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Microsoft pinky swears that THIS TIME they’ll make security a priority
One June 20, I'm live onstage in LOS ANGELES for a recording of the GO FACT YOURSELF podcast. On June 21, I'm doing an ONLINE READING for the LOCUS AWARDS at 16hPT. On June 22, I'll be in OAKLAND, CA for a panel and a keynote at the LOCUS AWARDS.
As the old saying goes, "When someone tells you who they are and you get fooled again, shame on you." That goes double for Microsoft, especially when it comes to security promises.
Microsoft is, was, always has been, and always will be a rotten company. At every turn, throughout their history, they have learned the wrong lessons, over and over again.
That starts from the very earliest days, when the company was still called "Micro-Soft." Young Bill Gates was given a sweetheart deal to supply the operating system for IBM's PC, thanks to his mother's connection. The nepo-baby enlisted his pal, Paul Allen (whom he'd later rip off for billions) and together, they bought someone else's OS (and took credit for creating it – AKA, the "Musk gambit").
Microsoft then proceeded to make a fortune by monopolizing the OS market through illegal, collusive arrangements with the PC clone industry – an industry that only existed because they could source third-party PC ROMs from Phoenix:
https://www.eff.org/deeplinks/2019/08/ibm-pc-compatible-how-adversarial-interoperability-saved-pcs-monopolization
Bill Gates didn't become one of the richest people on earth simply by emerging from a lucky orifice; he also owed his success to vigorous antitrust enforcement. The IBM PC was the company's first major initiative after it was targeted by the DOJ for a 12-year antitrust enforcement action. IBM tapped its vast monopoly profits to fight the DOJ, spending more on outside counsel to fight the DOJ antitrust division than the DOJ spent on all its antitrust lawyers, every year, for 12 years.
IBM's delaying tactic paid off. When Reagan took the White House, he let IBM off the hook. But the company was still seriously scarred by its ordeal, and when the PC project kicked off, the company kept the OS separate from the hardware (one of the DOJ's major issues with IBM's previous behavior was its vertical monopoly on hardware and software). IBM didn't hire Gates and Allen to provide it with DOS because it was incapable of writing a PC operating system: they did it to keep the DOJ from kicking down their door again.
The post-antitrust, gunshy IBM kept delivering dividends for Microsoft. When IBM turned a blind eye to the cloned PC-ROM and allowed companies like Compaq, Dell and Gateway to compete directly with Big Blue, this produced a whole cohort of customers for Microsoft – customers Microsoft could play off on each other, ensuring that every PC sold generated income for Microsoft, creating a wide moat around the OS business that kept other OS vendors out of the market. Why invest in making an OS when every hardware company already had an exclusive arrangement with Microsoft?
The IBM PC story teaches us two things: stronger antitrust enforcement spurs innovation and opens markets for scrappy startups to grow to big, important firms; as do weaker IP protections.
Microsoft learned the opposite: monopolies are wildly profitable; expansive IP protects monopolies; you can violate antitrust laws so long as you have enough monopoly profits rolling in to outspend the government until a Republican bootlicker takes the White House (Microsoft's antitrust ordeal ended after GW Bush stole the 2000 election and dropped the charges against them). Microsoft embodies the idea that you either die a rebel hero or live long enough to become the evil emperor you dethroned.
From the first, Microsoft has pursued three goals:
Get too big to fail;
Get too big to jail;
Get too big to care.
It has succeeded on all three counts. Much of Microsoft's enduring power comes from succeeded IBM as the company that mediocre IT managers can safely buy from without being blamed for the poor quality of Microsoft's products: "Nobody ever got fired for buying Microsoft" is 2024's answer to "Nobody ever got fired for buying IBM."
Microsoft's secret sauce is impunity. The PC companies that bundle Windows with their hardware are held blameless for the glaring defects in Windows. The IT managers who buy company-wide Windows licenses are likewise insulated from the rage of the workers who have to use Windows and other Microsoft products.
Microsoft doesn't have to care if you hate it because, for the most part, it's not selling to you. It's selling to a few decision-makers who can be wined and dined and flattered. And since we all have to use its products, developers have to target its platform if they want to sell us their software.
This rarified position has afforded Microsoft enormous freedom to roll out harebrained "features" that made things briefly attractive for some group of developers it was hoping to tempt into its sticky-trap. Remember when it put a Turing-complete scripting environment into Microsoft Office and unleashed a plague of macro viruses that wiped out years worth of work for entire businesses?
https://web.archive.org/web/20060325224147/http://www3.ca.com/securityadvisor/newsinfo/collateral.aspx?cid=33338
It wasn't just Office; Microsoft's operating systems have harbored festering swamps of godawful defects that were weaponized by trolls, script kiddies, and nation-states:
https://en.wikipedia.org/wiki/EternalBlue
Microsoft blamed everyone except themselves for these defects, claiming that their poor code quality was no worse than others, insisting that the bulging arsenal of Windows-specific malware was the result of being the juiciest target and thus the subject of the most malicious attention.
Even if you take them at their word here, that's still no excuse. Microsoft didn't slip and accidentally become an operating system monopolist. They relentlessly, deliberately, illegally pursued the goal of extinguishing every OS except their own. It's completely foreseeable that this dominance would make their products the subject of continuous attacks.
There's an implicit bargain that every monopolist makes: allow me to dominate my market and I will be a benevolent dictator who spends his windfall profits on maintaining product quality and security. Indeed, if we permit "wasteful competition" to erode the margins of operating system vendors, who will have a surplus sufficient to meet the security investment demands of the digital world?
But monopolists always violate this bargain. When faced with the decision to either invest in quality and security, or hand billions of dollars to their shareholders, they'll always take the latter. Why wouldn't they? Once they have a monopoly, they don't have to worry about losing customers to a competitor, so why invest in customer satisfaction? That's how Google can piss away $80b on a stock buyback and fire 12,000 technical employees at the same time as its flagship search product (with a 90% market-share) is turning into an unusable pile of shit:
https://pluralistic.net/2024/02/21/im-feeling-unlucky/#not-up-to-the-task
Microsoft reneged on this bargain from day one, and they never stopped. When the company moved Office to the cloud, it added an "analytics" suite that lets bosses spy on and stack-rank their employees ("Sorry, fella, Office365 says you're the slowest typist in the company, so you're fired"). Microsoft will also sell you internal data on the Office365 usage of your industry competitors (they'll sell your data to your competitors, too, natch). But most of all, Microsoft harvest, analyzes and sells this data for its own purposes:
https://pluralistic.net/2020/11/25/the-peoples-amazon/#clippys-revenge
Leave aside how creepy, gross and exploitative this is – it's also incredibly reckless. Microsoft is creating a two-way conduit into the majority of the world's businesses that insider threats, security services and hackers can exploit to spy on and wreck Microsoft's customers' business. You don't get more "too big to care" than this.
Or at least, not until now. Microsoft recently announced a product called "Recall" that would record every keystroke, click and screen element, nominally in the name of helping you figure out what you've done and either do it again, or go back and fix it. The problem here is that anyone who gains access to your system – your boss, a spy, a cop, a Microsoft insider, a stalker, an abusive partner or a hacker – now has access to everything, on a platter. Naturally, this system – which Microsoft billed as ultra-secure – was wildly insecure and after a series of blockbuster exploits, the company was forced to hit pause on the rollout:
https://arstechnica.com/gadgets/2024/06/microsoft-delays-data-scraping-recall-feature-again-commits-to-public-beta-test/
For years, Microsoft waged a war on the single most important security practice in software development: transparency. This is the company that branded the GPL Free Software license a "virus" and called open source "a cancer." The company argued that allowing public scrutiny of code would be a disaster because bad guys would spot and weaponize defects.
This is "security through obscurity" and it's an idea that was discredited nearly 500 years ago with the advent of the scientific method. The crux of that method: we are so good at bullshiting ourselves into thinking that our experiment was successful that the only way to make sure we know anything is to tell our enemies what we think we've proved so they can try to tear us down.
Or, as Bruce Schneier puts it: "Anyone can design a security system that you yourself can't think of a way of breaking. That doesn't mean it works, it just means that it works against people stupider than you."
And yet, Microsoft – whose made more widely and consequentially exploited software than anyone else in the history of the human race – claimed that free and open code was insecure, and spent millions on deceptive PR campaigns intended to discredit the scientific method in favor of a kind of software alchemy, in which every coder toils in secret, assuring themselves that drinking mercury is the secret to eternal life.
Access to source code isn't sufficient to make software secure – nothing about access to code guarantees that anyone will review that code and repair its defects. Indeed, there've been some high profile examples of "supply chain attacks" in the free/open source software world:
https://www.securityweek.com/supply-chain-attack-major-linux-distributions-impacted-by-xz-utils-backdoor/
But there's no good argument that this code would have been more secure if it had been harder for the good guys to spot its bugs. When it comes to secure code, transparency is an essential, but it's not a sufficency.
The architects of that campaign are genuinely awful people, and yet they're revered as heroes by Microsoft's current leadership. There's Steve "Linux Is Cancer" Ballmer, star of Propublica's IRS Files, where he is shown to be the king of "tax loss harvesting":
https://pluralistic.net/2023/04/24/tax-loss-harvesting/#mego
And also the most prominent example of the disgusting tax cheats practiced by rich sports-team owners:
https://pluralistic.net/2021/07/08/tuyul-apps/#economic-substance-doctrine
Microsoft may give lip service to open source these days (mostly through buying, stripmining and enclosing Github) but Ballmer's legacy lives on within the company, through its wildly illegal tax-evasion tactics:
https://pluralistic.net/2023/10/13/pour-encoragez-les-autres/#micros-tilde-one
But Ballmer is an angel compared to his boss, Bill Gates, last seen some paragraphs above, stealing the credit for MS DOS from Tim Paterson and billions of dollars from his co-founder Paul Allen. Gates is an odious creep who made billions through corrupt tech industry practices, then used them to wield influence over the world's politics and policy. The Gates Foundation (and Gates personally) invented vaccine apartheid, helped kill access to AIDS vaccines in Sub-Saharan Africa, then repeated the trick to keep covid vaccines out of reach of the Global South:
https://pluralistic.net/2021/04/13/public-interest-pharma/#gates-foundation
The Gates Foundation wants us to think of it as malaria-fighting heroes, but they're also the leaders of the war against public education, and have been key to the replacement of public schools with charter schools, where the poorest kids in America serve as experimental subjects for the failed pet theories of billionaire dilettantes:
https://www.ineteconomics.org/perspectives/blog/millionaire-driven-education-reform-has-failed-heres-what-works
(On a personal level, Gates is also a serial sexual abuser who harassed multiple subordinates into having sexual affairs with him:)
https://www.nytimes.com/2022/01/13/technology/microsoft-sexual-harassment-policy-review.html
The management culture of Microsoft started rotten and never improved. It's a company with corruption and monopoly in its blood, a firm that would always rather build market power to insulate itself from the consequences of making defective products than actually make good products. This is true of every division, from cloud computing:
https://pluralistic.net/2022/09/28/other-peoples-computers/#clouded-over
To gaming:
https://pluralistic.net/2023/04/27/convicted-monopolist/#microsquish
No one should ever trust Microsoft to do anything that benefits anyone except Microsoft. One of the low points in the otherwise wonderful surge of tech worker labor organizing was when the Communications Workers of America endorsed Microsoft's acquisition of Activision because Microsoft promised not to union-bust Activision employees. They lied:
https://80.lv/articles/qa-workers-contracted-by-microsoft-say-they-were-fired-for-trying-to-unionize/
Repeatedly:
https://www.reuters.com/technology/activision-fired-staff-using-strong-language-about-remote-work-policy-union-2023-03-01/
Why wouldn't they lie? They've never faced any consequences for lying in the past. Remember: the secret to Microsoft's billions is impunity.
Which brings me to Solarwinds. Solarwinds is an enterprise management tool that allows IT managers to see, patch and control the computers they oversee. Foreign spies hacked Solarwinds and accessed a variety of US federal agencies, including National Nuclear Security Administration (who oversee nuclear weapons stockpiles), the NIH, and the Treasury Department.
When the Solarwinds story broke, Microsoft strenuously denied that the Solarwinds hack relied on exploiting defects in Microsoft software. They said this to everyone: the press, the Pentagon, and Congress.
This was a lie. As Renee Dudley and Doris Burke reported for Propublica, the Solarwinds attack relied on defects in the SAML authentication system that Microsoft's own senior security staff had identified and repeatedly warned management about. Microsoft's leadership ignored these warnings, buried the research, prohibited anyone from warning Microsoft customers, and sidelined Andrew Harris, the researcher who discovered the defect:
https://www.propublica.org/article/microsoft-solarwinds-golden-saml-data-breach-russian-hackers
The single most consequential cyberattack on the US government was only possible because Microsoft decided not to fix a profound and dangerous bug in its code, and declined to warn anyone who relied on this defective software.
Yesterday, Microsoft president Brad Smith testified about this to Congress, and promised that the company would henceforth prioritize security over gimmicks like AI:
https://arstechnica.com/tech-policy/2024/06/microsoft-in-damage-control-mode-says-it-will-prioritize-security-over-ai/
Despite all the reasons to mistrust this promise, the company is hoping Congress will believe it. More importantly, it's hoping that the Pentagon will believe it, because the Pentagon is about to award billions in free no-bid military contract profits to Microsoft:
https://www.axios.com/2024/05/17/pentagon-weighs-microsoft-licensing-upgrades
You know what? I bet they'll sell this lie. It won't be the first time they've convinced Serious People in charge of billions of dollars and/or lives to ignore that all-important maxim, "When someone tells you who they are and you get fooled again, shame on you."
If you'd like an essay-formatted version of this post to read or share, here's a link to it on pluralistic.net, my surveillance-free, ad-free, tracker-free blog:
https://pluralistic.net/2024/06/14/patch-tuesday/#fool-me-twice-we-dont-get-fooled-again
#pluralistic#microsoft#infosec#visual basic#ai#corruption#too big to care#patch tuesday#solar winds#monopolists bargain#eternal blue#transparency#open source#floss#oss#apts
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Charting the Course to SAP HANA Cloud
The push towards SAP HANA cloud shift stems from the need for agility and responsiveness in a dynamic business climate. The cloud promises reduced infrastructure expenses, robust data analytics, and the nimbleness to address changing needs quickly. However, for many companies, transitioning from on-premise SAP HANA to the cloud involves navigating concerns around data security, performance, and potentially relinquishing control of business-critical ERP systems.
SAP HANA Enterprise Cloud: A Tailored Offering
In light of these challenges, SAP presented the SAP HANA Enterprise Cloud (HEC), a private cloud service designed expressly for mission-critical workloads. HEC advertises no compromise on performance, integration, security, failover, or disaster recovery. It spotlights versatility, strong customer support, and end-to-end coverage - from strategic planning to application management. This offering intends to provide the cloud’s agility and innovation under SAP’s direct guidance and expertise.
Actual Delivery of HANA Enterprise Cloud
Despite SAP’s messaging, the HEC’s delivery involves a consortium of third-party providers, including HPE, IBM, CenturyLink, Dimension Data, and Virtustream. SAP collaborates with these partners, who bid on projects often awarded to the lowest bidder, to leverage specialized capabilities while upholding SAP’s standards.
Weighing the Pros and Cons
Partnering with competent vendors ensures clients receive secure, best-practice SAP hosting and support. HEC’s comprehensive solution integrates licensing, infrastructure, and support with touted scalability and integration.
However, several customer challenges emerge. Firstly, leveraging SAP’s brand for cloud hosting and SAP managed services risks diminishing anticipated cost savings. Secondly, the lack of direct engagement with third-party providers raises concerns about entrusting critical ERP operations to unseen partners. This dynamic obscures visibility and control over SAP HANA migration and management.
Furthermore, the absence of a direct relationship between SAP HANA users and cloud suppliers may complicate support, especially for urgent issues warranting rapid response. While SAP’s ecosystem aims to guarantee quality and security, intermediation can hinder the timely resolution of critical situations, affecting system uptime and operations.
SAP HANA Cloud: A Strategic Decision
As SAP systems become increasingly vital, migrating SAP HANA is not simply a technical or operational choice but a strategic one. SAP HANA transcends a database or software suite – it constitutes a competitive advantage that, when optimized, can spur tremendous innovation and success. This migration necessitates meticulous planning, execution, and governance to ensure the transition empowers rather than compromises SAP HANA’s strategic value.
In this context, selecting the ideal cloud model and service providers represents critical decisions. Companies must scrutinize partners beyond cost, evaluating track records, SAP skills, security protocols, and the aptitude to deliver personalized, responsive service.
The Future SAP HANA Cloud Trajectory
As we advance into 2024, the SAP DATA Cloud Analytics landscape continues evolving. Innovations in cloud technology, security, and service creation provide new prospects for migration planning. Firms must stay updated on cloud service advancements, SAP’s strategic direction, and cloud shift best practices to navigate this transition successfully.
To accomplish this, companies should:
Collaborate cross-functionally to align SAP HANA cloud plans with broader business goals and technology roadmaps.
Ensure chosen cloud environments and suppliers meet rigorous data security, privacy, and regulatory standards.
Assess infrastructure ability to support SAP HANA performance requirements and scale amid fluctuating demands.
Institute clear governance and support structures for effective issue resolution throughout and post-migration.
Transitioning SAP HANA to the cloud is complex but ultimately rewarding, unlocking efficiency, agility, and innovation when executed deliberately. By weighing the strategic, operational, and technical dynamics, businesses can drive this migration smoothly, fully capturing SAP HANA’s power to fuel future prosperity.
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How to Choose the best ERP for Engineering Industry?
Introduction:
In the ever-evolving landscape of the engineering industry, staying ahead of the competition requires streamlined processes, real-time decision-making, and efficient resource management. This is where Enterprise Resource Planning (ERP) systems come into play. As a leading ERP solution provider, Shantitechnology (STERP) understands the critical role that ERP plays in the success of manufacturing enterprises. In this blog, we will guide you through the essential considerations for selecting the best ERP for the engineering industry, focusing on ERP for manufacturing industry, ERP system for manufacturing industry, ERP solution provider, ERP software for manufacturing industry, and the best ERP for manufacturing industry.
Understanding the Unique Needs of the Engineering Industry:
Before delving into the selection process, it's crucial to recognize the unique requirements of the engineering and manufacturing sector. The complexity of operations, intricate supply chains, and the need for precise production planning make the engineering industry distinct. A robust ERP for manufacturing industry should address these challenges seamlessly.
Key Considerations for Choosing ERP for Manufacturing Industry:
Comprehensive Functionality:
Look for ERP systems that offer comprehensive functionality tailored to the engineering industry. This includes modules for production planning, materials management, quality control, and supply chain management. The best ERP for manufacturing industry should integrate all these aspects to provide a holistic solution.
Scalability:
As your engineering business grows, so should your ERP system. Opt for an ERP solution that is scalable, allowing you to add functionalities and users as needed. This ensures that your ERP system can adapt to the changing needs of your manufacturing processes.
Real-time Data Integration:
The ability to access real-time data is crucial for making informed decisions. Choose an ERP system that facilitates seamless integration with various data sources within your organization. This ensures that decision-makers have access to up-to-date information for accurate analysis and planning.
Customization Options:
Every manufacturing business is unique, and your ERP system should reflect that. A flexible ERP solution allows for customization to align with your specific processes and workflows. This adaptability ensures that the ERP system enhances efficiency without imposing rigid structures.
User-Friendly Interface:
An intuitive and user-friendly interface is vital for successful ERP implementation. Ensure that the ERP software for manufacturing industry you choose has an interface that is easy to navigate, minimizing the learning curve for your staff and maximizing productivity.
Mobile Accessibility:
In today's fast-paced business environment, having access to your ERP system on the go is essential. Look for ERP solutions that offer mobile accessibility, enabling key stakeholders to make decisions and monitor operations remotely.
Integration with Third-party Applications:
A best-in-class ERP system should be able to integrate seamlessly with other third-party applications. This ensures that your engineering business can leverage the latest technologies and tools without disrupting existing processes.
Compliance and Security:
Compliance with industry regulations and data security are non-negotiable aspects of ERP for manufacturing industry. Ensure that the ERP solution provider adheres to the necessary standards and provides robust security features to safeguard sensitive information.
Cost Considerations:
While the aim is to invest in the best ERP for manufacturing industry, it's essential to consider the total cost of ownership. Evaluate the upfront costs, ongoing maintenance fees, and potential hidden expenses to make an informed decision that aligns with your budget.
Vendor Support and Training:
A reliable ERP solution provider should offer comprehensive support and training programs. Evaluate the level of support provided during the implementation phase and inquire about ongoing support options. Adequate training ensures that your team can maximize the benefits of the ERP system.
Choosing the Best ERP System for Manufacturing Industry – A Case for STERP:
Now that we've outlined the key considerations, let's explore how Shantitechnology (STERP) excels in providing the best ERP for manufacturing industry.
Comprehensive Functionality:
STERP offers a comprehensive suite of ERP solutions specifically designed for the engineering and manufacturing sector. From production planning to quality control, our ERP system covers all aspects of your operations, ensuring a seamless workflow.
Scalability:
STERP understands that the engineering industry is dynamic, with businesses experiencing growth and changes. Our ERP solution is highly scalable, allowing you to add modules and users as your business expands.
Real-time Data Integration:
With STERP's ERP system, real-time data integration is at the core. Our solution enables you to access accurate and up-to-date information, empowering your decision-makers to respond swiftly to changing market demands.
Customization Options:
STERP recognizes that each manufacturing business has its unique processes. Our ERP solution provides robust customization options, allowing you to tailor the system to match your specific workflows and requirements.
User-Friendly Interface:
STERP places a strong emphasis on user experience. Our ERP system features an intuitive and user-friendly interface, ensuring that your team can quickly adapt to the new system, minimizing downtime and maximizing productivity.
Mobile Accessibility:
In a world where business operations extend beyond the office walls, STERP's ERP system offers mobile accessibility. Stay connected and in control, whether you're on the shop floor or attending a business meeting.
Integration with Third-party Applications:
STERP's ERP system is designed to integrate seamlessly with a wide range of third-party applications. This flexibility allows your business to stay at the forefront of technological advancements without disrupting your existing processes.
Compliance and Security:
STERP is committed to compliance with industry regulations and prioritizes the security of your data. Our ERP system incorporates robust security features to ensure the confidentiality and integrity of your sensitive information.
Cost Considerations:
STERP believes in transparency when it comes to costs. Our pricing model is designed to provide value for your investment, with no hidden fees. We work with you to ensure that the total cost of ownership aligns with your budgetary constraints.
Vendor Support and Training:
STERP stands by your side throughout the implementation process and beyond. Our dedicated support team is ready to assist, and our training programs are designed to equip your team with the knowledge and skills needed to make the most of our ERP system.
Conclusion:
Choosing the best ERP for manufacturing industry is a strategic decision that can significantly impact the efficiency and competitiveness of your engineering business. By considering factors such as comprehensive functionality, scalability, real-time data integration, customization options, user-friendly interface, mobile accessibility, integration capabilities, compliance, security, cost, and vendor support, you can make an informed choice.
As a trusted ERP solution provider, Shantitechnology (STERP) offers a tailored ERP system that addresses the unique needs of the engineering industry. Our commitment to excellence, coupled with a focus on innovation and customer satisfaction, positions STERP as the ideal partner for your ERP journey. Invest in the best ERP for manufacturing industry – choose STERP and empower your engineering business for success in the digital era.
#best ERP for manufacturing industry#ERP software for manufacturing industry#ERP solution provider#ERP system for manufacturing industry#ERP for manufacturing industry
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Ensuring Data Security in Online Market Research while using AI to Collect Data
In the realm of Online market research, the integration of Artificial Intelligence (AI) has revolutionized data collection processes, offering unparalleled efficiency and insights. However, alongside these advancements, ensuring robust data security measures is paramount to safeguarding sensitive information.
Encryption Protocols: Implementing robust encryption protocols is the first line of defense in protecting data integrity. Utilizing industry-standard encryption algorithms ensures that data remains encrypted both in transit and at rest, mitigating the risk of unauthorized access.
Access Controls: Implementing strict access controls ensures that only authorized personnel can access sensitive data. Role-based access controls (RBAC) limit access to data based on predefined roles and responsibilities, minimizing the potential for data breaches.
Anonymization and Pseudonymization: Employing techniques such as anonymization and pseudonymization reduces the risk of exposing personally identifiable information (PII). By replacing identifiable information with artificial identifiers, researchers can analyze data while preserving individual privacy.
Data Minimization: Adhering to the principle of data minimization involves collecting only the necessary data required for research purposes. By reducing the volume of sensitive information stored, organizations can minimize the potential impact of a data breach.
Secure Data Transmission: Utilizing secure communication channels, such as encrypted connections (e.g., SSL/TLS), ensures that data transmitted between clients and servers remains confidential. Secure socket layers provide end-to-end encryption, safeguarding against eavesdropping and tampering.
Regular Security Audits: Conducting regular security audits and assessments helps identify vulnerabilities and areas for improvement within existing security frameworks. By proactively addressing security gaps, organizations can enhance their resilience to potential threats.
Compliance with Regulations: Adhering to relevant data protection regulations such as GDPR, CCPA, and HIPAA ensures legal compliance and fosters trust among participants. Compliance frameworks outline specific requirements for data handling, storage, and processing, guiding organizations in implementing robust security measures.
Continuous Monitoring and Response: Implementing real-time monitoring systems allows organizations to detect and respond to security incidents promptly. Automated alerting mechanisms notify administrators of suspicious activities, enabling swift intervention to mitigate potential risks.
Employee Training and Awareness: Educating employees about data security best practices and the importance of safeguarding sensitive information is critical in maintaining a secure environment. Training programs raise awareness about common security threats and equip staff with the knowledge to identify and respond appropriately to potential risks.
Vendor Due Diligence: When outsourcing data collection or processing tasks to third-party vendors, conducting thorough due diligence is essential. Assessing vendor security practices and ensuring compliance with data protection standards mitigate the risk of data breaches arising from external sources.
By implementing these comprehensive strategies, organizations can uphold the integrity and confidentiality of data collected through AI-powered online market research. Prioritizing data security not only fosters trust with participants but also mitigates the risk of reputational damage and regulatory non-compliance.
Also read:
The Right Approach to Designing & Conducting Online Surveys
Know more: Online Community Management Software
panel management platform
Online Project Management Platform
#market research#onlineresearch#samplemanagement#panelmanagement#communitypanel#datacollection#datainsights
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What is Quick Payable?
Quick Payable is a user-friendly application available on Salesforce's app exchange platform. It is designed to simplify and streamline the accounts payable process for businesses. Here are the key features and benefits of Quick Payable:
1. Efficient Bill Management:
- Quick Payable allows businesses to easily manage bills from multiple vendors.
- The intuitive interface makes it easy to organize and track invoices.
- Businesses can ensure timely payments and avoid penalties or late fees.
2. Automated Invoice Data Capture:
- Quick Payable leverages advanced software to automate invoice data capture.
- This eliminates the need for manual data entry, saving time and reducing errors.
- The system intelligently extracts relevant information from invoices, such as invoice numbers, due dates, and amounts.
3. Streamlined Approval Process:
- With Quick Payable, businesses can customize their approval workflow.
- Approvers can be assigned based on vendor configurations, ensuring the right people review and authorize invoices.
- This streamlines the approval process, reducing bottlenecks and delays in the payment cycle.
4. Complete Expense Visibility:
- Quick Payable provides rich dashboards and reports, offering complete visibility of expenses.
- Businesses can track and analyze spending patterns, identify unnecessary costs, and optimize their spending.
- This level of insight empowers businesses to make informed financial decisions and improve overall financial management.
5. Effortless Data Export:
- Quick Payable allows for seamless data export to third-party ERP systems.
- Businesses can integrate their accounts payable information with existing financial software.
- This eliminates the need for manual transfers and ensures data consistency across different platforms.
6. Enhanced Efficiency and Error Reduction:
- By utilizing Quick Payable, businesses can improve the efficiency of their accounts payable processes.
- The app automates repetitive tasks, freeing up valuable time for the finance team.
- With fewer errors and delays, businesses can focus on strategic financial planning and ensure accurate financial records.
In summary, Quick Payable is a powerful tool that simplifies and streamlines the accounts payable process for businesses. With features like efficient bill management, automated invoice data capture, and streamlined approval processes, businesses can improve their financial management capabilities. The complete expense visibility and effortless data export features further enhance efficiency and reduce errors. Embrace Quick Payable to optimize your accounts payable processes and take control of your financial management.
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What is Cloud Computing? Everything You Need to Know.
Cloud computing is a paradigm in computing that involves the delivery of various computing resources over the internet. It provides on-demand access to a shared pool of configurable computing resources, such as servers, storage, networks, applications, and services. Instead of relying on local servers or personal devices, users can access and utilize these resources remotely through a network of servers hosted in data centers.
Here are some key aspects and components of cloud computing:
On-demand self-service: Cloud computing allows users to provision and deploy computing resources (such as virtual machines, storage, or applications) as needed, without requiring human intervention from the service provider. This flexibility enables users to scale their resources up or down based on demand.
Broad network access: Cloud services are accessible over the network, usually through standard internet protocols. Users can access cloud applications and data from various devices, including desktop computers, laptops, tablets, and smartphones.
Resource pooling: Cloud providers pool computing resources to serve multiple users simultaneously. These resources are dynamically allocated based on demand, ensuring efficient utilization and optimization of hardware.
Rapid elasticity: Cloud computing enables users to scale their resources up or down quickly. This elasticity allows users to adapt to changing workloads and accommodate peak usage periods without requiring significant upfront investment in additional infrastructure.
Measured service: Cloud computing providers monitor and measure resource usage, enabling the billing and metering of services based on consumption. Users are charged for the actual resources utilized, such as storage, processing power, bandwidth, or active user accounts.
Service models: Cloud computing offers various service models, including:
a. Infrastructure as a Service (IaaS): Provides virtualized computing resources, such as virtual machines, storage, and networks, allowing users to deploy and manage their applications within the cloud infrastructure.
b. Platform as a Service (PaaS): Offers a platform and environment for developing, testing, and deploying applications. Users can focus on application development without worrying about the underlying infrastructure.
c. Software as a Service (SaaS): Delivers software applications over the internet on a subscription basis. Users can access and use these applications without the need for installation or management on their local devices.
Deployment models: Cloud computing can be deployed in different ways:
a. Public cloud: Computing resources are owned and operated by third-party service providers, and multiple users share these resources. Examples include Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform.
b. Private cloud: Computing resources are dedicated to a single organization and are not shared with other users. They can be managed internally by the organization or by a third-party vendor.
c. Hybrid cloud: Combines both public and private cloud deployments, allowing organizations to leverage the benefits of both. It provides flexibility in choosing where to deploy workloads and enables seamless integration between the two environments.
d. Community cloud: Computing resources are shared by multiple organizations with common interests, such as specific industries or regulatory requirements.
Cloud computing has transformed the way businesses and individuals use and access computing resources. It offers scalability, cost-efficiency, flexibility, and ease of management, allowing organizations to focus on their core competencies without the burden of maintaining complex IT infrastructures.
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Holiday Print on Demand Inventory Management Best Practices
As the saying goes, the holiday season is the most wonderful time of the year – especially for eCommerce businesses. With total sales during the holiday online shopping season exceeding $204 billion, this is a fantastic opportunity for your online business to get a piece of the pie. The holiday season has a way of sneaking up on you, and it frequently causes problems with print on demand inventory management. If you are not prepared for the holiday sales surge, you may encounter dissatisfied customers and lose potential revenue. Fortunately, there are many things you can do right now to better prepare for the holidays.
8 BEST PRACTICES FOR MANAGING HOLIDAY PRINT ON DEMAND INVENTORY
1. Mark your calendar.
Create calendar reminders to keep the holidays from sneaking up on you unannounced. Keep your organization informed, particularly your marketing and eCommerce holiday ad teams, so that they are ready to run campaigns. Here are some important holiday dates to remember in 2022:
• Thanksgiving: November 24
• Black Friday: November 29
• Small Business Saturday: November 30
• Cyber Monday: December 2
• Christmas: December 25
• New Year’s Day: January 1
• Valentine’s Day: February 14
To avoid overstretching, consider implementing a cutoff date for orders delivered by a specific holiday based on the carriers’ holiday shipping deadlines.
2. Contact your suppliers ahead of time.
Because demand will skyrocket during the holiday season, it is critical to notify your suppliers and vendors ahead of time. Share information on expected order volume to ensure that you order enough to avoid stockouts. Like you, they also require time to deliver orders successfully.
3. Make your orders in advance.
Using historical inventory data, such as SKU performance, you should have a good idea of what your top sellers will be, which will allow you to make more accurate estimates before ordering more inventory. However, if you are a newcomer, simply conducting some online research, including social media, can assist you in determining which items in your store are in high demand this season. You can then list what you need to stock up on.
4. Determine stock levels.
Carefully planning inventory puts your company in a much better position to deal with increased demand during peak shopping seasons. Once you’ve determined what you’ll require for the holiday season, there are simple ways to ensure that your inventory never falls below that level. Tracking stock levels and automatically setting reorder notification points is a valuable tool if you work with a tech-enabled print on demand service provider or use inventory management software. It is recommended that you increase reorder points and reorder quantity during the holiday season to cover a spike in sales.
5. Conduct inventory audits.
During this busy season, you may want to conduct inventory audits more frequently to maintain inventory accuracy and ensure you always have enough stock at all times. Inventory audits can be performed in-house or by a third party, such as a print on demand company, and they can be as simple as performing more frequent spot checks.
6. Implement inventory control.
Keeping track of your inventory is critical whether you run a single-channel or omnichannel business – especially during the holidays. Fortunately, there is inventory management software from your print on demand provider that can do the majority of the work for you: keep your business running as usual while saving you from having to deal with inventory stockouts or over-ordering.
7. Purchase holiday packaging.
The holidays are a thrilling and joyous time of year. Your packaging should be as well. Look for something that will make your customers happy when they receive their package, and if your packaging is recyclable, that’s even better. It will improve your customer’s unboxing experience and encourage their friends to buy as well. However, make certain that it will not impact your profits.
8. Monitor your inventory closely during holidays.
On Black Friday, Cyber Monday, and Christmas, keep an eye on your inventory numbers because these are the busiest days for your retail business. Take notes on how your inventory flows and make adjustments and improvements for next year. You can also seek assistance from your print on demand service provider. They are subject matter experts, and you can benefit from their knowledge and experience.
WHEN IN DOUBT, LET THE PROS HELP OUT!
While plans may not be carried out exactly as planned, they eliminate inefficiencies and errors during peak sales periods. You may not be able to predict everything. Still, by implementing some of the holiday best practices outlined above, you will likely generate more revenue this holiday season. We admire and applaud your desire to accomplish as much as possible on your own. However, there will come a time when reaching out is the best thing you can do for your company. Fulfillplex, a top eCommerce fulfillment company, can help your company reach its full potential. After all, even Santa requires assistance. Reach out to the pros now.
#print on demand#print on demand service provider#print on demand company#print on demand provider#top eCommerce fulfillment company#eCommerce fulfillment#fulfillplex
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Trending Online Business Ideas
There is an attraction to owning and operating a small business, but this comes with its own set of difficulties. The truth is that beginning a business of any kind requires a lot of effort. While some may conceive of the internet as a get-rich-quick scam, basic business principles still apply. With the help of this guide, you’ll learn how to build your own tiny online business step-by-step.
When it comes down to it, “online” is just a way for businesses to engage with their customers. Using it, you can communicate with anyone in the world, no matter where they are located. However, building a business around it still boils down to matching the appropriate clients with the right products. There are already a large number of people who have taken the plunge and started their own businesses. And you can, too, with the appropriate online business ideas and a lot of hard work.
No, this isn’t going to be some one-trick pony. That’s not how it works when you’re starting an online business. As a result, we’ve compiled a list of simple ways to start an online business without quitting your current work.
Some Cool Online Business Ideas to Keep an Eye on in 2022
As a first-time entrepreneur, it’s important to know that certain startup ideas have the potential to succeed, while others don’t. To find out which online business has the best chance of succeeding, it is vital to conduct a thorough market analysis.
Despite the pandemic, we’ve compared the success rates of various e-commerce enterprises. These ten trending business ideas for online businesses have been culled from our extensive research and are sure to help entrepreneurs succeed.
1. Start a dropshipping business
As one of the finest ways to generate money online, dropshipping is one of the best options. If you’re worried about where to keep your goods or how to run your business, dropshipping may be the answer.
With a dropshipping company, you can sell online by receiving orders from clients and then find a third-party wholesaler or retailer to handle inventory management and order fulfillment. In order for this strategy to work, you’ll need to charge a greater price than the third-party vendor.
2. Search engine optimization consulting
Starting a consulting firm for organizations with websites can be an option if you’re well-versed in SEO (Search Engine Optimization). Many firms and brands have become preoccupied with ranking high in search results and converting website visitors into consumers as a result of the advent of online business. However, just a small proportion of these folks are well-versed in SEO, schema, link building, and other digital marketing tactics… and this is a problem.
A qualified SEO consultant analyzes how a brand’s website is performing and recommends an effective approach for increasing traffic and attracting new customers. If you’re skilled at this, you should consider starting your own business.
3. Virtual online training
The pandemic proved to everyone, including educators, that education doesn’t have to halt even in times of crisis. In 2020, many people will had to study online, offline institutions shifted to online, and people with certain skill sets turned their knowledge into online courses and training.
Many online learning platforms exist, but the need for them continues to grow. Increasing numbers of people are turning to the internet to learn new skills and gain access to useful resources. This is a perfect opportunity to package your expertise and sell it to others, whether it’s in fitness, digital marketing, SEO, or user experience design.
Publishing a valuable booklet or creating instructional videos are all viable methods of making money from your online course. Use apps like Social Triggers that teach people how to sell what they know if you can’t decide what to sell.
4. Become a self-employed web designer or app developer.
Developing apps and software has become a lucrative online business opportunity because of advancements in technology. App developers are also in high demand, as more organizations turn to them for help with the development of mobile applications and websites. A website is a need for anyone starting an online business at this time, yet many people lack the technical expertise to build one from scratch. There is constantly an effort to update and upgrade existing websites so they can better satisfy the needs of their clients.
A freelance web designer could be one of the greatest online businesses for you if you’re a creative person who enjoys coding, HTML, CSS, and other parts of web design. In the meantime, if you’re new to web design, you can make use of the wealth of information, courses, and tutorials available to you.
5. Freelance writer and graphic designer
Freelancers have the advantage of being able to accept or reject tasks according to their availability. When it comes to freelancing, freelancers are in charge of what they work on and with whom.
Small and large organizations alike can benefit from a well-rounded graphic design portfolio. Infographics, logos, posters, and other visual elements are required by almost every internet firm.
If you’re good at writing, you can receive work writing blog articles, ebooks, and sales copy from people all over the world that need your help.
6. DIY craft seller
Design and crafts, art, and aesthetics are things you enjoy and effective online business ideas. A storefront to display and sell homemade products or art is an excellent idea at this time. An e-commerce store is a great place to sell your homemade crafts if they are of high quality. In addition, if you don’t have the time or resources to produce the goods, you can find a supplier and sell them online.
It’s also possible for creatives, like photographers and artists, to make money via their own eCommerce store selling their artworks and canvases.
7. Affiliate marketing
Sharing a product or service’s referral link on your blog, social media or email is a key component of affiliate marketing. You earn a commission for each sale that is made as a result of someone clicking on your referral link.
Affiliate marketers are in high demand because they can help companies spread the word about their products and services through successful word-of-mouth marketing. Affiliate programs offered by sites like Amazon are a good place to get started in this industry. Other affiliate programs that fit your brand and market are also an option.
8. Become a voice for others to follow.
Sponsorships from brands are how influencers make money. It’s their job to assist brands in the promotion of their products and services on their own page.
Influencers typically have a significant social media following and are regarded as authorities in their respective fields. For example, fashion businesses may pay you to promote their products as an influencer if you frequently offer fashion advice and have a huge following on social media.
When it comes to influencer marketing, there are so many venues from which to choose. The options are endless. You can establish an audio blog or a video TikTok channel. As an influencer, your goal is to become an expert in one or more categories, establish a large following, and be paid to promote other people’s products through influencer marketing.
Conclusion
If you’ve ever considered launching an online business, now is the perfect time to get started with trending business ideas online. Not everything has to be risk-free. A part-time side hustle can serve as a springboard for a full-time endeavor down the road. Alternatively, keep the scope of the project modest. As a beginner, you have unlimited control over how far you want to take your online business.
Contact Us
At Reversed Out Creative, we understand the challenges and opportunities presented by AI disruption. Our team of experts specializes in web design, SEO, graphic design, and digital marketing services. Reach out to us through our contact form to learn more about navigating the evolving job market and embracing the potential of AI. Together, let’s shape a future that combines human ingenuity with the power of AI.
Content source: https://reversedout.com/trending-online-business-ideas/
#Online Business Ideas#Digital Business Opportunities#Digital Marketing Agency#Digital Marketing Services In Cincinnati#Digital Marketing Services In Ohio
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Addressing AI Skepticism in Healthcare: Overcoming Obstacles To Secure Communication
New Post has been published on https://thedigitalinsider.com/addressing-ai-skepticism-in-healthcare-overcoming-obstacles-to-secure-communication/
Addressing AI Skepticism in Healthcare: Overcoming Obstacles To Secure Communication
Healthcare leaders are keen to embrace AI, partly to keep pace with competitors and other industries, but, more importantly, to increase efficiency and improve patient experiences. However, only 77% of healthcare leaders actually trust AI to benefit their business.
While AI chatbots excel at handling routine tasks, processing data, and summarizing information, the highly regulated healthcare industry worries most about the reliability and accuracy of the data that is fed into and interpreted by these tools. Without proper usage and employee training, data breaches become additional pressing threats.
Even so, 95% of healthcare leaders plan to increase AI budgets by up to 30% in 2025, with large language models (LLMs) emerging as one of the most trusted tools. As LLMs mature, 53% of healthcare leaders have already implemented formal policies to help their teams adapt to them, and another 39% plan to implement policies soon.
For healthcare providers who want to streamline communication services with AI but are still wary of doing so, here are some recommendations for overcoming the most common obstacles.
1. Train AI With Reliable Medical Sources
While healthcare leaders may not be directly involved in AI training, they must play a pivotal role in overseeing its implementation. They should ensure that chatbot providers are training and regularly updating their AI with credible sources.
The rich, structured data captured by mandatory electronic health records (EHRs) offer vast repositories of digital health data that can now serve as the foundation for training AI algorithms. Advanced LLMs can comprehend medical research, technical analysis, literature reviews, and critical assessments. However, rather than training these tools with all the data at once, new evidence shows that focusing on a smaller number of intersections maximizes AI performance while keeping the training cost low.
2. Ensure HIPAA-Compliant Data Practices
The Health Insurance Portability and Accountability Act (HIPAA) outlines standards for protecting sensitive patient health information (PHI). To align with these regulations, healthcare leaders should ensure third-party vendors:
Gather only the minimum amount of PHI required to fulfill the chatbot’s purpose.
Grant access to PHI only to authorized personnel with strong password and authentication policies.
Employ robust encryption techniques to protect PHI both at rest and in transit.
Store necessary data on HIPAA-compliant servers with strong access controls.
Ensure they sign business associate agreements (BAAs) to comply with HIPAA.
Ask for their response plan for security incidents.
Healthcare leaders using these tools should regularly check access reports—a step that is also easy to automate with AI—and send alerts to management if unusual activity occurs.
Moreover, they must obtain clear and informed consent from patients before collecting and using their PHI. When requesting consent, communicate how patient data will be used and protected.
3. Well-Designed Interfaces That Improve Workflows
One of the biggest obstacles when transitioning to mandatory EHRs was the usability of the technology. Physicians were unsatisfied with the amount of time spent on clerical tasks as they adjusted to the complicated workflows, increasing their risk for professional burnout, and the chance of making mistakes that can affect patient treatment.
When working with third-party vendors, request a demo and a second opinion before selecting an AI platform or software solution. Don’t forget to ask if their product allows customization that adapts to current programs so that you can integrate the ready-to-use features that best suit your workflows.
User-centered design and standardized data formats and protocols will help facilitate seamless information exchange across healthcare technology and AI platforms. With these standards in place, AI algorithms can be meaningfully integrated into clinical care across various healthcare settings. Established protocols also help these tools perform better by facilitating interoperability and enabling access to larger, more diverse datasets.
4. Proper Usage and Employee Training
A 2024 study found that medical advice provided by ‘human physicians and AI’ was, in fact, more comprehensive but less empathic than that provided by ‘human physicians’ alone. To bridge the gap, healthcare leaders must understand AI’s capabilities and limitations and ensure proper human oversight and intervention.
Healthcare leaders can embed chatbots in their websites and patient apps to offer users instant access to medical information, assisting in self-diagnosis and health education. These tools can send timely reminders to patients to refill their prescriptions, helping patients adhere to treatment plans. They can also help classify patients based on the severity of their condition, assisting healthcare providers in prioritizing cases and allocating resources efficiently.
Nevertheless, these tools can still hallucinate, and it’s imperative that a human validator be involved in complex tasks. Work with third-party experts to define your vision for AI communication tools and create your desired workflows. Once you agree on your use cases, operational and cultural change management processes—like Kotter’s 8-step change process—offer a roadmap for onboarding employees, ultimately enhancing patient outcomes.
5. Ask the Chatbot To Catch Mistakes
No business leader wants to make mistakes, but the healthcare industry is a high-stakes environment where even minor oversights can lead to severe repercussions. Yet, even the best clinicians aren’t immune to medical errors. AI can be a powerful tool to improve patient care by catching errors and filling in the gaps.
A 2023 investigation using GPT-4 to transcribe and summarize a conversation between a patient and clinician later employed the chatbot to review the conversation for errors. During the validation, it caught a mistake in the patient’s body mass index (BMI). The chatbot also noticed that the patient notes didn’t mention the blood tests that were ordered, nor the rationale for ordering them.
This example indicates that AI can be used as a supplement to help doctors handle AI hallucinations, omissions, and errors that can be used to train and improve AI applications.
Healthcare AI exists to support doctors and nurses, simplify workflows, improve patient accessibility to care, and minimize oversights. While they can’t fully replace the empathy, intuition, and real-world experience that human healthcare providers bring to the table, these tools offer excellent analytical and time-saving benefits. When healthcare leaders take their time to ensure careful adherence to HIPAA regulations, transparent communication with patients, and proper employee training, they can implement these tools safely and confidently.
#2023#2024#2025#Accessibility#Advice#ai#AI chatbots#AI hallucinations#ai platform#AI platforms#ai training#alerts#Algorithms#Analysis#applications#apps#authentication#baas#blood#blood tests#BMI#bridge#budgets#burnout#Business#change#change management#chatbot#chatbots#clinical
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The Best Method in Selecting Risk Management Software that Suits Your Business
Whether you are a corporate veteran or are just starting your business career, you need to appreciate Risk Management as it can make or break a business. Every company needs to meet certain standards across jurisdictions ranging from compliance, IT, security and many others. Different Risk Management Software can be used to solve such problems and businesses in Australia looking for compliance management, risk management and supplier management understand this well.
Why Your Business Needs Risk Management Software Australia
Risk Management Software Australia is developed to cater to the needs of Australian businesses as they are the centre of focus. For businesses operating in Australia, this certainly aids in digitising business processes, helping to reduce Cyber, operational and financial risks. Maintaining compliance at the standard Australian level can easily be done if the right tools and software are in place.
Safeguard Principles with the Right Compliance Management Software
There is a massive need for streamlining the reporting and tracking of compliance regulations to improve management. Compliance Management Software enables businesses to fulfil multiple tasks while obtaining the Holy Grail SaaS in compliance management software. Rather, it can extend your RISKS beyond what you have ever imagined. It is time we prepare to aid you fully, utilising RisqKeepers' Machine Learning to automate the automation with the latest software solutions.
Using this technology across the firm's processes allows ease regarding audit and record keeping, guaranteeing support in ongoing and upcoming regulatory changes.
Protect Business Partnerships through Third Party Risk Management
Most businesses, if not all, rely on Third Party Risk Management, but this also comes with some risks. Adopting and deploying third-party risk management solutions provide organisations with a system for managing and evaluating vendors at all times. From the supply chain to securing data, this software helps in the relationship by providing tools that are safe and transparent. Managing risks in engaging third parties helps protect the reputation and activities of the business.
Main Benefits of Risk Management Solutions
New generation firms and businesses brainstorming assume and extrapolate new areas for the business and come up with a wide range of assumptions. These resources consist of, but are not restricted to:
- Risk Assessment Tools: Locate and analyse possible risks carefully.
- Dashboard Analytics: View important data on risk and compliance as it is.
- Automation Capabilities: Engage in digital workflows to minimise human interaction.
- Customisable Templates: Change the software to adapt to the target industry.
- Integration Options: Add on already existing applications such as ERPs or CRMs.
With the proper risk and compliance management system, results should be seen across all spectrums of the business.
Factors Considered For The Right Solution For Your Company
Primarily, the selection of any software, either Risk Management Software or Compliance Management Software, depends upon the following aspects:
Growth Potential: Make sure that the solution is not stagnant and expands with the firm.
Local Compliance Assistance: This is vital for firms in Australia.
User Friendliness: Good software interfaces allow ease of use and consequently, a higher uptake of the software.
Targeted Features: Certain features in the software can be altered to suit the specific requirements of the business.
Help Desk Services: Ensure the vendor is reputable and offers quality support services.
Final Thoughts
Risk and compliance management are fast turning out to be critical components a business can do without in today's society. Using state-of-the-art Risk Management Software Australia, Third Party Risk Management, and Compliance Management Software, risks can be lowered such that operational stability is maintained. Those businesses that utilise new Risk Management Solutions will be able to sustain in the future scenario, which is expected to be more dynamic and complex.
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Throughout the COVID-19 lockdown period of the pandemic, Chicago Public Schools (CPS), like many other districts, investigated and tested different solutions to help ensure building occupants felt comfortable enough that buildings were safe for occupancy. Initially, teams worked quickly to implement short-term strategies to address various concerns. That included partnering with third-party technical auditors to inspect ventilation equipment in all spaces, conducting air quality sampling within all schools, and establishing a greater emphasis on air quality control with facility field teams. Subsequently, CPS created standardized processes that are used today to proactively manage indoor air quality (IAQ) issues and keep CPS teams focused on figuring out the best solutions to continue operating effectively moving forward. The first IAQ strategy implemented was creating an annual air quality sampling program to help the CPS environmental team identify potential IAQ issues. To do this, CPS partnered with three managing environmental contractors (MECs), each assigned to a region within the district. Annually, each MEC takes a sample of the air during occupancy in 25 percent of our rooms, does a 100-percent visual inspection of all rooms, and posts the results on the CPS website (www.cps.edu/AIRQuality). If any sample readings are identified as above what would be acceptable, the MEC partners develop a scope of work for the CPS facilities teams to use to address the issues causing IAQ problems. The MEC partners then work with our facilities teams and any contractors we bring on board to rectify the problems, ensure that the repairs are handled properly, and not lead to any other environmental concerns within the building. CPS's second strategy was to develop a quarterly preventative maintenance IAQ sampling check. This is where building engineers collect air quality data using handheld IAQ measuring devices. This portable air quality monitoring device measures PM2.5 and PM10 (both are types of particulate matter), CO2 concentrate, temperature, and humidity. Any readings that our onsite engineers capture as above acceptable levels are reported to the CPS environmental team, who then deploy the MEC to conduct site visits. They will investigate the situation further and develop a recommended scope of work to mitigate any issues found. This strategy has proven to be a cost-effective way to capture air quality data more frequently. It is now a standard part of our preventative maintenance program. The third strategy is currently in the pilot phase and is focused on using onsite IAQ sensor technology to collect real-time air quality data within our facilities. During the research phase, we reviewed possible device solutions for this pilot. Our teams looked at several different permanently mounted solutions that would meet multiple needs. We also sought help from IPVM, experts in physical security technology, which had a comparison study on the effectiveness of IAQ monitoring solutions. We settled on a device based on the effectiveness of the sensors that we tested. These were compared against the IAQ testing tools our environmental contract partners use, as well as the technical requirements that we needed from an IT infrastructure perspective. Those requirements included: It was understood from the beginning that CPS wanted a holistic technology solution that met CPS's technical requirements and provided the flexibility to integrate with multiple other technology devices that CPS was already managing. Most vendors selling the devices provided a SaaS (Software as a Service) dashboard. However, this was limited to hosting their own devices, restricting us from expanding this program to integrate our current suite of technology solutions. Based on our research and our need for flexibility, we ended up partnering with two vendors. One provided a product for combining BAS (Building Automation System) data and IAQ data dashboards. The second offered a platform for centralized aggregation of the IAQ views. Today, the CPS IAQ remote monitoring pilot sensor solution is installed in 12 buildings, with 12 to 15 more slated for this capital year, depending on funding support from the budgeting team. This initiative represents a significant step forward in our commitment to ensuring the health and comfort of our building occupants. As the program has been rolling out the initial pilot sensors in these 12 buildings, facilities were chosen to represent a variety of design styles from our portfolio, including two administration facilities. The technology and strategic set have provided our teams with the tools necessary to monitor and manage issues before complaints are provided proactively. Occupants in a few of the buildings have complained about the air quality over the years, and it was challenging to convince them that there were no risks or concerns — even with air sampling results from environmental consultants. Now that there is continuous data that can be shared with building occupants and leadership, it has proven to be a great tool to help create staff confidence in the current state of IAQ in these buildings. As progress continues in this pilot program, there are considerations to add a few additional device manufacturers into the mix. When added to the BAS specifications, it will replace the traditional temperature/humidity/CO2 stats and allow for enhanced operating sequences. All-in-all, we are close to having a solid foundational systematic technology solution in place that will allow CPS to scale through the district as resources become available. About the Authors/Program Owners Rob Chistlieb — CPS Executive Director of Facilities Robert is the Executive Director of Facility Operations for Chicago Public Schools. As Executive Director, Rob oversees the district's facilities maintenance and environmental health and safety programs. Rob has been instrumental in creating the vision and leading his teams to develop and enhance IAQ and ecological programs. Under Rob’s leadership, Chicago Public Schools joined the Healthy Green Schools & Colleges program. Richard Schleyer — CPS Director Richard is the Director of Environmental Health and Safety at Chicago Public Schools and oversees and manages all district environmental program standards and efforts. He and his team manage an extensive environmental health and safety program and have played a vital role in developing and managing the current IAQ programs. Paul Valente — CPS Automation Architect Paul, the Automation Architect for Chicago Public Schools, oversees the district's management, upgrading, repair, and installation of all Building Automation Systems (BAS) and IoT systems. He plays a key role in coordinating specifications and consolidation efforts, focusing on integrating advanced technology to modernize the district’s controls and management systems. Brian Martin — Deputy Program Director CPS PMO As Deputy Director of the Chicago Public Schools Project Management Office, Brian is vital in working with CPS teams to develop and manage the program governance and standards for Chicago Public Schools' facilities maintenance and capital renovation programs. POSTED ON: 12/30/2024 Industry News & Trends Industry Training & Events Advice from the Field Insights & Updates Source link
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Throughout the COVID-19 lockdown period of the pandemic, Chicago Public Schools (CPS), like many other districts, investigated and tested different solutions to help ensure building occupants felt comfortable enough that buildings were safe for occupancy. Initially, teams worked quickly to implement short-term strategies to address various concerns. That included partnering with third-party technical auditors to inspect ventilation equipment in all spaces, conducting air quality sampling within all schools, and establishing a greater emphasis on air quality control with facility field teams. Subsequently, CPS created standardized processes that are used today to proactively manage indoor air quality (IAQ) issues and keep CPS teams focused on figuring out the best solutions to continue operating effectively moving forward. The first IAQ strategy implemented was creating an annual air quality sampling program to help the CPS environmental team identify potential IAQ issues. To do this, CPS partnered with three managing environmental contractors (MECs), each assigned to a region within the district. Annually, each MEC takes a sample of the air during occupancy in 25 percent of our rooms, does a 100-percent visual inspection of all rooms, and posts the results on the CPS website (www.cps.edu/AIRQuality). If any sample readings are identified as above what would be acceptable, the MEC partners develop a scope of work for the CPS facilities teams to use to address the issues causing IAQ problems. The MEC partners then work with our facilities teams and any contractors we bring on board to rectify the problems, ensure that the repairs are handled properly, and not lead to any other environmental concerns within the building. CPS's second strategy was to develop a quarterly preventative maintenance IAQ sampling check. This is where building engineers collect air quality data using handheld IAQ measuring devices. This portable air quality monitoring device measures PM2.5 and PM10 (both are types of particulate matter), CO2 concentrate, temperature, and humidity. Any readings that our onsite engineers capture as above acceptable levels are reported to the CPS environmental team, who then deploy the MEC to conduct site visits. They will investigate the situation further and develop a recommended scope of work to mitigate any issues found. This strategy has proven to be a cost-effective way to capture air quality data more frequently. It is now a standard part of our preventative maintenance program. The third strategy is currently in the pilot phase and is focused on using onsite IAQ sensor technology to collect real-time air quality data within our facilities. During the research phase, we reviewed possible device solutions for this pilot. Our teams looked at several different permanently mounted solutions that would meet multiple needs. We also sought help from IPVM, experts in physical security technology, which had a comparison study on the effectiveness of IAQ monitoring solutions. We settled on a device based on the effectiveness of the sensors that we tested. These were compared against the IAQ testing tools our environmental contract partners use, as well as the technical requirements that we needed from an IT infrastructure perspective. Those requirements included: It was understood from the beginning that CPS wanted a holistic technology solution that met CPS's technical requirements and provided the flexibility to integrate with multiple other technology devices that CPS was already managing. Most vendors selling the devices provided a SaaS (Software as a Service) dashboard. However, this was limited to hosting their own devices, restricting us from expanding this program to integrate our current suite of technology solutions. Based on our research and our need for flexibility, we ended up partnering with two vendors. One provided a product for combining BAS (Building Automation System) data and IAQ data dashboards. The second offered a platform for centralized aggregation of the IAQ views. Today, the CPS IAQ remote monitoring pilot sensor solution is installed in 12 buildings, with 12 to 15 more slated for this capital year, depending on funding support from the budgeting team. This initiative represents a significant step forward in our commitment to ensuring the health and comfort of our building occupants. As the program has been rolling out the initial pilot sensors in these 12 buildings, facilities were chosen to represent a variety of design styles from our portfolio, including two administration facilities. The technology and strategic set have provided our teams with the tools necessary to monitor and manage issues before complaints are provided proactively. Occupants in a few of the buildings have complained about the air quality over the years, and it was challenging to convince them that there were no risks or concerns — even with air sampling results from environmental consultants. Now that there is continuous data that can be shared with building occupants and leadership, it has proven to be a great tool to help create staff confidence in the current state of IAQ in these buildings. As progress continues in this pilot program, there are considerations to add a few additional device manufacturers into the mix. When added to the BAS specifications, it will replace the traditional temperature/humidity/CO2 stats and allow for enhanced operating sequences. All-in-all, we are close to having a solid foundational systematic technology solution in place that will allow CPS to scale through the district as resources become available. About the Authors/Program Owners Rob Chistlieb — CPS Executive Director of Facilities Robert is the Executive Director of Facility Operations for Chicago Public Schools. As Executive Director, Rob oversees the district's facilities maintenance and environmental health and safety programs. Rob has been instrumental in creating the vision and leading his teams to develop and enhance IAQ and ecological programs. Under Rob’s leadership, Chicago Public Schools joined the Healthy Green Schools & Colleges program. Richard Schleyer — CPS Director Richard is the Director of Environmental Health and Safety at Chicago Public Schools and oversees and manages all district environmental program standards and efforts. He and his team manage an extensive environmental health and safety program and have played a vital role in developing and managing the current IAQ programs. Paul Valente — CPS Automation Architect Paul, the Automation Architect for Chicago Public Schools, oversees the district's management, upgrading, repair, and installation of all Building Automation Systems (BAS) and IoT systems. He plays a key role in coordinating specifications and consolidation efforts, focusing on integrating advanced technology to modernize the district’s controls and management systems. Brian Martin — Deputy Program Director CPS PMO As Deputy Director of the Chicago Public Schools Project Management Office, Brian is vital in working with CPS teams to develop and manage the program governance and standards for Chicago Public Schools' facilities maintenance and capital renovation programs. POSTED ON: 12/30/2024 Industry News & Trends Industry Training & Events Advice from the Field Insights & Updates Source link
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Throughout the COVID-19 lockdown period of the pandemic, Chicago Public Schools (CPS), like many other districts, investigated and tested different solutions to help ensure building occupants felt comfortable enough that buildings were safe for occupancy. Initially, teams worked quickly to implement short-term strategies to address various concerns. That included partnering with third-party technical auditors to inspect ventilation equipment in all spaces, conducting air quality sampling within all schools, and establishing a greater emphasis on air quality control with facility field teams. Subsequently, CPS created standardized processes that are used today to proactively manage indoor air quality (IAQ) issues and keep CPS teams focused on figuring out the best solutions to continue operating effectively moving forward. The first IAQ strategy implemented was creating an annual air quality sampling program to help the CPS environmental team identify potential IAQ issues. To do this, CPS partnered with three managing environmental contractors (MECs), each assigned to a region within the district. Annually, each MEC takes a sample of the air during occupancy in 25 percent of our rooms, does a 100-percent visual inspection of all rooms, and posts the results on the CPS website (www.cps.edu/AIRQuality). If any sample readings are identified as above what would be acceptable, the MEC partners develop a scope of work for the CPS facilities teams to use to address the issues causing IAQ problems. The MEC partners then work with our facilities teams and any contractors we bring on board to rectify the problems, ensure that the repairs are handled properly, and not lead to any other environmental concerns within the building. CPS's second strategy was to develop a quarterly preventative maintenance IAQ sampling check. This is where building engineers collect air quality data using handheld IAQ measuring devices. This portable air quality monitoring device measures PM2.5 and PM10 (both are types of particulate matter), CO2 concentrate, temperature, and humidity. Any readings that our onsite engineers capture as above acceptable levels are reported to the CPS environmental team, who then deploy the MEC to conduct site visits. They will investigate the situation further and develop a recommended scope of work to mitigate any issues found. This strategy has proven to be a cost-effective way to capture air quality data more frequently. It is now a standard part of our preventative maintenance program. The third strategy is currently in the pilot phase and is focused on using onsite IAQ sensor technology to collect real-time air quality data within our facilities. During the research phase, we reviewed possible device solutions for this pilot. Our teams looked at several different permanently mounted solutions that would meet multiple needs. We also sought help from IPVM, experts in physical security technology, which had a comparison study on the effectiveness of IAQ monitoring solutions. We settled on a device based on the effectiveness of the sensors that we tested. These were compared against the IAQ testing tools our environmental contract partners use, as well as the technical requirements that we needed from an IT infrastructure perspective. Those requirements included: It was understood from the beginning that CPS wanted a holistic technology solution that met CPS's technical requirements and provided the flexibility to integrate with multiple other technology devices that CPS was already managing. Most vendors selling the devices provided a SaaS (Software as a Service) dashboard. However, this was limited to hosting their own devices, restricting us from expanding this program to integrate our current suite of technology solutions. Based on our research and our need for flexibility, we ended up partnering with two vendors. One provided a product for combining BAS (Building Automation System) data and IAQ data dashboards. The second offered a platform for centralized aggregation of the IAQ views. Today, the CPS IAQ remote monitoring pilot sensor solution is installed in 12 buildings, with 12 to 15 more slated for this capital year, depending on funding support from the budgeting team. This initiative represents a significant step forward in our commitment to ensuring the health and comfort of our building occupants. As the program has been rolling out the initial pilot sensors in these 12 buildings, facilities were chosen to represent a variety of design styles from our portfolio, including two administration facilities. The technology and strategic set have provided our teams with the tools necessary to monitor and manage issues before complaints are provided proactively. Occupants in a few of the buildings have complained about the air quality over the years, and it was challenging to convince them that there were no risks or concerns — even with air sampling results from environmental consultants. Now that there is continuous data that can be shared with building occupants and leadership, it has proven to be a great tool to help create staff confidence in the current state of IAQ in these buildings. As progress continues in this pilot program, there are considerations to add a few additional device manufacturers into the mix. When added to the BAS specifications, it will replace the traditional temperature/humidity/CO2 stats and allow for enhanced operating sequences. All-in-all, we are close to having a solid foundational systematic technology solution in place that will allow CPS to scale through the district as resources become available. About the Authors/Program Owners Rob Chistlieb — CPS Executive Director of Facilities Robert is the Executive Director of Facility Operations for Chicago Public Schools. As Executive Director, Rob oversees the district's facilities maintenance and environmental health and safety programs. Rob has been instrumental in creating the vision and leading his teams to develop and enhance IAQ and ecological programs. Under Rob’s leadership, Chicago Public Schools joined the Healthy Green Schools & Colleges program. Richard Schleyer — CPS Director Richard is the Director of Environmental Health and Safety at Chicago Public Schools and oversees and manages all district environmental program standards and efforts. He and his team manage an extensive environmental health and safety program and have played a vital role in developing and managing the current IAQ programs. Paul Valente — CPS Automation Architect Paul, the Automation Architect for Chicago Public Schools, oversees the district's management, upgrading, repair, and installation of all Building Automation Systems (BAS) and IoT systems. He plays a key role in coordinating specifications and consolidation efforts, focusing on integrating advanced technology to modernize the district’s controls and management systems. Brian Martin — Deputy Program Director CPS PMO As Deputy Director of the Chicago Public Schools Project Management Office, Brian is vital in working with CPS teams to develop and manage the program governance and standards for Chicago Public Schools' facilities maintenance and capital renovation programs. POSTED ON: 12/30/2024 Industry News & Trends Industry Training & Events Advice from the Field Insights & Updates Source link
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Photo
Throughout the COVID-19 lockdown period of the pandemic, Chicago Public Schools (CPS), like many other districts, investigated and tested different solutions to help ensure building occupants felt comfortable enough that buildings were safe for occupancy. Initially, teams worked quickly to implement short-term strategies to address various concerns. That included partnering with third-party technical auditors to inspect ventilation equipment in all spaces, conducting air quality sampling within all schools, and establishing a greater emphasis on air quality control with facility field teams. Subsequently, CPS created standardized processes that are used today to proactively manage indoor air quality (IAQ) issues and keep CPS teams focused on figuring out the best solutions to continue operating effectively moving forward. The first IAQ strategy implemented was creating an annual air quality sampling program to help the CPS environmental team identify potential IAQ issues. To do this, CPS partnered with three managing environmental contractors (MECs), each assigned to a region within the district. Annually, each MEC takes a sample of the air during occupancy in 25 percent of our rooms, does a 100-percent visual inspection of all rooms, and posts the results on the CPS website (www.cps.edu/AIRQuality). If any sample readings are identified as above what would be acceptable, the MEC partners develop a scope of work for the CPS facilities teams to use to address the issues causing IAQ problems. The MEC partners then work with our facilities teams and any contractors we bring on board to rectify the problems, ensure that the repairs are handled properly, and not lead to any other environmental concerns within the building. CPS's second strategy was to develop a quarterly preventative maintenance IAQ sampling check. This is where building engineers collect air quality data using handheld IAQ measuring devices. This portable air quality monitoring device measures PM2.5 and PM10 (both are types of particulate matter), CO2 concentrate, temperature, and humidity. Any readings that our onsite engineers capture as above acceptable levels are reported to the CPS environmental team, who then deploy the MEC to conduct site visits. They will investigate the situation further and develop a recommended scope of work to mitigate any issues found. This strategy has proven to be a cost-effective way to capture air quality data more frequently. It is now a standard part of our preventative maintenance program. The third strategy is currently in the pilot phase and is focused on using onsite IAQ sensor technology to collect real-time air quality data within our facilities. During the research phase, we reviewed possible device solutions for this pilot. Our teams looked at several different permanently mounted solutions that would meet multiple needs. We also sought help from IPVM, experts in physical security technology, which had a comparison study on the effectiveness of IAQ monitoring solutions. We settled on a device based on the effectiveness of the sensors that we tested. These were compared against the IAQ testing tools our environmental contract partners use, as well as the technical requirements that we needed from an IT infrastructure perspective. Those requirements included: It was understood from the beginning that CPS wanted a holistic technology solution that met CPS's technical requirements and provided the flexibility to integrate with multiple other technology devices that CPS was already managing. Most vendors selling the devices provided a SaaS (Software as a Service) dashboard. However, this was limited to hosting their own devices, restricting us from expanding this program to integrate our current suite of technology solutions. Based on our research and our need for flexibility, we ended up partnering with two vendors. One provided a product for combining BAS (Building Automation System) data and IAQ data dashboards. The second offered a platform for centralized aggregation of the IAQ views. Today, the CPS IAQ remote monitoring pilot sensor solution is installed in 12 buildings, with 12 to 15 more slated for this capital year, depending on funding support from the budgeting team. This initiative represents a significant step forward in our commitment to ensuring the health and comfort of our building occupants. As the program has been rolling out the initial pilot sensors in these 12 buildings, facilities were chosen to represent a variety of design styles from our portfolio, including two administration facilities. The technology and strategic set have provided our teams with the tools necessary to monitor and manage issues before complaints are provided proactively. Occupants in a few of the buildings have complained about the air quality over the years, and it was challenging to convince them that there were no risks or concerns — even with air sampling results from environmental consultants. Now that there is continuous data that can be shared with building occupants and leadership, it has proven to be a great tool to help create staff confidence in the current state of IAQ in these buildings. As progress continues in this pilot program, there are considerations to add a few additional device manufacturers into the mix. When added to the BAS specifications, it will replace the traditional temperature/humidity/CO2 stats and allow for enhanced operating sequences. All-in-all, we are close to having a solid foundational systematic technology solution in place that will allow CPS to scale through the district as resources become available. About the Authors/Program Owners Rob Chistlieb — CPS Executive Director of Facilities Robert is the Executive Director of Facility Operations for Chicago Public Schools. As Executive Director, Rob oversees the district's facilities maintenance and environmental health and safety programs. Rob has been instrumental in creating the vision and leading his teams to develop and enhance IAQ and ecological programs. Under Rob’s leadership, Chicago Public Schools joined the Healthy Green Schools & Colleges program. Richard Schleyer — CPS Director Richard is the Director of Environmental Health and Safety at Chicago Public Schools and oversees and manages all district environmental program standards and efforts. He and his team manage an extensive environmental health and safety program and have played a vital role in developing and managing the current IAQ programs. Paul Valente — CPS Automation Architect Paul, the Automation Architect for Chicago Public Schools, oversees the district's management, upgrading, repair, and installation of all Building Automation Systems (BAS) and IoT systems. He plays a key role in coordinating specifications and consolidation efforts, focusing on integrating advanced technology to modernize the district’s controls and management systems. Brian Martin — Deputy Program Director CPS PMO As Deputy Director of the Chicago Public Schools Project Management Office, Brian is vital in working with CPS teams to develop and manage the program governance and standards for Chicago Public Schools' facilities maintenance and capital renovation programs. POSTED ON: 12/30/2024 Industry News & Trends Industry Training & Events Advice from the Field Insights & Updates Source link
0 notes
Photo
Throughout the COVID-19 lockdown period of the pandemic, Chicago Public Schools (CPS), like many other districts, investigated and tested different solutions to help ensure building occupants felt comfortable enough that buildings were safe for occupancy. Initially, teams worked quickly to implement short-term strategies to address various concerns. That included partnering with third-party technical auditors to inspect ventilation equipment in all spaces, conducting air quality sampling within all schools, and establishing a greater emphasis on air quality control with facility field teams. Subsequently, CPS created standardized processes that are used today to proactively manage indoor air quality (IAQ) issues and keep CPS teams focused on figuring out the best solutions to continue operating effectively moving forward. The first IAQ strategy implemented was creating an annual air quality sampling program to help the CPS environmental team identify potential IAQ issues. To do this, CPS partnered with three managing environmental contractors (MECs), each assigned to a region within the district. Annually, each MEC takes a sample of the air during occupancy in 25 percent of our rooms, does a 100-percent visual inspection of all rooms, and posts the results on the CPS website (www.cps.edu/AIRQuality). If any sample readings are identified as above what would be acceptable, the MEC partners develop a scope of work for the CPS facilities teams to use to address the issues causing IAQ problems. The MEC partners then work with our facilities teams and any contractors we bring on board to rectify the problems, ensure that the repairs are handled properly, and not lead to any other environmental concerns within the building. CPS's second strategy was to develop a quarterly preventative maintenance IAQ sampling check. This is where building engineers collect air quality data using handheld IAQ measuring devices. This portable air quality monitoring device measures PM2.5 and PM10 (both are types of particulate matter), CO2 concentrate, temperature, and humidity. Any readings that our onsite engineers capture as above acceptable levels are reported to the CPS environmental team, who then deploy the MEC to conduct site visits. They will investigate the situation further and develop a recommended scope of work to mitigate any issues found. This strategy has proven to be a cost-effective way to capture air quality data more frequently. It is now a standard part of our preventative maintenance program. The third strategy is currently in the pilot phase and is focused on using onsite IAQ sensor technology to collect real-time air quality data within our facilities. During the research phase, we reviewed possible device solutions for this pilot. Our teams looked at several different permanently mounted solutions that would meet multiple needs. We also sought help from IPVM, experts in physical security technology, which had a comparison study on the effectiveness of IAQ monitoring solutions. We settled on a device based on the effectiveness of the sensors that we tested. These were compared against the IAQ testing tools our environmental contract partners use, as well as the technical requirements that we needed from an IT infrastructure perspective. Those requirements included: It was understood from the beginning that CPS wanted a holistic technology solution that met CPS's technical requirements and provided the flexibility to integrate with multiple other technology devices that CPS was already managing. Most vendors selling the devices provided a SaaS (Software as a Service) dashboard. However, this was limited to hosting their own devices, restricting us from expanding this program to integrate our current suite of technology solutions. Based on our research and our need for flexibility, we ended up partnering with two vendors. One provided a product for combining BAS (Building Automation System) data and IAQ data dashboards. The second offered a platform for centralized aggregation of the IAQ views. Today, the CPS IAQ remote monitoring pilot sensor solution is installed in 12 buildings, with 12 to 15 more slated for this capital year, depending on funding support from the budgeting team. This initiative represents a significant step forward in our commitment to ensuring the health and comfort of our building occupants. As the program has been rolling out the initial pilot sensors in these 12 buildings, facilities were chosen to represent a variety of design styles from our portfolio, including two administration facilities. The technology and strategic set have provided our teams with the tools necessary to monitor and manage issues before complaints are provided proactively. Occupants in a few of the buildings have complained about the air quality over the years, and it was challenging to convince them that there were no risks or concerns — even with air sampling results from environmental consultants. Now that there is continuous data that can be shared with building occupants and leadership, it has proven to be a great tool to help create staff confidence in the current state of IAQ in these buildings. As progress continues in this pilot program, there are considerations to add a few additional device manufacturers into the mix. When added to the BAS specifications, it will replace the traditional temperature/humidity/CO2 stats and allow for enhanced operating sequences. All-in-all, we are close to having a solid foundational systematic technology solution in place that will allow CPS to scale through the district as resources become available. About the Authors/Program Owners Rob Chistlieb — CPS Executive Director of Facilities Robert is the Executive Director of Facility Operations for Chicago Public Schools. As Executive Director, Rob oversees the district's facilities maintenance and environmental health and safety programs. Rob has been instrumental in creating the vision and leading his teams to develop and enhance IAQ and ecological programs. Under Rob’s leadership, Chicago Public Schools joined the Healthy Green Schools & Colleges program. Richard Schleyer — CPS Director Richard is the Director of Environmental Health and Safety at Chicago Public Schools and oversees and manages all district environmental program standards and efforts. He and his team manage an extensive environmental health and safety program and have played a vital role in developing and managing the current IAQ programs. Paul Valente — CPS Automation Architect Paul, the Automation Architect for Chicago Public Schools, oversees the district's management, upgrading, repair, and installation of all Building Automation Systems (BAS) and IoT systems. He plays a key role in coordinating specifications and consolidation efforts, focusing on integrating advanced technology to modernize the district’s controls and management systems. Brian Martin — Deputy Program Director CPS PMO As Deputy Director of the Chicago Public Schools Project Management Office, Brian is vital in working with CPS teams to develop and manage the program governance and standards for Chicago Public Schools' facilities maintenance and capital renovation programs. POSTED ON: 12/30/2024 Industry News & Trends Industry Training & Events Advice from the Field Insights & Updates Source link
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