Tumgik
#Today was undeniably the worst day I've had at this job of multiple years
thegrunkiest · 8 months
Text
Hey hey so, just a friendly plea that when you're a guest at hotels/resorts - please give the workers providing you service due consideration, if nothing else.
Yes, we understand you pay a lot to stay at our resort for your vacation. Yes, we get paid to make your stay as comfortable as we can. But also understand that we're humans as well? We aren't the roombas in your house you can turn on at your command. You aren't the only guest we service; some days are busier than others and often times we're required to prioritize certain rooms over others.
It's frustrating for us too when we can't get to everything as fast as we like! - but we're required by brand standards to smile and be polite no matter how stressed or overwhelmed we are. We're trained on how important it is to conduct ourselves properly to appear friendly and accommodating. It'd be nice to receive the same decency in return sometime.
Also, I'm not sure if this is common across most hotels, but for the one I work at, if you call the front desk and request housekeeping service for your room, they will put a ticket in, and the housekeeper it's assigned to will make it their priority to complete at their earliest opportunity. If it was really that much of an issue that you get service, that you have to get entitled and passive-aggressive to the housekeeper - there were ways for you to communicate that to us beforehand! Hell, you could have even just approached me in the hall earlier and asked outright, instead of waiting to make an excuse to get pissed off! I had 15+ turnovers that take priority over the stayover I didn't know you so desperately fucking needed, thank you very much.
4 notes · View notes