuring that your IT infrastructure can support your growth.
Cloud Solutions: We can help you leverage the power of the cloud to improve efficiency, scalability, and accessibility.
Data Backup and Recovery: We ensure your data is safe and secure with regular backups and a disaster recovery plan, so you can quickly get back to business in the event of an unexpected event.
The Benefits of a Local Partnership
Choosing a local IT partner offers several distinct advantages:
Community Connection: We're invested in the success of Newnan and Peachtree City businesses. We understand the local landscape and are committed to supporting our community.
Personalized Service: You're not just another number to us. We take the time to get to know your business and your unique needs, so we can provide tailored solutions that deliver real results.
Quick Response Times: When you need help, we're just a phone call away. We can often resolve issues remotely, and if on-site support is needed, we can get there quickly.
Face-to-Face Support: We believe in building strong relationships with our clients. We're always available for in-person consultations and meetings.
Supporting Local Economy: By choosing a local IT partner, you're not just getting great service, you're also supporting the local economy and helping to create jobs.
Focusing on Your Growth
When you partner with us, you free yourself from the burden of IT management. You can finally focus your time, energy, and resources on what you do best – running and growing your business. Let us handle the technology, so you can focus on achieving your goals.
Don't Let Technology Hold You Back
If you're ready to say goodbye to IT headaches and hello to a more productive, profitable future, we're here to help. Contact us today to schedule a free consultation and discover how a local IT partnership can transform your business.
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does a vpn keep people from hacking your phone
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does a vpn keep people from hacking your phone
VPN encryption
VPN encryption is a crucial aspect of maintaining online security and privacy. Virtual Private Networks (VPNs) utilize encryption to safeguard data transmitted over the internet, making it unreadable to anyone who might intercept it. Encryption works by encoding the data in such a way that only authorized parties possess the means to decode and access it.
There are several encryption protocols commonly used by VPN providers, each offering varying levels of security:
AES (Advanced Encryption Standard): AES is widely regarded as one of the most secure encryption standards available. It employs symmetric encryption, meaning the same key is used for both encryption and decryption. AES comes in different key lengths, with 256-bit AES encryption being the most robust and virtually unbreakable with current technology.
RSA (Rivest-Shamir-Adleman): RSA is an asymmetric encryption algorithm commonly used for key exchange in VPN connections. It relies on the mathematical difficulty of factoring large prime numbers to ensure secure communication between the client and the server.
OpenVPN: This open-source VPN protocol supports various encryption algorithms, including AES and RSA. OpenVPN is highly configurable, allowing users to customize encryption settings according to their security requirements.
IPsec (Internet Protocol Security): IPsec is a suite of protocols used to secure internet communication at the IP layer. It can be used in conjunction with other encryption algorithms to create VPN connections with strong security features.
In addition to encryption protocols, VPNs often employ other security measures such as tunneling protocols and authentication mechanisms to enhance data protection. However, it's essential to choose a reputable VPN provider that implements robust encryption standards and regularly updates its security protocols to adapt to emerging threats. By using a VPN with strong encryption, users can enjoy greater privacy and security when browsing the internet or accessing sensitive information online.
Mobile device security
Mobile device security is a critical aspect of our digital lives, given the sheer amount of personal and sensitive information we store on our smartphones and tablets. As these devices become increasingly integrated into every aspect of our daily routines, from banking to socializing, ensuring their security is paramount.
One of the most basic yet crucial steps in mobile device security is setting up strong authentication methods, such as passwords, PINs, or biometric recognition like fingerprint or facial recognition. This acts as the first line of defense against unauthorized access to the device.
Keeping the device's operating system and apps up to date is equally important. Manufacturers and developers regularly release updates that patch security vulnerabilities and strengthen defenses against emerging threats. Neglecting these updates can leave devices susceptible to exploitation by hackers.
Installing reputable antivirus and security software further enhances mobile device security by providing real-time protection against malware, phishing attempts, and other cyber threats. These programs often include features such as remote locking and wiping, which can be invaluable in the event of loss or theft.
Practicing safe browsing habits is another crucial aspect of mobile device security. Avoiding suspicious websites and refraining from clicking on unknown links or downloading files from untrusted sources can prevent malware infections and phishing attacks.
Lastly, enabling device encryption adds an extra layer of security by scrambling data stored on the device, making it unreadable without the decryption key. This ensures that even if the device falls into the wrong hands, the sensitive information it contains remains protected.
By implementing these measures, users can significantly reduce the risk of unauthorized access, data breaches, and other security incidents, safeguarding both their personal information and digital identities in an increasingly connected world.
Cybersecurity measures
Cybersecurity measures are essential in today's digital age to protect sensitive data and information from being compromised by cybercriminals. Implementing robust cybersecurity measures is crucial for individuals, businesses, and organizations to safeguard their digital assets and maintain the confidentiality and integrity of their data.
One of the most fundamental cybersecurity measures is ensuring strong password security. Using unique, complex passwords for different accounts and changing them regularly can help prevent unauthorized access to sensitive information. Multi-factor authentication adds an extra layer of security by requiring users to provide multiple forms of verification before granting access.
Regular software updates are another crucial cybersecurity measure. Keeping operating systems, applications, and security software up to date helps patch known vulnerabilities and protect systems from cyber threats. Installing reputable antivirus and antimalware programs can also help detect and remove malicious software that could compromise systems.
Data encryption is a powerful cybersecurity measure that converts sensitive information into unreadable code, making it difficult for unauthorized users to decipher. Implementing encryption for data in transit and at rest helps ensure that even if data is intercepted, it remains secure and confidential.
Training employees on cybersecurity best practices is essential for organizations to create a security-conscious culture. Educating staff on how to identify phishing emails, avoid suspicious links, and protect sensitive information can help prevent security breaches caused by human error.
In conclusion, cybersecurity measures play a critical role in safeguarding digital information and preventing cyber attacks. By implementing strong password security, regular software updates, data encryption, and employee training, individuals and organizations can enhance their cybersecurity posture and mitigate potential risks.
Phone hacking prevention
Title: Protecting Your Phone: Effective Strategies for Preventing Hacking
In today's digital age, smartphones have become an integral part of our lives, containing a wealth of personal information. However, this convenience also makes them a prime target for hackers seeking to steal sensitive data. To safeguard your privacy and security, it's crucial to implement effective measures to prevent phone hacking. Here are some strategies to fortify your device against potential threats:
Keep Software Updated: Regularly updating your phone's operating system and applications is essential. These updates often include security patches that address vulnerabilities exploited by hackers.
Enable Two-Factor Authentication (2FA): Adding an extra layer of security by enabling 2FA can significantly reduce the risk of unauthorized access to your accounts. This typically involves entering a verification code sent to your phone in addition to your password.
Use Strong, Unique Passwords: Avoid using easily guessable passwords or reusing them across multiple accounts. Opt for complex combinations of letters, numbers, and symbols to enhance security.
Beware of Phishing Attempts: Exercise caution when clicking on links or downloading attachments from unfamiliar sources, as these could be phishing attempts designed to trick you into revealing sensitive information.
Install Security Software: Consider installing reputable antivirus and antimalware software on your device to detect and remove malicious software that could compromise your security.
Encrypt Your Data: Take advantage of your phone's encryption capabilities to protect your data from unauthorized access, especially if your device contains sensitive information such as financial or medical records.
Limit App Permissions: Review and adjust the permissions granted to each app on your phone, ensuring they only have access to the information they need to function properly.
By implementing these proactive measures, you can significantly reduce the risk of falling victim to phone hacking and safeguard your personal information from unauthorized access. Stay vigilant and prioritize your digital security to enjoy peace of mind in an increasingly interconnected world.
Virtual Private Network (VPN) safeguards
A Virtual Private Network (VPN) is a powerful tool that provides users with online privacy and security. By creating a secure and encrypted connection over the internet, a VPN safeguards your data from prying eyes and potential threats. There are several key ways in which a VPN enhances your online security:
Encryption: One of the primary functions of a VPN is to encrypt your internet traffic. This means that all data transmitted between your device and the VPN server is scrambled, making it nearly impossible for hackers or other malicious third parties to intercept and decipher your information.
IP Address Masking: When you connect to a VPN server, your real IP address is hidden and replaced with the IP address of the VPN server. This helps protect your anonymity online and prevents websites and online services from tracking your true location.
Secure Browsing: Using a VPN ensures that your online activities, such as browsing history, downloads, and communication, remain private and secure. This is especially important when accessing public Wi-Fi networks, as VPNs prevent potential eavesdroppers from monitoring your internet traffic.
Bypassing Censorship and Geographical Restrictions: VPNs allow users to bypass censorship and access geo-blocked content by routing their internet connection through servers located in different countries. This can be particularly useful for accessing websites and services that may be restricted in your region.
Overall, a VPN serves as a robust safeguard for your online activities by providing encryption, anonymity, and secure browsing capabilities. Whether you're concerned about data privacy, online security, or unrestricted access to content, using a VPN can greatly enhance your online experience and protect your digital presence.
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Safeguard Your Accounts with Fidelity Secure Login: A Comprehensive Guide
In today's digital age, securing your online accounts is paramount. With cyber threats on the rise, protecting your financial assets should be a top priority. Fidelity Secure Login provides robust security measures to ensure the safety of your accounts. In this comprehensive guide, we'll delve into the features and benefits of Fidelity Secure Login, as well as provide tips on how to maximize your account security.
Understanding Fidelity Secure Login
Fidelity Secure Login is a multi-layered security system designed to protect your My Fidelity Login Investments accounts from unauthorized access. It employs advanced encryption technology and authentication methods to safeguard your sensitive information.
Key Features of Fidelity Secure Login
Two-Factor Authentication (2FA): Fidelity Login offers two-factor authentication as an additional layer of security. With 2FA enabled, you'll need to provide a unique code sent to your registered mobile device or email address in addition to your username and password.
Secure Password Management: Fidelity encourages users to create strong, unique passwords for their accounts. They also offer password management tools to help you generate and store complex passwords securely.
Account Monitoring: Fidelity continuously monitors your account for suspicious activity. If any unusual transactions or login attempts are detected, they will notify you immediately via email or phone.
Encryption: All data transmitted between your device and Fidelity's servers is encrypted using industry-standard protocols. This ensures that your information remains confidential and protected from interception by cybercriminals.
Biometric Authentication: For added convenience and security, Fidelity App Login supports biometric authentication methods such as fingerprint or facial recognition on compatible devices.
Tips for Maximizing Account Security
Enable Two-Factor Authentication: Take advantage of Fidelity's 2FA feature to add an extra layer of protection to your account.
Use Strong Passwords: Create complex passwords consisting of a combination of letters, numbers, and special characters. Avoid using easily guessable information such as birthdays or pet names.
Regularly Update Passwords: Change your passwords periodically to reduce the risk of unauthorized access. Aim to update them at least every few months.
Monitor Your Accounts: Keep an eye on your account activity and report any suspicious transactions or login attempts to Fidelity immediately.
Avoid Public Wi-Fi: Refrain from accessing your Fidelity account Login on public Wi-Fi networks, as they may not be secure. Instead, use a trusted internet connection or a virtual private network (VPN).
Keep Your Devices Secure: Ensure that your devices are protected with up-to-date antivirus software and security patches to prevent malware and other cyber threats.
Final Thoughts
Fidelity Secure Login offers robust security measures to safeguard your investment accounts against unauthorized access. By taking advantage of features such as two-factor authentication and secure password management, you can enhance the protection of your financial assets and enjoy peace of mind knowing that your information is safe and secure. Remember to stay vigilant and follow best practices for online security to mitigate the risk of cyber attacks. With Fidelity Secure Login, you can invest with confidence, knowing that your accounts are well-protected.
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"I know exactly where you are!"
Imagine your information being leaked, everything about you is known and out in the open. Scary, right? So lets see why safety is important when in ICT.
Anything you put in your devices is free game if you're not careful enough. One wrong click can ruin your life.
Information Communication Technology (ICT) plays a vital role in ensuring safety in various areas. In the context of public safety, ICT is crucial in supporting effective communication and decision-making under complex and uncertain environments such as disasters. It enhances the cognitive capacity of emergency managers, enabling them to respond more effectively to emergencies (Frontiers, 2016).
However, ensuring that the ICT you use is safe is also needed. Why?
Ensuring safety in Information and Communication Technology (ICT) is crucial for various reasons, encompassing both individual and societal well-being.
Protecting Personal Information: Safety in ICT is essential for safeguarding individuals' personal and sensitive information, preventing unauthorized access, identity theft, and cybercrimes. Standards like the General Data Protection Regulation (GDPR) emphasize the importance of securing personal data.
Preventing Cybersecurity Threats: The increasing frequency and sophistication of cyberattacks highlight the need for robust safety measures in ICT. Implementing effective cybersecurity practices is crucial to protect systems, networks, and data from unauthorized access, malware, and other threats
Ensuring Business Continuity: Safety in ICT is vital for the continuity of business operations. It involves measures to prevent disruptions caused by cyber incidents, system failures, or other technological mishaps, thereby safeguarding economic interests and organizational stability.
Promoting Ethical ICT Use: Safety in ICT includes considerations of ethical behavior in the digital realm. This involves educating users about responsible online practices, discouraging cyberbullying, harassment, and promoting positive digital citizenship.
Supporting National Security: The safety of critical infrastructure, which heavily relies on ICT, is crucial for national security. Governments worldwide implement measures to protect essential services, communication systems, and sensitive information from cyber threats.
Facilitating Trust in Digital Transactions: In an era where online transactions are prevalent, safety in ICT is essential for establishing and maintaining trust. Users need confidence that their financial transactions, personal details, and communications are secure from unauthorized access and fraud.
Ensuring Safe Digital Environments for Children: Given the widespread use of ICT by children, safety measures are critical to protect them from inappropriate content, online predators, and potential harm. This is particularly emphasized in various guidelines and initiatives aimed at creating a safe online environment for children.
It's a scary world out there, but how can you stay safe in ICT?
Staying safe in Information and Communication Technology (ICT) involves adopting proactive measures to protect your personal information, digital devices, and online activities.
Use Strong Passwords: Create complex passwords with a combination of uppercase and lowercase letters, numbers, and symbols. Also avoid using easily guessable information such as birthdays or names.
Enable Two-Factor Authentication (2FA): Activate 2FA whenever possible to add an extra layer of security. This typically involves receiving a code on your phone or email after entering your password.
Keep Software and Systems Updated: Regularly update operating systems, software, and applications to patch vulnerabilities. Enable automatic updates whenever available to ensure timely security fixes.
Use Antivirus and Anti-Malware Software: Install reputable antivirus and anti-malware software to protect against malicious software and online threats. Keep the software updated for optimal effectiveness.
Be Wary of Phishing Attempts: Avoid clicking on suspicious links in emails, messages, or websites. Verify the legitimacy of unexpected emails or requests by contacting the organization directly.
Secure Your Wireless Network: Use a strong and unique password for your Wi-Fi network. Regularly check and update your router's firmware.
Backup Important Data: Regularly back up critical data to an external device or a secure cloud service. In case of data loss or ransomware attacks, having backups ensures you can recover your information.
Be Mindful of Public Wi-Fi:
Avoid accessing sensitive information when connected to public Wi-Fi networks. Use a Virtual Private Network (VPN) for secure and encrypted browsing on public networks.
Review App Permissions: Regularly review and update the permissions granted to apps on your devices. Only grant necessary permissions to maintain privacy and security.
Educate Yourself about Online Threats: Stay informed about common online threats, scams, and cybersecurity best practices. Participate in online safety training or awareness programs.
Monitor Financial and Personal Information: Regularly check your bank and credit card statements for unauthorized transactions. Monitor your credit reports for any suspicious activity.
Secure Your Physical Devices: Use biometric authentication or secure passwords to protect your smartphones, tablets, and computers. Keep devices physically secure to prevent unauthorized access.
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Best Practices for Managing Call Center Operations
Call centers are crucial for many businesses, especially the ones that deal directly with customers. By leveraging call centers, they provide customer support, answer customer queries, resolve issues with products or services, and even accept orders or requests over the phone. A recent statistic shows that almost 90 percent of customers feel that the experience is as important as the product or service.
However, setting up a call center is relatively easy compared to managing its operations day in and day out. No matter how much one invests in buying the highest quality of equipment and hiring the most qualified people, a call center will not succeed in its purpose and goals if the management is inefficient.
That’s why it’s extremely important to manage call center operations as efficiently as possible. This blog post details seven best practices for managing call center operations. Read on to know more.
Invest in the right hardware and software
Invest in the right people
Focus on customer needs
Seek feedback from your agents
Invest in training, learning, and development
Track key metrics and KPIs
Abide by international data and privacy regulations
Invest in the right hardware and software
When it comes to ensuring the utmost efficient management of your call centers, you need to have the right hardware and software in place. Without those, you simply cannot handle calls no matter how talented and skillful agents you have. Investing in the right hardware and software can mean the difference between the success and failure of a call center.
Update your computer systems with the latest version of antivirus software so that they are well protected from viruses, malware, and other malicious files. Provide your agents with noise-cancellation headsets so that the call quality remains high even when a large number of agents handle calls on your call center floor. If your budget allows, equip your call center with a fax machine, printer, and other peripheral devices.
Now coming to the soul of your call center i.e. your call center solution, it pays to invest in quality. That will enable you to reap handsome rewards in the long run. Sophisticated call center software will streamline your calls and automate most of the mundane tasks, your agents’ efficiency, and productivity. In the age of multichannel communication, you can consider investing in high-quality omnichannel contact center software.
Invest in the right people
Recruiting the right people is extremely important for call center owners. Ignoring that will lead to a lot of major problems starting from underperformance, high employee turnover rate, unenthusiastic workforce, and longer training periods. To prevent that you must handpick the right candidates and retain them for as long as possible by paying industry-standard wages.
Here are some ways you can hire the right team members. Create a persona of your ideal representative and look for the key skills in all candidates you interview. The skills can be excellent communication skills, interpersonal skills, critical thinking, empathy, and emotional intelligence.
After that, create an assessment plan to evaluate various candidates for different positions. The program will help you cherry-pick the most suitable candidates who are accomplished enough to qualify for the rounds of written tests, personal interviews, management rounds, and mock calls. Create a strong attraction strategy so that you can attract the right types of people into your organization.
Focus on customer needs
This is a no-brainer. The very purpose of setting up a call center is to communicate with your customers, either by making outgoing calls or by receiving incoming calls. When providing excellent customer service is the core focus of every call center, customer needs must come first.
To know your customers’ needs, you must be familiar with them and know their pain points and the solutions they’re seeking. If you run an inbound call center, you can know about all these on the very calls when your customers call you and share their problems and concerns directly with your agents. But that approach won’t work while making outgoing calls. You need to be proactive to know what your customers want from you and how you can fulfill their desires.
Seek feedback from your agents
To improve your call center’s efficiency and customer service operations, seek feedback from your agents. That’s because they interact with your customers the most and they can provide you valuable insights on customer engagement, most commonly asked questions, escalation requests, as well as issues or defects in your workflow.
As per a report released by Salesforce, seven out of every ten customers opine customer service representatives’ awareness of sales interactions is crucial in keeping their business. By seeking customer service agents’ feedback, you will not only gain valuable insights into your customer perception and satisfaction levels but also the potential areas for improvement.
Invest in training, learning, and development
Providing the right training to agents is extremely important. Here are some stats to prove it. As per a Salesforce study, four out of five high-performing customer service representatives say they receive the training they need to perform their work efficiently as against about half of the underperforming agents who took part in the study. The same study found that over two-thirds of high-performing agents are in search of situations to leverage AI compared to one-third of underperformers.
Call centers must invest in training, learning, and development in the rapidly changing digital landscape. To drive the point home, let’s look at the data from the above-mentioned study. More than half of the agents who took part in the study say that without AI, they spend the majority portion of their time on repetitive tasks compared to only a third of agents with AI. To remain competitive, you need to design a detailed training program and update it continuously. Create a knowledge base that agents can use during interactions.
Track key metrics and KPIs
Tracking metrics and key performance indicators (KPI) is extremely important in a call center. First and foremost, it enables you to monitor your customers’ experience by tracking metrics such as customer effort score (CES), customer satisfaction score (CSAT), and net promoter score (NPS).
Second, it can allow you to monitor your agents’ and teams’ performance by tracking metrics such as call resolution rate, call abandonment rate, and average handle time. Monitoring these metrics will allow you to detect performance issues and adjust critical areas of improvement quickly to enhance customer service levels.
By tracking operational metrics and KPIs, you can gain valuable insights into work and resource management such as call abandonment rate, peak hour traffic, call arrival rate, and more. Tracking metrics and KPIs enables managers to spot trends in customer service, which enables them to make data-driven decisions and optimize their operations.
Abide by international data and privacy regulations
If your call center deals with international customers and callers, you must comply with the data and privacy regulations set by the regulatory bodies of those countries. For example, if you serve customers in the European Union and the European Economic Area, then you must abide by the General Data Protection Regulation (GDPR), which is one of the toughest data privacy and protection laws in the world. If you don’t comply, you may pay heavy penalties.
According to DLA Piper, GDPR regulators issued almost $1.2 billion in penalties between January 2021 and February 2022. As many as 224 companies were fined for not adhering to the GDPR. Likewise, you must comply with the regulations set by the Health Insurance Portability and Accountability Act (HIPAA), Telephone Consumer Protection Act (TCPA), Payment Card Industry Data Security Standard (PCI-DSS), etc.
All things considered,
Managing a call center can be a difficult task if proper strategies and best practices are not in place. Both provide a framework for accomplishing a call center’s purpose and objectives, managing resources efficiently and designing and implementing the right processes.
Are you interested in using the best call center software that can help in managing call center operations?
AC InfoSoft offers a range of call center solutions that help call centers manage call center operations and even simplify enforcing best practices. To learn more about call center solutions offered by AC InfoSoft, please visit https://www.acinfosoft.com/call-center-solutions/
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How to get norton antivirus refund
To request a refund for Norton Antivirus, you will need to follow the refund policy and procedures set by Norton's parent company, NortonLifeLock. Keep in mind that refund policies may vary based on the specific product, region, and the time elapsed since the purchase. Here's a general guide on how to initiate a refund:
For Instant Help, Dial 0800-090-3202 (for the UK only)
Contact Norton Customer Support: Visit the official Norton website and navigate to the "Support" or "Contact Us" section. Look for a customer support phone number or email address.
Provide Purchase Details: When contacting customer support, be ready to provide the necessary information, such as your name, email address, order number, product details, and purchase date. This information will help them locate your purchase in their system.
Explain Reason for Refund: Clearly state your reason for requesting a refund. It could be due to dissatisfaction with the product, technical issues, or any other valid reason.
Follow Instructions: Norton's customer support will guide you through the refund process. They may require you to fill out a refund request form or provide additional information.
Await Response: After you've initiated the Norton refund request, you'll need to wait for Norton's customer support team to respond. They may ask for more information or provide you with instructions on how to proceed.
Refund Approval: If your request meets the refund criteria outlined in Norton's refund policy, they will approve the refund. The time it takes to process the refund can vary, and Norton's customer support will provide you with an estimated timeline.
Refund Method: The refund will typically be issued using the same payment method you used for the original purchase. If you used a credit card, the funds will be returned to your credit card. If you used another payment method, Norton's customer support will provide information on how the refund will be processed.
It's important to note that refund policies can change, and it's always recommended to review the specific refund policy associated with your purchase before proceeding. Additionally, ensure that you follow the instructions provided by Norton's customer support to ensure a smooth refund process.
Remember that this information is based on my last update in September 2021, and details might have changed since then. Always refer to the most current information provided by NortonLifeLock for accurate and up-to-date refund procedures.
Source - How to get norton antivirus refund
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Mark Tencaten | How to keep your crypto exchange account secure?
According to Mark Tencaten, you are in charge of ensuring the security of the money. Even when the exchange has taken all the necessary precautions, the trader must still take some steps to guarantee the security of the funds in his wallet. Although the provider can ensure that the locks are impenetrable, it is nevertheless recommended that you take precautions by keeping the location of your keys and your keys' location a secret. Mark Tencaten states that users must follow a series of rules to guarantee the security of their cryptocurrency accounts. Please adhere to the following recommendations:
1. Configure two-step authentication - Set up two-factor authentication to make sure that no one can enter your cryptocurrency account without knowing both your password and the one-time password (OTP).
2. Verify the address bar - Always verify the URL you're viewing by looking at the address bar of your browser. You can fall prey to phishing and lose control of your account if the website you view appears even slightly different. Save the URLs for your exchanges. Keep your guard up!
3. Never share any sensitive information - Even while the administrators and customer service representatives of the cryptocurrency exchanges frequently speak with consumers through phone or chat, none of them will ever request any personal information from you. Your email, phone number, and Support Ticket ID will be all that any support representative will want of you.
4. Use a secure password - We advise using a secure password for your cryptocurrency account. Choosing an easy-to-guess password makes you susceptible to "guess-hackers," even though crypto platforms have the greatest levels of digital currency security in their platform.
5. Verify the recipient's address - It is crucial that you double-check the recipient's address and the amount since once it has been delivered, it cannot be withdrawn and cannot be recovered.
6. Be on the lookout for scammers – Many hackers may attempt to utilize fraudulent methods to get sensitive information by assuming the identity of a reliable business. They use phishing/social engineering to send convincing emails acting as a cryptocurrency exchange in order to get login information and individual passcodes. These particulars can be used by hackers to harm you by gaining access to your cryptocurrency wallets. You may avoid this by exercising caution.
7. Phishing Scams - In a phishing scam, an attacker attempts to pass as a reliable entity in order to deceive you into disclosing personal information that will authorize them to access your accounts and devices and steal your money. Therefore, it is crucial that consumers exercise extreme caution and adopt excellent practices to prevent falling for these frauds.
8. Scams through email or phone – Crypto account administrators never divulge your credentials to suspicious third parties. Never consent to requests to modify or eliminate your security settings. Never ask someone to call you on the phone and seek access to your gadgets. It is a fraud if you come across a phone number posing as exchange help. Avoid dialing it. Send an assistance request instead, along with details about the scammer, so that they can respond appropriately.
9. Prevent using Public wifi - Using public wifi should be avoided since it may direct your web browser to a page that looks like your exchange or wallet. The information you provide to them and any data sent over the network can then be collected by hackers using that method. If you're utilizing a public wifi network to access your account, use a VPN (Virtual Private Network).
10. Ensure the Security of Your Device - It is crucial to maintain the security features on your devices, such as a firewall and antivirus software, by regularly updating them. Additionally, you must be careful to avoid downloading and installing any software that you are unsure of.
11. Keep The Holdings and Details Private - Because digital currencies offer anonymity, stealing them is very alluring to hackers and criminals. It is important that you keep the specifics of your holdings a secret at all events, get-togethers, and meetups.
Mark Tencaten recommends using two-factor authentication every time you access your cryptocurrency account.
Typically loaded on a smartphone, an authenticator software creates a 6–8 digit passcode after 30 seconds. The password can be used for login, withdrawals, or as a master key. Password strengthens account security by restricting attackers from transferring funds into or out of your account, even in the case of trading. You may use two-factor authentication (2FA), an additional safety measure, to ensure that only you can use your cryptocurrency account. Setting up two-factor authentication (2FA) for deposits and password/username ensures that only you have access to your account to make deposits, withdrawals, or trades.
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How to choose best antivirus Software for K7 Security
1) Assess your requirements: Consider what you need from an antivirus software. Are you looking for basic protection or advanced features like parental controls, firewall protection, or secure online banking? Make a list of the features you require.
2) Research and compare: Look for reputable antivirus software providers and compare their offerings. Visit their websites, read product descriptions, and compare features, pricing, and user reviews. Pay attention to independent antivirus testing organizations like AV-Test or AV-Comparatives, which evaluate software for effectiveness and performance.
3) Compatibility: Ensure that the antivirus software you choose is compatible with your operating system (Windows, mac OS, Android, etc.) and any other devices you want to protect.
4) Real-time protection: Check if the antivirus software provides real-time protection. This feature actively scans files, emails, downloads, and websites for malware and other threats as you use your computer.
5) Malware detection and removal: Look for software that has a high detection rate for known and unknown malware. It should also offer robust malware removal capabilities.
6) System impact: Consider the impact the antivirus software has on your system's performance. Look for software that is lightweight and doesn't slow down your computer significantly.
7) User interface: Ensure the software has an intuitive and user-friendly interface. It should be easy to navigate and configure.
8) Customer support: Check the available customer support options such as email, phone, or live chat. Look for software that offers timely and helpful support in case you encounter any issues.
9) Additional features: Consider any additional features you may need, such as a VPN, password manager, or backup capabilities. Some antivirus software providers offer these features as part of their packages.
10) Pricing: Compare the pricing options, including subscription plans and the number of devices covered. Look for any trial versions or money-back guarantees that allow you to test the software before committing. Reputation and trustworthiness: Research the reputation of the antivirus software provider. Look for their track record in the industry and their commitment to regular updates and security patches.
How can activate best antivirus Software for K7 Security?
Purchase or download: Purchase the K7 Security software or download it from the official website or a reputable source.
1) System requirements: Ensure that your computer meets the system requirements specified by K7 Security. This may include the operating system version, available disk space, and RAM.
2) Disable conflicting software: If you have any other antivirus or security software installed, it's recommended to uninstall or disable them before installing K7 Security. Having multiple antivirus programs can cause conflicts and affect performance.
3) Run the installer: Locate the downloaded installer file and double-click on it to run the installation wizard. Follow the on-screen instructions provided by K7 Security.
4) Activate the license: During the installation process or after it, you may be prompted to enter a license key or activate your product. Enter the required information accurately to activate K7 Security.
5) Configure settings: Once installed, open K7 Security and navigate through the settings. Set your preferences for scanning options, real-time protection, scheduled scans, and any additional features you want to enable.
6) Update the software: Check for updates within the K7 Security interface. Keeping your antivirus software up to date is crucial to ensure it can detect and protect against the latest threats.
7) Perform a full system scan: Initiate a full system scan with K7 Security to scan your entire computer for existing malware or potential threats. This initial scan may take some time to complete.
8) Customize further: Explore the additional features and settings provided by K7 Security to tailor the software to your specific needs. This may include configuring web protection, email scanning, firewall settings, or any other available options.
What locations can I find a K7 Security?
1) Purchase or download: Purchase the K7 Security software from the official website or a reputable retailer. Alternatively, download it from the official K7 Security website.
2) Locate the installer: If you downloaded the software, locate the installer file on your computer. It is usually saved in the default download location or the folder you selected during the download process.
3) Run the installer: Double-click on the installer file to start the installation process. You may need to grant administrative privileges or provide your account password to proceed.
4) Installation wizard: The installation wizard will guide you through the installation process. Follow the on-screen instructions, including accepting the license agreement and choosing the installation location (or using the default location).
5) Activation: Once the installation is complete, you may be prompted to activate your K7 Security software. Enter the license key or any required information accurately to activate the product. This key is usually provided with your purchase or in the email confirmation if you downloaded the software.
6) Initial setup: After activation, you may be prompted to configure initial settings for K7 Security. This may include options for real-time protection, scheduled scans, automatic updates, and other preferences. Set these according to your preferences.
7) Update the software: It's crucial to update K7 Security to ensure it has the latest virus definitions and security updates. Look for an update option within the software interface and follow the prompts to update it to the latest version.
8) Customize settings: Explore the settings and configuration options within K7 Security to customize it according to your needs. You can adjust scanning options, enable additional features, configure exclusions, and fine-tune other settings based on your requirements.
9) Perform a scan: After the initial setup, it's recommended to perform a full system scan to check for any existing malware or potential threats. Initiate a scan from within the K7 Security interface and let it scan your entire system.
10) Ongoing maintenance: Keep K7 Security running in the background to ensure real-time protection. Regularly update the software, perform scheduled scans, and follow safe browsing habits to maintain optimal security.
Having issues without K7 security applications: Installation of McAfee Secure Again
1) Uninstall previous security software: If you have any existing antivirus or security software installed on your computer, it's important to uninstall it before installing McAfee Secure Again. Having multiple security applications can cause conflicts. To uninstall the previous software, go to the Control Panel (Windows) or the Applications folder (Mac) and locate the security software. Follow the provided uninstallation instructions.
2) Download from official source: Ensure you are downloading McAfee Secure Again from the official McAfee website or a trusted source. This will help ensure you are getting the legitimate software without any modifications or malware.
3) Check system requirements: Verify that your computer meets the system requirements specified by McAfee Secure Again. Check for the supported operating systems, available disk space, and RAM requirements. If your computer doesn't meet the requirements, you may need to upgrade your hardware or consider an alternative security solution.
4) Disable conflicting software: Temporarily disable any firewall, antivirus, or security software installed on your computer during the installation process. These applications can interfere with the installation of McAfee Secure Again. Consult the documentation of the conflicting software to learn how to disable it temporarily.
5) Run the installer as administrator: Right-click on the McAfee Secure Again installer file and select "Run as administrator" to give it the necessary permissions to make changes to your system. This can help overcome any permission-related issues during the installation process.
6) Check for software conflicts: If you have any other software running in the background that could potentially interfere with the installation, temporarily disable or close them. This includes software such as VPN clients, system optimization tools
Reinstall K7 Security Anywhere with assistance from Best Antivirus Software
1) Uninstall previous version: If you have a previous version of K7 Security installed, it's recommended to uninstall it before reinstalling. Go to the Control Panel (Windows) or the Applications folder (Mac), locate K7 Security, and follow the provided uninstallation instructions.
2) Download the latest version: Visit the official K7 Security website or a trusted source to download the latest version of K7 Security. Ensure you are downloading it from a reputable source to avoid any potential risks.
3) Run the installer: Locate the downloaded installer file and double-click on it to run the installation wizard. If prompted, grant the necessary permissions to the installer.
4) Follow the on-screen instructions: The installation wizard will guide you through the installation process. Follow the on-screen instructions, such as accepting the license agreement and choosing the installation location. You may also be prompted to enter a license key or activate the software, so have that information ready.
5) Configure settings: Once the installation is complete, open K7 Security and configure the settings according to your preferences. This may include setting up real-time protection, scheduled scans, or other security options. Take some time to review and adjust the settings as per your requirements.
6) Update the software: It's important to update K7 Security to ensure it has the latest virus definitions and security patches. Look for an update option within the K7 Security interface and follow the prompts to update the software to the latest version.
7) Perform a scan: After the installation and updates, initiate a full system scan with K7 Security to check for any existing malware or potential threats. This initial scan may take some time to complete, but it helps ensure your system is protected.
8) Ongoing maintenance: Keep K7 Security running in the background and regularly perform scans to maintain continuous protection. Stay vigilant with software updates, enable automatic updates if available, and follow safe browsing practices.
Contact Us: 800-834-6919
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Making Your Mobile Devices Safe From Cyberattacks: The 9 Best Practices
The reality is, mobile devices are less safe than desktop computers. Boosting security on such devices is essential if you use them in business.
Technological breakthroughs have streamlined your operations in several ways. Primarily, you can now use mobile devices to make your communication and data sharing more convenient.
But this technological advancement also means that information on your team members’ mobile devices is no longer limited to just phone numbers and contacts. They now contain much more significant data, such as emails, passwords, and other account details.
That’s why keeping those mobile devices secure is key to shielding your reputation and minimising the risk of losing money.
Unfortunately, the protection of tablets and smartphones against cyberattacks isn’t as robust as that of desktops and laptops. Anti-malware applications may be present, but they’re not as powerful as their computer counterparts. In addition, many devices don’t support certain measures and applications that companies develop to enhance business security.
Fortunately, you can still implement robust safety measures to protect your smartphones and tablets.
This article will cover the nine best practices in improving cybersecurity on mobile devices.
The Nine Practices
Practice #1 – Establish a Sound Security Policy
Before issuing tablets or smartphones to your teams, create an effective usage policy. Define rules about acceptable use and determine the penalties for violating them.
Your employees must be aware of the security risks and measures that can help them reduce the risks. They should know that they are the first line of defense against cybercrime.
Furthermore, be sure to develop a BYOD (Bring Your Own Device) policy if you permit your team to use a personal device for business. Your company policy can include the following:
Requirements for the installation and remote software wiping on any personal device that stores or accesses company data
Employee training and education on safeguarding company information when using wireless networks on their mobile devices
Data protection methods that include automatic locking or other security measures applicable after long inactivity periods
Protocols for lost and stolen devices
The use of security software and antivirus platforms
Backup requirements
Practice #2 – Ensure the Operating System Is Up To Date
Updating Android and iOS operating systems improve overall user experience, but their most significant role is in addressing security vulnerabilities.
Therefore, install updates as soon as the developer rolls them out to reduce exposure to cybersecurity threats. Delaying it may give criminals enough time to attack your weaknesses and take advantage of outdated operating systems.
Practice #3 – Enable Password Protection
A complex password or PIN can help prevent cybercriminals from accessing mobile devices. Besides using alphanumeric combinations, you can also use facial or fingerprint recognition, depending on what suits your employees.
If you opt for digits and letters, don’t share the combination with people outside your company. On top of that, be sure that your staff doesn’t store them on their phones. Unmarked folders and physical wallets are a much safer option.
Practice #4 – Install Business Programs Only
Lenient download policies can allow your team members to install non-business apps. Downloading such apps might seem harmless, but they are also infamous for their harmful advertising codes and many other threats.
To mitigate this risk, tell your employees they can only download and use apps necessary for their roles.
Practice #5 – Avoid Public Wi-Fi Connections
Your team may need to use public Wi-Fi networks in emergencies to send crucial emails or schedule a meeting. However, connecting to such networks can expose confidential company information to cybercriminals using the same network.
The easiest way to minimise this risk is to provide a high-quality internet plan that features roaming services for your remote workers.
But if there’s no way to avoid public Wi-Fi connections, a reputable virtual private network (VPN) or secure global network (SGN) may do the trick. It can help shield your data by creating direct, secure links from your location to the intended website.
Practice #6 – Leverage Phone Tracking
Losing company-issued mobile devices is unfortunate, but it’s not the end of the world.
Enabling Android Phone Tracker, Find My Phone on iOS, or other device-tracking software can help locate your lost smartphones. Some programs also enable you to remove data on your stolen devices remotely.
Installing these apps takes a couple of minutes and gives you much-needed peace of mind. With it, even if your staff loses their mobile device, cybercriminals are less likely to get their hands on the content.
Practice #7 – Incorporate MDM (Mobile Device Management Software)
For even more security, you may want to integrate with reliable MDM. It’s an excellent way to separate personal and business information while allowing your team members to set up robust security measures on their devices.
In most cases, cloud-based software is the most affordable, flexible, and manageable type of MDM. Many platforms let you check out device information, update and manage apps, configure your devices, create usage restrictions, and remove content remotely.
If possible, implement MDM software that enforces security measures across all devices. As previously mentioned, this can include data encryption, strong passwords, and setting up containers to separate personal information from enterprise data.
Practice #8 – Screen Messages Carefully
Cybercriminals frequently employ SMS phishing to trick your team into clicking dangerous links. They pose as someone credible, asking your staff to share confidential information.
If your employees encounter such messages, they should delete them or alert the IT department. Another great idea is to avoid opening the SMS and block the sender.
Practice #9 – Blocking and Whitelisting
Many threats can compromise your company due to employee errors. For example, a team member may not realize they’re downloading a malicious app that allows thieves to steal data from their mobile devices.
Blocking and whitelisting can enable you to protect your employees from these risks by determining which sites and apps are safe.
On one hand, blocking certain applications can give your IT department peace of mind and alert them when someone tries to access those applications.
On the other hand, whitelists can work great for highlighting the tools your team should prioritize over social media and games.
Don’t Drop Your Guard
Securing your desktop computers and laptops only is a disaster waiting to happen.
Your employees may still use their mobile devices to send emails and share sensitive information. That’s why shielding them from cybercriminals should be your top priority.
So, develop a strict usage policy and follow other recommended practices to make your team’s smartphones and tablets virtually impervious to data theft.
Get in touch with us today for even more cybersecurity tips. We can schedule a non-sales chat to help you identify and address any potential security risks.
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Is Bitdefender Antivirus Worth It In 2023?
If you go on to buy a brand-new PC, you will likely be thrown at a gigantic list of antivirus programs to work with. The retailer will scare you into buying one. He will say how hackers will steal your card information, how your webcam might spy on you, and a lot of other things. All his talks will surely be exaggerated but not hoax. These kinds of things do happen. That is why you need an antivirus program.
There are a lot of antiviruses in the market, from free to premium ones. We are talking about one of the premium antiviruses today. Bitdefender antivirus: we will take a thorough look at it, will talk about its pros and cons, and will finally tell you if it is any good.
Bitdefender Antivirus Overview
Bitdefender is one of the most popular antivirus programs out there. It is specifically made to protect your computer from viruses, malware, and spyware, providing you with the peace of mind you have always desired. It is compatible with most operating systems, including Windows, Mac OS X, and Linux. And comes with features such as a firewall, anti-spyware, and anti-phishing, and it is extremely able. From internet security to email support, everything is covered.
Its enhanced malware scanner automatically scans all your files and folders for any malicious software. So, this antivirus overall seems like an amazing safety product to have. Let us take a look at its features to get deeper insights into it.
Some of the features of Bitdefender
System optimization
Antivirus programs, in general, provide good protection, but this safety often comes at the cost of performance. They are notorious for eating all your system resources. This is not the case with Bitdefender, however. In contrast, it optimizes your system for optimum performance.
Password Manager
Remembering passwords is not an easy thing to do these days because there are “n” numbers of passwords to remember. And to make everything convenient, people often reuse passwords. Reusing passwords is the worst thing you can do with your accounts. But Bitdefender comes in handy over here as well. It remembers your passwords on your behalf so that you don’t have to.
Parental controls
Kids are nowhere safe these days, and that too on the internet; oh no! But you can’t stop them from delving into the deep and dark ocean named the internet. That’s why parental controls come in handy. They help you limit and monitor kids' activities on the internet, hence saving them.
Anti-theft protection
Bitdefender provides you with Anti-theft protection. It will track your devices be it your phone, laptop, or anything else, in case you lose them, or they get stolen.
Pros of Bitdefender
Award-Winning Antivirus
Bitdefender was given the AV-Test Award 2021 for being the best IT security product of the year. Experts documents various parameters of different antivirus programs over the period of 12 years. And at the end of the tenure, they concluded that Bitdefender performed extraordinarily.
Complete Protection
Bitdefender provides you with complete protection. It does not matter what you have, a computer, a laptop, or a mobile phone. Everything is covered with perfection.
Virtual Private Network (VPN)
For added security, you get a VPN on top. VPN provides you with anonymity options so that you can browse the internet without worrying about your service provider or manager spying on you.
Advanced ransomware protection
It protects you from all sorts of ransomware. You don’t have to worry about ransomware attacking your PC and you being vulnerable. Its advanced protection makes sure you don’t get trapped in these kinds of frauds.
Cons of Bitdefender
Limited VPN access
Although you get a VPN with Bitdefender, it is of basic nature. You do get the advanced one, but it requires an additional subscription. It would have been better if it were free with the package.
Problems with Parental controls
Don’t get us wrong here; the parental controls feature is really solid and well-made. However, it does need quite a lot of work when it comes to using them on operating systems other than windows.
Limited iOS support
Although Bitdefender comes for every device, be it Windows, Mac, Android, and IOS. However, the functionality and support are somewhat limited on the IOS. It would have been better if this had not been the case.
Pricing of Bitdefender
When it comes to pricing, the Bitdefender shines. Bitdefender, by far, provides the best value. It is much cheaper than most antivirus programs without compromising anything on the security side. You are getting mostly all the features others are offering not only that, but the support is also awesome. The 3 and 5 years plans for multiple users provide the best values. So if you are someone who is considering buying an antivirus for a small office, then you will get the best value out of it.
Conclusion
Now that we have seen Bitdefender in detail, looked at its features, pros, cons, and pricing. It is time for us to answer the question you have been waiting for; Is Bitdefender Antivirus worth it in 2023?
Of course, it is. It has been the award-winning antivirus performing superior to everyone in the market. It offers everything alongside, from VPN to file shredder. And all of that at an extremely affordable price. Indeed, it comes with a few downsides, as discussed above, but everything has cons. If the cons don’t bother you that much, and if you can keep those aside, then yes, buying Bitdefender antivirus is definitely worth it in 2023
We hope this blog answered your curious question; if it did, then you might consider checking out similar awesome content.
Frequently Asked Questions (FAQs)
Yes, you do if you are not a computer security expert. Even a computer security expert might need it unless he is careful to the level of being paranoid.
Yes, it is. Bitdefender respects user privacy and keeps users' data with utmost care. They collect minimal information in the first place, and the information they collect is kept secure.
It depends upon your need; if you are living somewhere that is affected by extreme censorship, then you might make good use of it. And if you are someone who is paranoid about his privacy, then yes, it comes in handy.
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Source: https://centralbitdefenderdotcom.wordpress.com/2023/06/06/is-bitdefender-antivirus-worth-it-in-2023/
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Contact internet support to resolve your technical issue
How to Contact internet support to resolve your technical issue? You can contact Internet support to resolve your technical issue via the phone call option, which is quick and effective. The phone call process will let you talk to the customer service executive via the Internet Tech Support Number which is available 24 hours and 7 days a week. The number will be safe and secure as all the calls get recorded for verification and inspection purposes only. After dialing the number, you will get redirected to the IVR prompt and follow it to speak with the customer service representative.
How to connect with Internet support regarding technical issues other than phone calls? You also can connect with internet support regarding technical issues via a live chat option in which you can text your query to the online chat assistant in the chat panel. After that, the chat assistant will provide you with the necessary information related to your text query within a few minutes. The chat process is safe and feasible to approach company personnel because you do not have to fill in the details. Instead, you can start communicating with customer service with just a click.
How can you send mail to Internet support to resolve your technical issue? Suppose you have some more significant issues or want to know about the warranty status and want to reach out to the internet support team. Then, in that case, you can take the help of a mail service in which to compose a mail attaching all the supportive documents so that it would be conv for the technical team to go through your issue and contact you back at your valid contact information to resolve it. Keep in mind that the email address should be correct; otherwise, your mail will be struck somewhere.
What are the services given by internet tech support? Once you connect with the internet tech support, then do not worry because you will get a positive response from the tech support. With a response, you will get proper guidance related to your issue so that you can complete your task without any hassle.
Specific software problems in some electronic devices such as computers and mobile phones.
The technical support team resolves the cloud storage issues. After that, you can store and get access to information and programs.
You will get the proper solution for building firewalls, installing antivirus software, installing virtual private networks (VPN), and performing regular network checkups.
The company also helps you troubleshoot some of the software applications and other online tools.
Tech support also provides you the solution regarding hardware installation, maintenance, and repairs. The live person will give you the specific rate of that particular hardware and the number of availability, or it is out of stock.
How to connect with Internet technical support through social media platforms? You can connect with internet technical support via different digital platforms such as Facebook, Twitter, Instagram, etc. You will quickly get the latest information and technical help from these social media platforms without connecting with a live person. Social media is vast and widely used by people around the world, making it a common channel to discuss big issues.
Source - https://askpromptly.blogspot.com/2023/05/contact-internet-support-to-resolve-your-technical-issue.html
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Beware of the false receipt fraud.
Seeing buyer reliability as a basic driver of support, various retailers have done liberal rebate or replacement systems. Unfortunately, these courses of action can be unprotected to various sorts of transporter abuse. Rebate distortion is an inescapable kind of transporter abuse where a peril performer purchases a thing from an electronic store and has it moved to their home or a drop site. After movement, the performer unscrupulously ensures that there was an issue in the transport of the thing, inciting the association to give a rebate. For example, fraudsters could ensure they never got the thing, got an empty box, things were missing from their shipments, they got some unsuitable thing, or the thing appeared in a hurt state. Appropriately, the fraudster acknowledges their picked thing at no cost.
Maybe of the most notable stunt today incorporates an email ensuring that you made a purchase. Comedians are out there sending extraordinary many misleading messages that emit an impression of being a phony receipt or receipt from a certified association like Norton Antivirus, Geek Group, McAfee, Apple or many traders. These fake messages oftentimes contain associations, associations, or phone numbers as a strategy for bringing their losses into a response.
Expecting you call the number searching for help since you don't see this charge, then, at that point, the joke artists on the phone will take your own information and possibly more. They could ask you for your Mastercard information, Government retirement associate number from that point, anything is possible. A couple of setbacks give the pranksters distant permission to their laptops, and in one case a woman uncovered losing nearly $100,000 to the Geek Group fake custom receipt stunt. It's not just a Geek Group stunt; pranksters in like manner copy other specific assistance associations with a ultimate objective to take your personality and remotely access your PC to take considerably more.
This sort of phishing email stunt has been typical for an impressive period of time, but it is at this point feasible. A considerable number individuals have seen some kind of phishing stunt in the past since it is the primary sort of email stunt. If the comedians can contact a person who will answer on that day by calling or tapping on joins, then, they get a chance to take that singular's merited money.
Use extreme care when you receive an unconstrained email of any sort. Evaluate the email addresses, research any phone numbers recorded, look for semantic mix-ups, and ask someone you know for help before falling into this over the top catch.
The joke artists are getting better at emulates and can make you acknowledge that an email is coming from an association that you know. Besides, it's not just email: this sort of stunt and various stunts are starting to show up progressively more through text with an association that snares you in. Stay cautious!
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How To Easily Cancel Mcafee Renewal In 2022?
McAfee is one of the most famous safety antiviruses that grant safety to your device. You can use this safety antivirus to tightly closed your device from viruses and malware. This is a world-class antivirus that you can use to improve your device performance. Mcafee.com/activate is one of the oldest functions reachable on the net that you can effortlessly down load and installation on your device. If you are in these corporations who do now not decide upon the Auto-renewal system, you can effortlessly cancel McAfee renewal option. In this Article, you will get data on how you can cancel McAfee antivirus renewal option.
McAfee antivirus utility and its a variety of products, such as Internet protection, Internet security, antivirus, etc., all come with the computerized renewal option. But there are some customers of the McAfee antivirus software program who do now not like this feature. They favor to cancel McAfee renewal option. Many McAfee customers locate the computerized renewal alternative irritating and inappropriate. That’s why in this blog, you get certain records about how to cancel McAfee renewal choices easily. All McAfee’s customers simply want to cautiously comply with the directions and steps as it is given in this blog.
Three easy way to Cancel McAfee Antivirus Renewal Option
In this section, you study the easy and dependable technique that effortlessly cancel McAfee renewal options. Mention that all strategies and steps in this weblog are examined and established to accomplish this task. But you have to make certain that you cautiously comply with all the steps given in this weblog to cancel McAfee renewal.
Method 1 – Cancel McAfee Renewal through Official Website Www.mcafee.com/activate
If you favor to comprehend how to cancel McAfee renewal or any different matters associated to this antivirus program, then you have to go to the company’s professional website. You want to cautiously study all the stipulations and go via all the steps and strategies to clear up any kind of query. Given under are the strategies and steps to accomplish this challenge and cancel McAfee renewal option.
First of all, Go to the Web Browser.
And then, search and go to the Official internet site of the McAfee antivirus.
Now go to my account, which is given on the pinnacle proper facet of your screen.
And then, you have to log in to the account via the use of the username and password.
After that, press the login.
And then press the Auto-Renewal settings choice on the given list.
At last, you have to choose the Turn Off Auto-Renewal from the given option.
If you successfully observe all the steps, then you can effortlessly cancel McAfee renewal thru its respectable website. There is additionally a 2d technique that you can make use of to cancel McAfee renewal in a very easy way.
Method 2 – Cancel McAfee Renewal Through Phone Call
Yes, this is additionally one greater way that you can use to cancel McAfee renewal. You simply have to contact the McAfee purchaser aid team. Call them and ask them to cancel or flip off the subscription plan. Mention under the steps on how to operate this manner as effortless as much:
First of all, take your smartphone and dial Number.
And then name the McAfee Customer Support representatives.
After that, inform them to cancel McAfee renewal subscription plan.
When it is completed, ask the group for a affirmation mail or message.
Method 3 – Utilize the Dashboard to Cancel McAfee Antivirus Renewal
This technique is one of the high-quality and most appropriate methods to use the dashboard to cancel McAfee renewal subscription. Mention below, we furnish you with the steps that you have to comply with very cautiously in that you can make use of your dashboard and without problems cancel McAfee renewal. Let’s discover out the steps to cancel the plan:
Firstly, go to the McAfee dashboard and then pass to the My Info web page from the dashboard.
After that, go to the subscription option.
Now, login credentials such as McAfee Username and password on the McAfee Account Page.
And then, go to the Mcafee My Account window > click the auto-renewal settings selection.
Now, all you have to do is Turn off the Auto-Renewal option after the end.
After that, you have to pick the alternative Switch Off on the pop-up window for auto-renewal.
In the end, you get the data that your auto-renewal carrier mode will be disabled by using message or your registered e-mail identity as well.
So, referred to all techniques and steps in this weblog are very easy to function and without difficulty cancel McAfee renewal. We count on that these techniques will clear up all your queries associated to the cancellation of the renewal program. You have to strive out all these techniques and steps to cancel Mcafee.com/activate renewal. These techniques and steps are examined via the professionals so you can attempt them besides having any fear.
Read More - https://bestmcafee.blogspot.com/2022/11/let-your-children-play-online-while.html
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THE BEST FIREWALL FORTINET FORTIGATE 60F (FG-60F)
The FortiGate/FortiWiFi 60F series provides a fast and secure SD-WAN solution in a compact fanless desktop design for branch offices and mid-sized enterprises. Protects against cyber threats with system-on-chip acceleration and industry-leading secure SDWAN in a simple, affordable, and easy-to-deploy solution. Fortinet's Security-Driven Networking approach provides tight network integration into the next generation of security.
The FortiGate/FortiWiFi 60F series provides a fast and secure SD-WAN solution in a compact fanless desktop design for branch offices and mid-sized enterprises. It protects against cyber threats with system-on-a-chip acceleration and industry-leading secure SD-WAN in a simple, affordable, and easy-to-deploy solution. Fortinet's Security-Driven Networking securely integrates with the next generation of cybersecurity solutions.
The Fortinet FortiGate FG-60F firewall is nothing but a rule breaker. Why? Because SMBs usually have to decide whether they value more speed or protection in their firewalls. Faster speeds mean you save on security. But multiple layers of security cost you speed. You usually don't get the best of both worlds in the firewalls of this class. But with the FortiGate 60F, you actually get both lockout security and par ride speed.
FG60F performance
The Fortinet FortiGate FG-60F firewall has a firewall throughput that reaches 10 Gbps. That's 15 times faster than the industry average! With threat protection enabled, you get 0.7Gbps throughput, which is 4x faster than the industry average. Even with SSL inspection enabled, you still get 0.75 Gbps throughput! It can manage up to 30 FortiAPs. And at the same time, built-in SD-WAN provides secure, direct Internet access for the kinds of cloud-connected applications businesses now depend on, such as Dropbox, GitHub, Salesforce, Office 365, and more.
Under the hood
So how does the FG 60F achieve these numbers? Rather than outsourcing, Fortinet develops its own chipsets. The latest ASIC SOC4 chip is a beast. This chip is what makes this system great. In fact, Fortinet claims it is the world's first SD-WAN-specific ASIC. As a result, the FortiGate 60F can provide both secure SD-WAN networking functions and a security stack on the same chip.
What is the FG 60F intended for?
The FG-60F firewall is therefore an excellent choice for offices with up to 25 users that require multiple levels of protection, secure SD-WAN, and all this while maintaining relatively high throughput. Additionally, it would be ideal for any organization that wants to deploy applications or devices across multiple locations.
So what are FortiCare and FortiGuard support contracts?
Good question. When you buy the Fortinet FortiGate FG-60F firewall, you have several options to go along with the firewall itself. These support contracts ensure that your firewall will perform at the highest possible level for as long as possible. The options on the right combine FortiCare and FortiGuard. Without these support options, the firewall would essentially be an expensive stopgap.
How do I choose one of these for my FG-60F?
FortiCare essentially provides global technical support for your FG-60F on a product-by-product basis. You will receive a timely response to any technical issues as well as full visibility into the ticket resolution process. Additionally, it includes firmware upgrades, support portal access, and related technical resources. You also get technical incident reports via the web, chat, and phone and the ability to return hardware.
FortiGuard is the constantly self-updating security part of your FG-60F - that's what makes it a firewall. Each option includes a range of security services designed to deal with the most advanced Internet threats at any given time. This includes antivirus, advanced anti-malware protection, and content filtering. There is also sandboxing, anti-spam, Email Security, and Botnet Protection.
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