#anyway the entire living room is disassembled & packed & my room is ALMOST disassembled & packed

[machinavocis]

protip #2: the good news is i can apparently still simulate a degree of focus powers by drinking like three times the amount of caffeine you're supposed to have in that amount of time because idk man my body & brain are Just That Incorrect.

[pitaparka]

when you sleep with him for the first time headcanons

note—it gets a little suggestive during oberyn's part, but nothing too crazy. i use sleep here in it's purest form by the way, so enjoy! let me know if you have any ideas for the next one! me and the boys are open to suggestions ;)

MANDO

- mando has always allowed you his bunk to sleep, whenever you like

- when you stayed with him on the razor crest and watched the kid, he was always more than willing to give it up anytime you needed sleep

- he didn't sleep much anyway, and usually your sleeping schedules didn't overlap

- but boba fett's ship doesn't have much space to begin with, let alone enough space for all of the crew mates he's happened to find recently

- which mean's you and mando, having already been living together and already know each other, were sleeping together, in the same small bunk, at the same time

- he offered to sleep on the floor, or pressed up against the wall

- but you got mad at him for even suggesting such a thing

- there was more than enough space for the two of you to sleep, you argued, though there was barely enough room for one

- it was comical, trying to press up against him, and find a spot comfortable enough for the both of you to lay

- it was jarring to you when he removed a single pauldron for you to rest your head on his clothed shoulder

- you felt like you had violated him in some way, seeing him just the lightest bit more bare than usual

- though you were slightly uncomfortable from the rest of the beskar pressing up into your body, you were lulled to sleep in minutes from the sound of his steady heartbeat

EZRA

- the cots had never been a long term solution

- that you knew

- so when the morning comes around, and your cot drops your ass on the floor, you wish you gotten new sleeping arrangements the last time you were in town

- you were just wishing it had taken longer for them to fall apart the way they had

- there wasn't much on the green, in terms of furnishing markets

- the cots had been the only barrier between you and the floor, and now, there was nothing protecting you from the frigid, uninsulated ground of your broken down ship

- it was ezra who offered up the idea: put one blanket down on the floor, and use the other one to cover the both of you with

- you took a second to ponder it, thinking of any idea, any reason that could be used to save you from having to sleep next to ezra, the man who had been so warm and kind to you, but you had frozen him out, because of your ridiculous crush on him

- you offered up the idea of just disassembling the cots and using the cloths as protection from the cold

- but this wiseass pulls out the cloth from the cot and his blanket and compares the two, and there's no way the cloth is going to have any integrity making contact with the ground

- so you agree, and when nightfall comes, you're too exhausted from harvesting all day to fight with him

- he puts his blanket down as protection, and you all but collapse on top of in

- ezra does you the service of tucking you in, before climbing in next to you, and you're soothed by his warmth

- not soothed enough that you fall asleep immediately, still unnerved by the idea of sleeping so close to him, hearing him breathe, feeling him move

- but he throws his good arm over your body and pulls you into him, muttering something about the cold

- and your heart melts just a little bit as you fall asleep, pressed up against his chest

FRANKIE

- frankie had been upset for weeks after his divorce, which was to be expected

- but everything had been so stressful on him, and you were getting worried for his mental health

- he hadn't been answering calls, he'd cancelled plans with you last minute, which is something he never did, and he hadn't been doing anything for himself, just living in a rut of paperwork, sleeping, eating, and going to work

- so when he calls you up to ask you to go camping with him, you obviously say yes

- it's almost a two hour drive to the campsite, and frankie is fairly quite, which isn't usual, but you get some good music going and some good conversation going, and soon enough, you and frankie are laughing and singing your heads off on your way there

- it's getting dark when you arrive, and you make quick work of getting everything out of his car when he realizes something is off

- "oh no" he exclaims, and you fear the worst

- "what? what's wrong?"

- "I brought the small tent."

- "how small is the small tent?"

- "i brought the four-person tent, not the ten person tent."

- "are you kidding frankie? i'm sure we'll fit in a four-person—“

- "i'm telling you, it's not as big as you think it is, trust me."

- when the tent is complete, four-person is an exaggeration

- it's a four-person tent if the four-people were sardine packed and the size of children

- it's going to be just enough room for both you and frankie to lie down in with your sleeping bags

- but that's for a later time, because frankie has marshmallows to roast and lots of things to tell you after he's been ignoring you for a whole week

- he apologizes and you sit next to him at the firepit on your site, and you listen to him talk, and give him advice, and rest your head on his shoulder

- and when it's late into the night and you two go to retreat to bed, you have to squish up against his broad shoulders that seem so much broader in the small tent

- and when he wakes with nightmares of his fighting buddies and far too many sleepless nights, he pulls you close to him, and falls asleep again, until the sunlight streams through the front flap of the tent far too early in the morning

WHISKEY

- that day’s mission was harsh

- it had you spent, not only physically, but mentally as well

- as you lie awake in your bed, you realize you’re not getting to sleep tonight, whether or not you had another important mission that morning

- the hotel bed was creaky and entirely not your bed from home and the air conditioner was broken so it was freezing

- you figure there’s no better time than the present, and you’re well aware whiskey is right next door

- if he’s awake, you’ll ask him to have a drink with you, and if he’s asleep, you can just hop into bed with him

- he’s a deep sleeper anyway

- you’re careful turning the knob into his room, just in case he’s asleep, and you spot him in his bed, on his side, breathing softly, room cloaked in darkness

- you come around on his side of the bed and you whisper his name

- he stirs a little

- you debate going back to your room and just toughing it out, but he doesn’t give you the chance

- he’s up, groggy and hair tousled and in just a plain t-shirt

- “sweetheart? what are you doin’ here? what’s goin’ on?”

- you tell him you didn’t want to sleep alone tonight, and he wipes the sleep from his eyes and squints at you, using only the moonlight to help him see

- “what kind of gentleman would i be if i refused you my bed?”

- this makes you smile, and he lifts the covers for you to get in with him

- you plant your head on his shoulder and drape an arm over his chest, cozying up to him as close as possible

- his hand rests comfortably on your back, and he breathes rhythmically

- and you’re silently grateful he doesn’t ask questions, just lets you curl up into his side ands lets you fall asleep with him there

JAVIER PEÑA

- it happened in a flurry of passion and kisses, hands roaming his body and yours after a far too close dance with death

- if it had not been for his bulletproof vest, he'd be lying in a hospital or a morgue

- but he wasn't

- his body was warm and so was yours and the ride to his apartment was far too quiet for your liking and his

- it was only appropriate you accompanied him for a drink after such a great victory for the DEA, but it had taken a toll on both of you, mentally

- you more so than him, which is why you ended up drinking much more than you normally would have when you drank with javi

- he tried to laugh away the stress, complaining about his sore and bruised ribs, but the room was still tense

- emotions ran rampant through your body, and when he brings it up, tears start to pool in your eyes at the thought seeing him for the last time, in a suit, at his own funeral he wouldn't attend if he had the choice

- he sets his drink down and pulls you into his arms, holding your waist and cupping the back of your neck, stroking behind your ear as he listens to you cry softly in his shoulder

- he reassures you he's fine, nothing happened to him, and you pull away from him, grab his face, and stare into his eyes

- he smiles kindly at your own red ringed eyes, irritated from crying, as you try to memorize each streak of brown in his own

- it's too much for the both of you, and you pull him into a kiss

- his mouth is surprisingly soft compared to your own drunk passion, and as much as he'd love to take you right then and there on his couch, he knows he'd regret it if you woke up the next morning and regretted it too

- so he entertains the kiss, not that he minds, and leads you to his bedroom

- where the silk sheets and heavy comforter that smell so strongly of javier peña pull you to sleep next to him, faster than you'd like to admit

MARCUS MORENO

- missy and your daughter had always gotten along very well

- you were very familiar with marcus, and could even call yourselves friends to an extent

- your daughters were very intelligent little girls, and knew that if they got the two of you talking when you came to pick your daughter from his house, they would have at least another hour to play while you two chatted endlessly about boring adult things

- for missy's birthday party, she had wanted all of her friends over for a huge sleepover, and of course her father caved

- he couldn't say no to her no matter how much he tried

- marcus, the genius he was, figured that if the kids were all under one roof having fun, why not let the adults have fun too?

- everyone was invited

- the kids would have lots of different fun activities to choose from, from swimming, to games in the backyard, and a movie night under the stars outside

- and the adults were welcome to stay, chat, drink, and play adult card games marcus had saved for special occasions

- the night of the sleepover, a dozen children and adults were packed into his backyard, watching some new movie he had rented the missy was excited about

- but it was freezing, and you hadn't expected to be outside for so long

- marcus realizes this and he leans over quietly, so not to disturb the movie

- "are you cold?"

- "oh! no, it's okay, i'll be fine—“ you try to excuse yourself, but he gets up without a word, and returns with a sweatshirt of his

- it fits snugly over your head, and completely eliminated the chill in your bones

- it doesn't take long for your eyes to start getting heavy, and soon enough, you're passed out on marcus' shoulder

- "what if we camp out here for the night?" he suggests, and the kids are more than excited

- the adults know what he's up to

- but they let him anyway

- it'll be great to tease him about later, and besides, you guys are adorable together

MARCUS PIKE

- working together with marcus was always a joy

- he was always very respectful and funny

- you knew he had his heart broken more than once in the past, so even though you dropped hints that you'd want something more with marcus, you let him take it at his own pace

- when you dropped by his place that night, with important new documents you had received right before you left work and chinese food, you're ecstatic when he lets you in

- you spend hours pouring over the documents, making sure every single detail was covered and examined, when you realize how tired you are, and how loud the rain is coming down outside his window

- "it's getting really late. i should leave," you say, but marcus stops you

- "you could always, y'know, stay the night if you wanted. i'd let you have my bed."

- you smiled at him, but politely decline, as you wouldn't want to kick him out of his bed, but you yawn again

- "look, you're exhausted, and it's pouring" he points out, "you know most accidents happen by people falling asleep behind the wheel when it's raining?"

- you laugh at him

- "you just made that up,"

- "i did, but you should stay. if you don't want to i totally understand, but you'd be missing out. my bed is really comfortable."

- "is that why you're always late to work?" you quip, and close the files

- he gasps in mock shock

- "that was one time, and my alarm didn't go off," he claims, smiling at you

- he lends you a pair of sweatpants and a t-shirt and you pretend to not see a slight blush on his face when you walk out into his bedroom with them on

- marcus was right when he said his bed was really comfortable

- somehow, in the middle of the night, you two find each other, his face pressed into your shoulder, your arms wrapped around him, and the rain comes down even harder

MAX PHILLIPS

- "i just need some space from him, is all."

- that's all you had to tell him for max phillips to be on your side, rubbing your shoulder and telling you that all men suck anyway, you didn't need that jerk of a boyfriend to be happy

- well, now ex-boyfriend

- of course he had ulterior motives, and you knew this, but you didn’t care

- your heart wanted someone to watch movies with and eat a pint of ice cream out of the tub with you, and if max was the one who would do that, you’d settle with him for the night

- the way he pulled you into his arms, and pressed his body up against yours, was more than comforting

- he made funny jokes, tried tickling you, anything he could think of to get you to smile for him

- and for the most part, you did

- you were sick of your ex bringing the mood down the way he did, no matter how much you missed him

- the movie has gotten boring a long time ago, but you listened to max’s breathing, and felt his chest rise and fall behind you, and it was enough to lull you to sleep

- and he would’ve woken you up, to take you to his bed, but he was scared you’d leave to go home if he did

- so he took his couch throw, pulled it over the two of you, turned off the television, and settled back as you got comfortable on his chest

- this was a side of max phillips you’d never seen before, and you didn’t expect to see any time soon

- so you relished in it, and let sleep pull you in

MAXWELL LORD

- his head aches, and his eye is still bleeding on the plane back to washington d.c.

- the ride back is silent, save for the rumbling of the engine

- he rests his head against the wall of the airplane for most of the ride there, and you take comfort in knowing while he’s asleep, he’s not in pain

- when he starts getting restless, having what you think is a nightmare, you start holding his hand, stroking your thumb up and down his soft skin

- it takes him a minute, but he calms down, and you don’t let go of his hand

- with nothing to do but watch him sleep, you decide taking a nap too would be your best option

- which is when the plane hits a particularly rough patch of turbulence

- he bounces awake, nervous and alert, and you tell him it’s just the plane, everything’s fine

- when you pull him into your shoulder, he takes the opportunity to fall back asleep

- you can feel the tension in his neck just by having him rest his head on your shoulder

- you keep a firm grip on his hand, when your own eyes start to get heavy

- your head rests on his, and the rest of the ride there is smooth and painless

OBERYN MARTELL

- he had been pursuing you for quite some time

- as the second son of a king, he was more than accustomed to people saying yes to appease him

- he was forward with you, and you were forward back with him, and he liked that

- it was your words that told him you weren't looking for anything long term, that if he were to pleasure you, and you him, he would be nothing more than a simple one night stand

- boy did he prove you wrong

- your legs were so weak afterward, you couldn't bare to get up

- he took incredibly good care of you, squeezing your sore thighs and rubbing your aching muscles, pressing kisses up and down your back, brushing the hair out of your face

- it only increased your attraction to him when he brought in more people, caring for them and having them care for you, and by the time you had finished, you felt as though you couldn't physically go another round that night

- he purred in your ear that every night with him would be a night like this, and you whined back, making him grin and capture your mouth in a passionate kiss

- you didn't mean to fall sleep with him, but all the nibbling bites at your ear and the serotonin coursing through your veins had you spent for the night

- he let you sleep, and even stayed for a while before being summoned for an important meeting

- you made a mental note that eventually, you two would need to do that again, because you slept like a baby the whole night through

PERO TOVAR

- it's below freezing when you settle down for sleep that night

- no matter how much wind the tent tried to keep out, it just wasn't enough

- you're bundled up in all the clothes you had brought with you, the only blanket that could be spared, anything that could try to keep you warm, but nothing’s working

- the cold just bleeds through the blanket and your clothes, into your legs and chest and bones so that you can’t fall asleep if you tried

- you figure the only way you’ll be able to get any rest to be ready for the next day, is to go find a warmer place to sleep

- if the fire’s still going, you’ll rest there

- you shiver as you pick up your things, but your interrupted by tovar, who comes in with a thick fur blanket wrapped around his shoulders

- “where are you going?”

- “i was just going to sleep next to the fire,” you say, trying to keep the chill out of your voice

- “it’s going to be cold tonight. lay down.” he instructs, and you oblige

- he lays the blanket down over you and climbs underneath it next to you, so that your shoulders touch and watch him for a second before he turns over and tries to go to sleep without a word

- you pull the blanket up to your shoulders and you feel ten times warmer already, but it’s the heat from tovar that really entices you

- so you push back against him, your back against his, and fall asleep with the warmth of his muscles against yours

[pewslight]

All My Sons Moving - My Full Experience

I have put this everywhere else, so why not here. This is the entire story (I had to shorten it a lot of places).

Where were all the bad reviews when I was moving? All I saw were great reviews about how good this company is. Until a week or so after my move, when all the bad ones started popping up. Here’s another one for the pile.

Selling my house and the process of moving has been one of the most stressful times of my life. With all the logistics and the fact that I ended up with only two days to move before closing, I decided to hire movers. I was hopeful from the high ratings and positive reviews online that All My Sons would save me some of the moving stress. As it turns out, however, it was one of the more stressful parts of all of this, and I had to pay a hefty sum for that privilege.

I’d would like to say that the sales team is great. That is where the 1-star comes from. The representative I spoke with was helpful and very nice, and I was perfectly happy with the rate and schedule for the move. They even called the day before to confirm the window for the next day like they were supposed to, and everything seemed fine, until moving day.

I got up early and took a small load to the apartment in my car. Around 9:15AM, I got a call from the office. I didn’t hear my phone ring, so when I got the voicemail, I called right back, less than ten minutes later. They wanted to reschedule and do my move in the morning. When I called back, however, the person who answered the phone said that everyone had just gone in for a meeting in the boss’ office, and they would call me back within fifteen minutes.

I gave them an hour. In that time, I went back to the house so that I’d be there when they dispatched the drivers. When I called back, someone else answered the phone and said that they were getting ready to dispatch the movers, and they would call me in a few minutes to let me know their travel time. I waited another hour. Nothing. I called the office again. They apologized and said that the drivers would call me within five to ten minutes. Thirty minutes later, I called the office again. Apparently, the truck had broken down, and the movers were stranded on the side of the road. Things were up and running, however, and they’d be on their way shortly.

About ten minutes later, the movers called and said they were 35 minutes out, not enough time to do anything but continue to sit and wait in a completely packed house with no internet. By this point, I had already been waiting for two and a half hours, calling the office every 30 minutes to an hour to find out what was going on.

Now, I get that things happen. The movers couldn’t help that their truck broke down. What frustrated me, however, is not only did the office not call me back, several times, but they didn’t try to find out the problem the the three times I called to follow up, or you know, actually call me back when they said they would. They only found out about the issue after it was resolved and when the movers were on their way.

So, at this point, they are three hours late. I could have taken two full loads of stuff to the apartment in that time. Instead, I sat around, waiting. When they finally got there, the gentlemen were very nice, but in no hurry to get started. I guess not; they charge by the hour. It took a solid half hour before they even began to pack or move anything. I’d like to point out that it wasn’t like they needed a plan to pack up the house. I had already packed up everything in the house except for the bed, an exercise bike, and my dresser. Literally everything else (enough stuff for a one bedroom apartment) was packed and ready to haul and in the living room on the first floor.

They took their time packing the furniture, which, that’s fine. Take your time with the furniture. However, they didn’t take any care when actually moving the furniture. One man was moving pieces that really should have been tag teamed.

I specifically asked them to not take my bed apart. It’s cheap and old, and it won’t really survive that. I explained that two men their size moved it upstairs in one piece with no problems. Well, they tried anyway. They spent over an hour trying to take it apart even after I repeated that it was probably a better idea to move it as one piece, but you know, I’m just a young(ish) woman. What do I know? An hour into the disassembly, they realized I was right and had to put the few pieces they had already taken apart back together, but they’d done a bit of damage to the bed while taking it apart and it was more difficult to get back together. But, it’s old and cheap, and that’s fine, whatever, just let this process be over.

During this, I had to monitor my cats who were all too eager to explore. I only left three pieces of furniture upstairs so that I could also leave the cats up there, but for the hour they were trying to take the bed apart, they kept leaving doors open and coming and going, and the cats kept getting out, which that’s not really their fault, but those three pieces of furniture should have taken about fifteen minutes, not an hour and a half.

Then, they spent nearly 20 minutes trying to take my tv stand apart, lost some pieces, realized that it was better to not take it apart, halfway put it back together and then just moved it in two big pieces. They left some pieces behind and ended up losing a couple of crucial pieces for reassembly, and since I can’t put it back together, I can’t use the stand anymore (I submitted that as part of my claim).

Then, when we finally set off for the apartment, it had already been a solid hour and a half longer than necessary. I figured we’d be done by the time we even left the house. When we got to the apartment, they started unloading things, again, each person carrying furniture that should have been carried by both men. I was flabbergasted and just wanted it to be over, so I tried to be flexible with where they put things, but specifically asked about a few pieces and where they should go. They didn’t listen, and when the few things I asked about weren’t where I requested them to be, they said they were “going to do that,” but couldn’t because “xyz” was in the way. Okay. But. You’re movers. Literally, that is your job.

Before they left, I checked the TV to make sure it was okay and working; it’s the major reason I hired movers. It’s a 60 in. smart TV, and is basically the most important thing I own, also the only tv I own. Completely totaled. The red light turned on, but a huge crack along the entire bottom of the screen with a few spider cracks at various spots meant it wouldn’t display a thing. I was devastated. I had already been worried about my grandma’s antique furniture the whole way (because one man was moving it when two should have gotten a side and taken more care), I did a big portion of the lifting myself (they did the furniture but I did at least 60% of the boxes because they were moving so slowly), and they broke the most important piece of the move.

They half-heartedly apologized but assured me it was covered and I didn’t have anything to worry about. Yeah, that’s right. Nothing to worry about. TV is totaled. Stand is in pieces, no telling how long I’ll have to live without it, or how long it will take going back and forth filing a claim. Piece of cake.

Again, they promised me it was covered and the company would replace it, hassle free. Very nonchalant they were as I was standing there, trying desperately to get them out of the apartment before I burst into tears. So, they finally left. At 6pm. I had been dealing with them for almost nine hours for a move that should not have taken more than 3. I am one person with enough stuff for a one-bedroom apartment. I didn’t even have any couches to move. I was exhausted. My apartment was in shambles, and my only TV was broken. $500 and some change later, and I regretted having to move in the middle of the week. I would have just asked friends and family if I hadn’t had to move on a Tuesday. None of my friends or family ever broke anything in past moves.

So, I called the customer service line the next morning (the mover had already begun my claim for me as soon as we found the TV was broken). In the meantime, I realized I couldn’t put the tv stand back together, because they lost some pieces. I managed to recover a few of the pieces when I went back to the house for more three more loads (because after all that, I’d left some things because they said those things would probably get damaged during transit), but not enough to fully put the stand back together. I claimed the TV and the Stand, and they said they would mail me paperwork. That’s right. Good ole USPS, because it is 2017 and that’s how we do things in the information age. Not with PDFs but through snail mail.

They said it would take 7-10 days. I waited two weeks before calling to find out what happened. It turns out, they mailed the paperwork to the wrong address, so I waited another 7 days for the paperwork to even reach me.

Three weeks and counting without a TV, I filled everything out, provided pictures and an exact dollar amount of what it would cost to replace the items. Unfortunately, the TV is literally irreplaceable. The movers broke a TV that they don’t make anymore, so I cannot actually replace it. I had to find a comparable model and claim that amount. I was very detailed. I found a comparable TV for exactly what I paid for mine, a comparable stand also priced at what I paid. I calculated cost, taxes, delivery, setup, and haul away.

I shipped all requested paperwork back the next day via Priority Mail even though it took over three weeks to get it, and when I tracked the shipment two days later, it was undeliverable to the address listed on the paperwork. So, on Friday morning, I had to troubleshoot with the post office, only to find out there was nothing wrong with the package, it was just flat out, “Undeliverable.” So, I requested a redelivery and called All My Sons customer service to follow up.

When I explained the situation, the only response was, “hmm that’s weird.” Yes. I know. This whole situation is weird an infuriating. Because I trust absolutely no one in this situation, I made digital copies of everything I sent in the mail and asked if I could send that over so they could begin processing my claim. She said that was no problem as assured me that they would follow up as soon as they received all the information in the email, and keep me posted on the progress. I reassured her that there were hard copies of all the paperwork, and that USPS would try to deliver it again on Monday.

I waited until Monday afternoon before calling back. I explained that they should have delivered the paperwork this morning (they actually did redeliver it on Friday afternoon according to tracking info), and that I was just following up to make sure they actually received it this time. The lady on the other end of the phone was quite short, which whatever, I don’t want to talk to you either, but at least be helpful. She was not. Didn’t check anything, just said that if it was delivered this morning, they haven’t gotten to it yet. I also told her that I forwarded everything digitally early Friday morning and was told that it would be received and I should have heard back before now. She found the email but said she hadn’t gotten to it yet, and once she got to it, she would respond to me and send it along to claims.

I waited twenty-four hours before calling again. They asked me to hold on just a moment, kept me on hold for about eight minutes and then hung up on me. I called back, and said I was following up on a claim, explained my situation (again, for the third time in three business days at least twice to the same person). I explained that the physical paperwork should have been delivered Friday. She said that the mail wasn’t delivered to them until last night, and to wait until the end of the day before calling back. I also explained (again) that I sent over digital copies when the post office couldn’t deliver the package the first time). She said that my claim wasn’t far down the line now, and that I should hear something soon. I asked if I needed to wait to hear from them about the next steps, and she said yes. I said ok, thank you, and got no response before she hung up.

Each time I talked to them, they seemed quite put out that they had to talk to me. I can understand that. I do not want to talk to you, either but I have no TV and it is the company’s fault. I am an introvert who hates talking on the phone. I didn’t want to have to follow up five or six times on something that should have been emailed to me in a PDF and then received back within a few hours, or even if not, should have just been taken care of as promised. It took four weeks to even start the claim officially. It took thirty days after they finally started the claim on September 27 before I could follow up again, and when I called back on October 27, they said they mailed follow up paperwork two weeks before, yet I never got it.

After eight weeks with no TV, they offered me 9% of what it would cost to replace the items, $157 and said that was four times more than they were contractually obligated to offer. I claimed over $1600, and if I want to replace my items, that is what it is going to cost me, and I’ll have to get the broken items hauled away as well.

I understand that I signed an agreement, but the drivers should not be allowed to make promises in regard to coverage if the company isn’t going to back what their employee are telling customers. It’s confusing (and frustrating, and really expensive, apparently) when you’re told two completely different things by people at the same company.

When I asked who I needed to speak to or what needed to be done so that misinformation was not given to customers, I was told management knows this and they tell the drivers not to do it, but they do it anyway and that the company is not responsible for what the drivers say. But, it’s your company and your employees telling these things to your customers. How is that not in any way your responsibility? If I told patrons at my job that they didn't have to pay their fines, and then they got upset and complained when they had to pay their fines, I would get in trouble and a policy would be enforced to ensure patrons didn't get incorrect information.

I have encouraged all friends and family to never use this company. What was supposed to be the least stressful part of my move turned into eight weeks of incredible amounts of stress, frustration, and anger. Oh, and I still don't’ have a TV.