#Ntm I'm usually using the WRONG tech word so I assume it's MY language barrier issue

[creepyscritches]

I wanna thank you for your post about being nice to customer service people as someone who works in a customer service call/text center 🫡 people who say please and thank you to us are so rare! I was so shocked, I thought Americans just didn’t use please and thank you as a cultural thing or something, it really breaks our morale when people are rude for no reason 😣 not only that but also being xenophobic and generally mean. We’re already being exploited by the companies lol we don’t need more mistreatment. Thank you and everyone who is kind ❤️

It is not a cultural thing in the SLIGHTEST to not say please/thank you. You are experiencing inexcusable rudeness and you shouldn't be expected to "get used to it"!

Almost ALL of my IT assistance comes from India and I've worked in tandem with Indian medical coders several times over the years. It's insane to think even my colleagues were griping and moaning about working with ""offshore employees" " 🙄 in my personal and professional life, these employees have been incredibly helpful and kind to me and it's just basic decency to thank them!

Just today I had to call our offshore IT for some convoluted/botched IT update, and it took 5 minutes of polite conversation + trouble shooting to correct everything. IT WOULD HAVE TAKEN ME WEEKS ON MY OWN!! I don't understand how people are so shitty to people that actively fix their most frustrating problems. Like it's already insane to be so rude to strangers, but strangers that are bending over backwards to fix YOUR annoying problem? Go to jail 10,000 years.

I hope you have polite and courteous customers this week, anon! You deserve conversations that make you smile.