littleislanddreamer

[littleislanddreamer]

Protopmail web application design We did 30 usability tests, we tested 86 screens, found and solved 312 usability issues: https://www.behance.net/gallery/18893747/Protopmail-web-application-design?utm_source=tumblr.com&utm_medium=referral&utm_campaign=distro

[littleislanddreamer]

Good design makes a product understandable. The best products are self-explanatory.

[littleislanddreamer]

A marker on an adhesive tape. A LED on the light switch. The magnet in the MacBook charger. More small tricks: http://uxstudio.hu/ux-blog/hidden-ux-tricks-do-the-dirty-job-instead-of-your-users/?utm_source=tumblr.com&utm_medium=referral&utm_campaign=distro

[littleislanddreamer]

A marker on an adhesive tape. A LED on the light switch. The magnet in the MacBook charger. More small tricks: http://uxstudio.hu/ux-blog/hidden-ux-tricks-do-the-dirty-job-instead-of-your-users/?utm_source=tumblr.com&utm_medium=referral&utm_campaign=distro

[littleislanddreamer]

Mystery Navigation

Vincent Flanders, addressed this issue and coined in 1998 the term mystery meat navigation, which means designing webpage elements in such a way that they do not communicate their purpose — just like overprocessed food.

[littleislanddreamer]

The Unexpected in ui design

Paul Olyslager, UX Manager at Nu3 shared with us one of the core reasons for all bad user experiences — the unexpected. Have you ever been irritated with something that works opposite to your expectations? Many websites have this problem, when their users don’t know exactly what to do.

[littleislanddreamer]

Product thinking always starts with the users and their problems

[littleislanddreamer]

Final Screens Walkthrough

[littleislanddreamer]

Hitch Reflection Statement

I found this exercise much more challenging then our previous one (Charlies Juice Redesign). We had chosen to design a car-pooling app for hospital staff as a money saving alternative and a solution to the parking issues face by the hospital. From a past visit to the hospital I learnt of their efforts to encourage staff to find different ways to commute to work to create more parking spaces.  After sharing this with ella, she then found articles online relating to these issues. During our ideation session we both discovered a common interest in creating some type of beneficial service to the hospital, we began with a persona and then storyboard to get us on track. At first we thought this would be a pretty smooth process, we soon learnt just how complicated creating a functional car-pool app really was. There were moments of frustration when we couldn't find solution to some issues, one of these being what type information in the car-pool preferences was valuable to our potential car-poolers. This is where co-creation exercises came in, these proved to be very useful as our users listed information that would be valuable to users. If I could do something different it would be to organise a more articulated co-creation session, but due to the conflicting schedules of some of my co-creators, I was unable to do so.

[littleislanddreamer]

An overview of the potential user pathway of a regular user I was charged with designing.

[littleislanddreamer]

Ella’s documentos of her co-creation session with family members.

Co-Creation Session

On 22 May 2016, I initiated a co-creation session that involved 10 participants. I wanted to hold it in a comfortable environment where the participants would be comfortable and willing to talk, so I went to one of the participants houses that all participants visited regularly. I felt it was important to have participants of different ages at this session, but to be involved they had to have a drivers licence and travel to work or uni on a daily basis. 

Participant Ages:

(18-25yrs) - Two Participants

(30-45yrs) - Three Participants

(45-55yrs) - Four Participants

(60yrs +) - One Participant

After discussing with each participant their morning routine to get to work/uni each day I gained these statistics:

70% Travel to work by car

50% Travel in rush hour traffic

40% Work in large companies with lots of workers

20% Already carpool to work regularly

30% Have considered carpooling but don’t know where to start

After gaining these results I was able to talk to the participants who already carpool. These are some of the comments they made:

Both participants carpool with only one other person

The person they carpool with work at the same company

No money is transferred between driver & passenger

Company cars are used

They save time by using the carpool lane

Then I talked to the participants who have considered carpooling. These are the reasons why they haven’t carpooled yet:

Don’t know anyone they could carpool with

Know someone but not well enough to ask them to carpool

Don’t trust having another stranger in their car

Their work schedule is too irregular to organise a carpool

Finally I had a discussion with all participants about how Bella and I are wanting to design a carpooling app for a specific workplace (Auckland City Hospital) and if they had any suggestions or ideas. By this part of the session, the participants pretty much ran their own discussion while I sat and observed. Here are some suggestions they made:

A messaging part of the app so carpoolers could contact one another without giving out contact information such as phone number or email address. 

Show on peoples profiles what radio station they listen to. This will help you choose people with similar music tastes as music is an important part of the journey.

They liked how the app would be for a specific workplace as they felt they could trust people in their workplace and it makes at least one destination that is the same.

I found this session very helpful and I will now take the data and ideas I received in the session and implement it into our design.

[littleislanddreamer]

After your have entered in your preferences. You shown a page of groups in your area that you can request to join. If you would like to create your own group, you can view the map that shows people near you.

[littleislanddreamer]

This is the page that pops up when you press the “+” or add button. Here you enter in your preferences for what type of car-pool you are looking for.In uses testings the question of “what if the pick up location changes” we added in an option that allows you to enter in alternative locations for the rider to be picked up from or for the trip to be begin if you are a driver.

[littleislanddreamer]

FINAL SCREEN DESIGNS

Notifications

These are the first pages you will see after you have logged in as a regular user.

Here you receive requests, reminders and notifications on actions that occur in the groups you are a part of.

[littleislanddreamer]

Final Design User - Testing.

A Screen Recording of the User testing session with Ruby Canty.

[littleislanddreamer]

Final User Testing

Subject: Ruby Canty (Law Student at AUT)

The test was successful, having earlier contributed to my app design with on what she thought would be helpful. She found the design easy to use and liked the overall design. The few things she had difficulty with was the terms and conditions text of the passenger selection. And a little confused at the calendar colours. But other from that is quiet satisfied with the function of the application.

[littleislanddreamer]

Final User Testing Phase

Subject: Petrie Raddock (Physiotherapist)

Petrie is a physio working at the Hospital in North Shore. Her over all comments were positive. She found that the app easy to use and understand. Saying such an app would be quite useful as she faces heavy traffic jams and also in terms of saving money on travel costs. She also liked the design right through out.